Top Desktop Support Jobs in London

Provide technical desktop and server support for Ubuntu/Linux environments, resolving customer issues via phone, tickets, and remote sessions. Support office infrastructure and AV for events, onboard new employees, and meet SLA and customer satisfaction targets. Escalate complex problems and learn new products and technologies.

Provide 2nd-line desktop and infrastructure support: troubleshoot and repair endpoints, servers, networks and cloud identity services; perform patching, monitoring, lifecycle tasks, endpoint protection, and depot visits; liaise with 3rd-line teams and vendors; contribute to projects and documentation.

The role involves leading desktop and executive support, providing high-quality technical assistance, and mentoring a small team across EMEA.

The Desktop Support Engineer will resolve Level 1 and Level 2 desktop support issues for end-users, manage incidents, provide software maintenance, and support Active Directory tasks in a Microsoft environment.

The role involves delivering technical support to customers and employees using Linux and Ubuntu, managing cases, troubleshooting, and participating in weekend rotations.

Provide first-line desktop, mobile, AV and meeting-room support for London users; assist with onboarding, laptop imaging, hardware deployment, ticket triage in ServiceNow, and document user guidance while completing a Level 3 ICT apprenticeship over a 19-month fixed term.

Providing end-user desktop support for multiple users, resolving Level 1 and 2 service tickets, managing Active Directory, and performing system maintenance tasks.

The Desktop Support Engineer provides level 1 and 2 support for end-user desktop issues, manages Active Directory, resolves connectivity problems, and performs system maintenance tasks.

The Analyst – Desktop Support role involves providing technical support to users, managing hardware and software issues, and contributing to IT projects while ensuring excellent customer service.

As a Desktop Support Engineer, you will resolve end-user issues, provide desktop support and administration, and handle Level 1 and 2 service tickets. You'll assist with Active Directory and system maintenance while communicating with clients effectively.