Top Account Manager Jobs in London

Own and grow key accounts while exceeding revenue targets, managing forecasts and complex negotiations, advancing pipeline, and closing high-value deals. Partner cross-functionally with Product, Marketing, Finance, and Operations to deliver customer solutions and influence roadmap priorities. Analyze data using Looker, AI, and Google Sheets to develop actionable insights. Coach junior team members and contribute to feedback culture. Travel includes client meetings, industry events, and quarterly in-person gatherings.

Supports Account Managers and B2B Travel and Expense customers by resolving product configuration, integration, payment, policy, and platform issues. Communicates with program administrators, manages escalations, partners with Product, Finance, Operations, and Travel Experience teams, and provides customer feedback. Drives adoption, satisfaction, retention, and reduced churn through playbooks, KPI tracking, process documentation, and timely customer support.

Manage and grow a portfolio of SMB publisher partners across France from London. Advise clients on maximizing Taboola’s platform, monitor KPIs and performance metrics, identify upsell opportunities, improve revenue outcomes, and share client feedback with product teams. The role requires strong French and English communication, relationship management, basic data analysis, prioritization, and experience in client-facing digital media or online advertising.

Own and grow strategic customer accounts across EMEA by increasing product adoption, driving retention and expansion, and closing upsell opportunities. Serve as a trusted advisor, lead technical and commercial discussions, develop account plans, and translate customer needs into multi-product solutions. Achieve revenue targets, build QBRs, collaborate with Sales, Marketing, and Operations leadership, and coach junior account managers.

Own a portfolio of 300+ SMB accounts across the UK and Europe, managing renewals, expansion, retention, and account health. Conduct proactive outreach, identify churn risks and upsell opportunities, forecast portfolio performance, maintain CRM accuracy, and share customer insights with internal teams. The role requires business-level German, French, or Spanish alongside English, commercial judgment, autonomy, and experience managing customer relationships in a SaaS or commercial environment.

Manage and grow a portfolio of strategic accounts by driving product adoption, retention, upsell, and expansion. Build trusted customer relationships, develop account plans, lead complex commercial negotiations, and translate technical needs into viable multi-product solutions. Collaborate with Sales, Marketing, Operations, and leadership while consistently achieving revenue targets and KPIs in a fast-paced fintech environment.

Manage strategic enterprise customer accounts across France, driving retention, renewals, expansion, upsell, and cross-sell opportunities. Build senior and executive relationships, lead account planning and complex sales cycles, analyze whitespace opportunities, collaborate with global sales and channel teams, maintain product expertise, and ensure accurate forecasting and documentation.

Manage and grow strategic global partnerships across the digital merchants and marketplaces ecosystem. Responsibilities include customer relationship management, pipeline development, revenue growth, commercial proposals, quarterly business reviews, product and services sales, and cross-functional coordination with product, legal, finance, pricing, and delivery teams. The role also supports strategic initiatives, analyzes customer and pipeline data, and explains payment solutions to clients.

Manage and expand an EMEA SMB client portfolio through consultative upselling and cross-selling. Identify expansion opportunities, generate new ARR, manage sales pipelines, forecast accurately, and achieve revenue targets. Use the MEDDPICC framework to navigate complex sales cycles and collaborate with Customer Success, Renewal Managers, and Sales Engineers. Build strong client relationships, understand business needs, and position HR technology solutions through value-led demonstrations.

Serves as the primary technical advisor and platform architect for enterprise EMEA accounts. Configures workflows and data architectures, drives platform adoption, advises customers on GRC maturity and AI capabilities, tracks portfolio health, forecasts renewals and churn risk, and supports retention and expansion. Applies European regulatory expertise across GDPR, NIS2, DORA, ISO 27001, and SOC 2. Partners with Sales and Solutions Engineering while mentoring junior team members.

Own the technical relationships and long-term health of strategic Wise Platform partners after launch. Troubleshoot complex API, webhook, authentication, database, and integration issues; coordinate incident resolution with Engineering and Support; guide technical migrations and feature adoption; monitor SLAs and integration performance; influence product roadmaps; and develop scalable documentation, tooling, and technical account management processes.

Supports strategy, governance, roadmap development, commercialization, and operational execution for J.P. Morgan’s EMEA Account Solutions portfolio. Partners with product, finance, treasury, operations, technology, legal, compliance, risk, sales, and implementation teams. Defines requirements and customer journeys, coordinates strategic initiatives, analyzes product and market data, prepares executive communications, maintains risk controls, and supports regulatory changes and client-focused product enhancements.

Leads pre- to post-sale digital video advertising campaign execution for strategic Netflix accounts. Responsibilities include media planning, RFP responses, campaign launches, delivery monitoring, client service, performance reporting, upsell identification, troubleshooting, billing coordination, escalations, onboarding, and sales enablement. The role partners closely with Sales, Ads Operations, Finance, clients, and cross-functional teams while providing data-driven insights and improving account management workflows.

Own a portfolio of public-sector employer accounts, driving expansion, platform renewal conversions, employee adoption, and retention. Build account plans, identify upsell opportunities, develop business cases, negotiate commercial terms, manage renewals, monitor account health, and engage senior stakeholders across HR, Payroll, Pensions, Finance, and executive teams. Collaborate with Sales, Marketing, Launch, and Product while maintaining accurate CRM, pipeline, and forecasts.

Supports experienced Customer Success Account Managers in executing customer success plans across customer health, cloud adoption, AI transformation, and Unified Success. Coordinates milestones, delivery activities, virtual teams, account insights, customer meeting preparation, and operational tracking. Progressively assumes customer-facing responsibilities, including standard scoping calls, presentations, value capture, and Unified activities while helping monitor customer outcomes, adoption, risks, and contract health.

Leads commercial performance for designated on-trade customers by developing growth plans, delivering revenue, profit, and market-share targets, negotiating with customers, and ensuring strong execution. Builds trusted customer relationships, identifies opportunities through market and consumer insights, manages business plans, and collaborates with Sales, Marketing, Supply, Finance, and other functions to deliver customer commitments and sustainable commercial growth.

Manages onsite client relationships and high-volume recruitment operations, including sourcing, interviewing, onboarding, workforce fulfillment, attendance tracking, compliance, reporting, and worker support. The role serves as the primary operational liaison between client stakeholders and internal recruitment teams, supervises onsite coordinators, ensures SLA and audit compliance, and improves staffing workflows, retention, and candidate throughput.

Manage a portfolio of EMEA customer accounts, grow revenue through upselling, cross-selling, renewals, and cloud service opportunities, and meet personal sales targets. Onboard customers, provide training, understand evolving business needs, and act as the primary account contact. Build relationships with C-level executives and AWS, gather customer feedback, support advocacy initiatives, and represent the company at events and conferences.

Manage Cloudflare’s strategic EMEA service provider partnerships, developing joint business plans, go-to-market strategies, integrated solutions, and revenue growth initiatives. Build executive relationships, negotiate agreements, oversee partner incentives, training, enablement, forecasting, pipeline development, and quarterly business reviews. Collaborate across sales, engineering, product, marketing, customer success, and operations teams to execute partnership strategies and expand service provider business.

Leads communications, public affairs, and strategic campaigns for major clients; manages client relationships, reporting, international collaboration, new business development, and account pitches. Requires PR and public affairs campaign experience, policy and political-process knowledge, strong client and media-handling skills, relevant political, media, and regulatory contacts, and excellent written and verbal communication.

Leads the client relationship and serves as a strategic digital partner within an embedded agency studio. Owns account profitability, forecasting, budgets, fee negotiations, financial reporting, delivery oversight, client satisfaction, and escalation resolution. Develops new business opportunities, negotiates with clients and suppliers, and manages 1–3 direct reports. Uses and develops generative AI processes to improve account management, communications, workflows, and team effectiveness.

Lead retained and campaign PR work for high-profile consumer and food brands. Responsibilities include client management, creative PR proposals, media relations, campaign shoots, press releases, journalist engagement, coverage generation, budgeting, reporting, project planning, team supervision, delegation, mentoring, and line management. The role requires strong consumer PR experience, creativity, resilience, adaptability, and excellent communication and project management skills. This is a 3–6 month fixed-term freelance contract.

Manage a portfolio of automotive dealer partners, building relationships, analyzing performance, recommending improvements, onboarding and training new dealerships, and identifying upsell opportunities. The role requires proactive client communication, consultative problem-solving, stakeholder management, collaboration with Partner Success, and basic data analysis using spreadsheets.

Lead commercial performance for premium grocery national accounts by developing customer growth plans, achieving sales and profit targets, negotiating with stakeholders, and delivering joint business plans. Use market and consumer insights to identify opportunities, manage customer relationships, coordinate cross-functional execution across Sales, Marketing, Supply and Finance, and support National Account Executive priorities.

Own and expand a portfolio of strategic enterprise SaaS accounts across EMEA. Build C-level relationships, develop account plans, drive upselling and cross-selling, manage complex sales cycles, and align customer objectives with Mirakl’s product roadmap. Collaborate with Sales, Customer Success, Product, and Marketing teams to support retention and growth while monitoring industry trends and competitive developments.