Top Desktop Support Jobs in London

Provides white-glove desktop and end-user support to portfolio managers, traders, and London office users. Supports Bloomberg, market data, OMS, EMS, Windows endpoints, Microsoft 365, Active Directory, and trading-critical applications. Manages incidents in ServiceNow, participates in global follow-the-sun coverage and weekend on-call rotations, troubleshoots escalated issues, supports endpoint monitoring and automation, and contributes to EUC and infrastructure projects while maintaining strict confidentiality and SLA accountability.

Provide technical support to employees and customers, owning cases from qualification through resolution. Troubleshoot Linux and Ubuntu systems using logs and stack traces, collaborate with engineering teams, guide customers through fixes, and create knowledge-base articles. Support office AV for conferences and events, communicate empathetically, and participate in a regular weekend support rotation.

Provide Linux and Ubuntu technical support to customers, employees, and engineering teams through tickets, remote sessions, and live conversations. Troubleshoot operating system and application issues, manage support cases, explain Ubuntu lifecycle guidance, create knowledge-base documentation, and support office AV systems and events. The role requires strong communication, Linux and cloud fundamentals, analytical troubleshooting, basic programming knowledge, and participation in a weekend support rotation.

Entry-level apprenticeship providing face-to-face, deskside, and remote IT support to university staff, students, and visitors. Duties include triaging and resolving basic hardware and software issues, installing and redeploying PCs, configuring devices, managing assets, supporting equipment moves and purchases, coordinating contractors, and handling IT equipment disposal. The apprentice will develop customer service, troubleshooting, prioritization, and teamwork skills while completing the Information Communications Technician apprenticeship.

Provides desktop support, hardware procurement and inventory management, computer imaging, account setup, software training, and troubleshooting for end users. Manages employee onboarding and offboarding across Active Directory, Exchange, Google Workspace, and other systems. Prepares weekly management reports and supports corporate applications and hardware in a hybrid Pittsburgh office environment.

Provide onsite and remote desktop support in London, troubleshooting hardware, software, network, application, and access issues. Install, configure, deploy, maintain, and track devices and peripherals. Manage incidents and service requests within SLA targets, document resolutions, support users, coordinate escalations and vendors, and maintain security, compliance, asset, and service records.

Provides Linux-focused desktop and workplace technology support for employees in an SRE environment. Responsibilities include provisioning and maintaining Linux, macOS, and Windows devices; onboarding employees; managing pairing stations and kiosk devices; administering Ansible, Jamf, and Intune; automating rebuild and support workflows; purchasing and maintaining hardware; and troubleshooting office infrastructure and networking.

Provide first- and second-level on-site and remote desktop support for ~2,000 global users in a Windows/virtual desktop environment. Manage incidents and service requests within SLAs, maintain runbooks and KB articles, handle hardware/inventory and procurement, collaborate with L2/L3 teams and vendors, participate in rotational on-call coverage, and support projects as assigned.