Top Operations Jobs in London

The Staff Data Analyst leads complex projects, develops scalable data solutions, and mentors other analysts while driving strategic initiatives at Wise.

Lead operational excellence initiatives and optimize processes within the Payments product area, ensuring risk management and efficient workflows.

Lead analytics for FinCrime operations: build forecasting and capacity-planning models, own data pipelines, develop predictive models and cause-effect analysis, track KPIs and initiative performance, conduct cost and operational health analyses, and standardise forecasting and real-time processes with stakeholders.

Lead fraud prevention and card operations for Perk Pay corporate card program. Develop fraud risk strategy, define policies and metrics, work with product/engineering and partners to implement systems, monitor authorizations and fraud rates, manage dispute/chargeback operations, provide stakeholder reporting, and lead a team of card operations specialists.

Partner with Wise Platform product, engineering, commercial and operations teams to improve planning, prioritisation, communication, feedback loops, decision-making, metrics and ways of working to scale partner-facing platform products.

Lead business analysis for Commercial Banking lending and channel finance initiatives: define and document BRDs, process flows, use cases, and data mappings; perform impact assessments; support delivery, governance, UAT, and tracking in JIRA/Confluence with a strong risk and control focus.

Manage day-to-day site operations and workplace services for the London office, ensuring employee experience, facilities maintenance, vendor management, IT coordination, internal communications, employer branding, and local HR support (onboarding, visa processes). Drive local initiatives, maintain health & safety and workplace standards, and act as the primary on-site operational contact.

Support Head of Security Sweden & Group Functions with coordination, reporting, and decision materials. Prepare presentations, coordinate stakeholders across security domains, lead security projects, track actions/risks, and ensure implementation and follow-up while advising leadership on priorities and risk.

Lead central CS&L finance for Europe (MEU): manage planning, forecasting, KPI reporting, cost control, harmonization, decision support, compliance, talent development, and benchmarking across business units.

Lead and scale global first-line financial crime risk operations, overseeing transaction monitoring, investigations, sanctions screening and fraud operations. Build and manage multi-country teams, design SOPs and control frameworks, ensure audit-ready documentation, partner with 2LOD, Regulatory, Legal and Product, drive automation and data-driven improvements, and support regulatory engagements and escalations.

Lead EMEA revenue growth by optimising go-to-market strategy, driving product localisation and expansion projects, supporting commercial teams with market research, pricing and vertical strategies, and building operational and financial models for forecasting, reporting and ad hoc analysis.

Lead and scale a global FCC monitoring and testing programme to validate AML, sanctions, and KYC/KYB controls. Build data-driven continuous assurance, oversee system-encoded control validation, produce executive reporting, drive remediation, and represent the function in regulatory exams and audits while managing a global team.

Lead resolution of complex card payment risk cases, design and refine issuing risk rules, implement AI-driven automation for fraud detection, collaborate with global product, engineering and compliance teams, and translate escalations into process improvements to reduce risk and customer friction.

Lead strategic projects to improve EMEA customer experience and uplift operational functions. Use data-driven analysis (SQL/R/Python, BI) to solve problems, align stakeholders, track progress, surface risks, and execute special deep-dive requests from leadership.

Lead end-to-end resolution of complex card payment risk cases, design and tune issuing risk rules, leverage AI and automation to improve fraud detection, collaborate with Product/Engineering/Compliance, and translate escalations into process improvements to reduce risk and customer friction.

Work directly with the CEO Office and executive leadership to define strategy and drive cross-functional, high-priority initiatives (global expansion, product scaling, regulatory infrastructure, commercial GTM, M&A, AI transformation). Frame problems, align stakeholders, and move complex projects from idea to measurable outcomes across product, engineering, finance, legal, and regional teams.

Lead identification, prototyping, and production deployment of AI solutions to transform risk operations. Partner across Operations, Engineering, Data Science, Product, and Compliance to build, monitor, and iterate AI agents and low-code/no-code tools, ensuring regulatory compliance and operational scalability.

Lead and manage EMEA first-line financial crime operations for transaction monitoring and sanctions screening. Drive TM risk assessments, rule tuning, investigations, SLAs, stakeholder escalations, data-driven analysis, and team leadership to protect the business from AML/CTF and reputational risk.

Lead the KYC Operations function to ensure compliant, high-quality, cost-efficient customer onboarding and KYC processes. Set strategy, build processes and metrics, partner with Risk and Compliance, manage ~75 staff across internal and outsourced teams, drive improvements in speed, quality, and cost, and develop people, governance, and budgets.

The Legal Specialist manages the end-to-end contract lifecycle, supports contract negotiations, and advises stakeholders on legal and governance matters, ensuring compliance with public sector requirements.

The Senior Manager, Sales Operations will lead the Sales Operations team, drive operational excellence, oversee the sales funnel, and improve sales processes. They will collaborate with various departments to optimize sales performance and manage a team of operations professionals.

Partner with R&D leadership to support financial reporting and forecasting (cloud spend), optimize software/vendor usage, maintain contingent worker processes, and help execute engineering initiatives to improve operational efficiency.

Manage programmatic campaign trafficking and delivery for agencies and trading desks in Europe. Monitor performance, troubleshoot RTB/creative issues, optimize pacing/pricing, liaise with sales and internal tech teams, and upsell FreeWheel products while documenting and sharing operational learnings.

Lead post-purchase strategy and operations, improving user experiences through data analysis, cross-functional collaboration, and scalable process design.

The Business Operations Manager will lead initiatives to unlock growth, manage marketing investments, build business metrics, and ensure product scalability across global markets while driving change in a fast-paced environment.