Top Operations Jobs in London

Lead cross-functional custody operations transformation programs from initiation through delivery. Manage governance, stakeholder engagement, process re‑engineering, automation initiatives, and reporting; translate business requirements for technology, oversee UAT and deployments, and deliver executive-ready updates to improve operational efficiency.

Lead and grow a product operations team supporting a multi-market banking platform. Own launch readiness, enablement, governance evidence, reporting, operational workarounds, stabilization, and cross-team arbitration between product, engineering, and banking operations.

Own people reporting and analytics, build and maintain dashboards (retention, attrition, engagement), run Lattice operations and performance cycles, manage HRIS data integrity, run engagement surveys and translate insights into actions, handle HR administration, benefits, compliance, and support DEI, wellness, and L&D initiatives.

Triage, investigate, and remediate security alerts using EDR and forensic artifacts. Perform tactical malware analysis, investigate Microsoft M365 activity, assist escalations, contribute to detection engineering, and work on projects to improve SOC outcomes while mentoring and collaborating with teammates.

Manage day-to-day operations of the London HQ, leading workplace services, facilities maintenance, supplier/contract management, budgets, H&S compliance, office projects, events and onboarding while line-managing an Office Assistant to deliver an exceptional employee and visitor experience.

Lead design and delivery of production-grade AI/ML solutions for Market Operations. Manage a team of data scientists and partner with engineering and business stakeholders to build, deploy, monitor, and govern models, establish best practices, and drive measurable operational impact.

Lead and execute compliance and operational risk testing: plan and perform tests, identify control gaps, verify control design and implementation, coordinate cross-functional stakeholders, drive remediation, and improve control evaluation methods and metrics. Manage own work and potentially a team while aligning testing with the firm's highest risk priorities and project management practices.

Lead analytics for FinCrime operations: own forecasting and capacity planning, maintain data pipelines, build predictive and causal models, assess operational health and costs, implement KPI frameworks, track initiative performance, and standardise processes across forecasting, scheduling, and real-time operations.

The Senior Manager, Sales Operations will lead the Sales Operations team, drive operational excellence, oversee the sales funnel, and improve sales processes. They will collaborate with various departments to optimize sales performance and manage a team of operations professionals.

Lead end-to-end market expansion across EMEA and the Middle East: set market-entry strategy, design licensing and operating models, align product roadmap, run cross-functional governance and launch readiness, and support CEO Office strategic initiatives and crisis response.

Lead channel strategy and operations for the Global Partner Ecosystem: drive forecasting, pipeline management, GTM planning (quota, territory, headcount), OKR/KPI reporting, CRM/productivity improvements, and deliver data-driven insights to sales leadership globally.

Lead and define the operating model for DraftKings iGaming, overseeing Revenue Operations and Games Operations & Studio. Partner with the EVP & GM to translate strategy into measurable operating plans, drive revenue growth, ensure regulatory compliance, align cross-functional teams, embed analytics and experimentation into commercial decisions, scale into new markets, and build a high-performing leadership team.

Lead design, operation, and reliability of large language model serving infrastructure. Build backend services, deploy and lifecycle-manage LLMs on cloud and GPU clusters, implement observability, tune performance/cost, run incident response/on-call, and drive AI-assisted engineering and safe-responsible AI practices.

Lead Product Operations for a tribe, improve operating rhythms (planning, prioritisation, metrics, dependencies), manage and coach Product Operations managers, run cross-functional initiatives, build lightweight systems and narratives to help product teams move faster and deliver customer impact.

Lead and scale People programs: design end-to-end onboarding, performance frameworks, manager development, and market-expansion people plans. Manage a growing team, partner with HRBPs and People Tech, and create operating rhythms across functions and geographies.

Lead global CCIBT international platform operations and build an AI-driven autonomous operations capability. Oversee SRE, observability, automation, vulnerability remediation, and cyber-resilience programs to achieve high availability, predictive intelligence, and autonomous incident remediation while managing regional teams and delivering measurable operational and financial improvements.

Design, build, test, and deploy scalable AI services integrated with operational systems. Develop Python services, REST APIs, ETL/data pipelines, IaC, and monitoring; collaborate with AI specialists and operations stakeholders to improve workflows, controls, and production readiness in Markets Operations.

Provide day-to-day HR operational support for UK and EMEA employees across onboarding, offboarding, payroll validation, HRIS maintenance (Workday), benefits/vendor liaison, immigration/visa case support, and process improvements to ensure compliant, accurate, and employee-focused people operations.

Provide day-to-day HR operations support across EMEA for onboarding, offboarding, payroll, immigration, employee data in Workday, vendor management, compliance with local labour law, and process improvement during a 6-month maternity cover.

Lead product strategy and execution for an internal FinCrime and operations platform. Own customer risk data, intelligent case handling, and AI/automation foundations. Manage a 30-person multi-team squad, align cross-functional stakeholders, drive consolidation of tooling, and productize ML/LLM capabilities to scale compliance, reduce manual work, and lower cost-to-serve.

Build, operate, and scale LLM inference infrastructure with strong SRE practices. Develop backend services, deploy models on EKS/SageMaker and local GPU clusters, implement observability (Prometheus/Grafana/Alertmanager), optimize GPU performance and costs, lead incident response and reliability engineering, and automate remediation to improve platform stability.

Lead design and delivery of production-grade AI/ML solutions for Market Operations. Manage and mentor a team of data scientists, partner with AI engineering and stakeholders, ensure robust MLOps, model governance, deployment, monitoring, and documentation while driving measurable operational impact.

Lead development and management of agentic AI workbench and control environment, drive integration, deployment, and optimization of agent-led workflows, partner with architecture and engineering, manage risk and KPIs, support stakeholder adoption, and mentor team members to deliver measurable business value across Client360.

Lead business management for Wholesale KYC Operations across EMEA: produce and automate MI, support budgeting and resiliency planning, drive process improvements, ensure compliance and governance, deliver research and materials for senior leadership, and manage remediation and stakeholder coordination.

Support and operate CORE-aligned control frameworks for Personal Investing by executing risk and control assessments, monitoring control performance, driving issue remediation, producing governance MI (KRIs/KPIs), facilitating audits, and partnering with stakeholders to identify and mitigate operational risks across BAU and change initiatives.