Top Desktop Support Jobs in London

The Desktop Support Engineer will provide Level 2 support for desktop and laptop issues including hardware and software troubleshooting. Responsibilities include managing Windows environments, handling DNS and DHCP, administering Microsoft Office 365, using Microsoft Intune, and following ITIL processes for incident management. This role also involves collaboration with the IT team and providing user training.

Join RELEX Solutions as a Technical Support Specialist focusing on Space & Assortment, providing support to global customers, troubleshooting technical tickets, and documenting known issues.

The OKTA Identity Technical Support Lead will oversee the support of the OKTA platform, liaise with internal and external teams, ensure compliance with audit standards, manage identity and access management initiatives, provide consultancy and technical support, mentor OKTA engineers, and engage in service delivery performance metrics.

The role involves providing technical and functional client support for Interactive Brokers' trading platforms via phone, chat, and tickets. The candidate will troubleshoot issues related to desktop and mobile applications and manage problem resolution for technical challenges faced by clients. A strong emphasis is placed on effective communication and a methodical approach to problem-solving.

As a Linux Desktop Support Engineer, you will provide technical support for Canonical's desktop and server environments, ensuring customer satisfaction and timely resolution of support cases. Your responsibilities will include maintaining communication with internal customers, contributing to knowledge base articles, and facilitating learning about new products and technologies.

As a Technical Support Specialist, you will assist customers with technical inquiries and issues related to Aircall's products. Responsibilities include troubleshooting various platforms, maintaining documentation, training support teams, and collaborating with internal teams to enhance customer satisfaction while monitoring support metrics.

The IT Support Specialist role at xAI involves providing technical support for macOS, Windows, and ChromeOS environments, troubleshooting hardware and software issues, and managing user accounts. Responsibilities include ensuring high availability and security of IT infrastructure, training users on SaaS tools, maintaining documentation, and enforcing security protocols. Candidate will also participate in IT projects and collaborate with team members.

As a Technical Support Tier II, you'll troubleshoot Tier 2 technical issues affecting customers, provide support via calls, and assist with CI/CD integrations and Extended Access Management. You'll also mentor junior staff and engage in problem solving to improve customer experience.