Top Operations Manager Jobs in London

Leads large-scale engineering programmes across multiple teams, coordinating planning, delivery, risks, dependencies, governance and operational handovers. The role also manages SOX and IT General Controls audit activities, remediation, testing readiness, evidence and control ownership. It partners with engineering, Risk, Compliance and Audit stakeholders, improves reporting and operational processes through data and automation, and drives accountability, training, communication and sustainable business-as-usual practices.

Leads a global pre-sales execution team and oversees high-volume quote execution across direct, partner, and sales-led motions. Manages queue health, SLAs, prioritization, escalations, and cross-functional handoffs with Sales, Finance, Legal, Deal Desk, and Systems. Drives process improvements, governance, documentation, tooling enhancements, and operational scalability across Quote-to-Order workflows.

Leads conference and event setup operations, including venue preparation, turnover, cleanliness, presentation, banquet execution, and coordination with food and culinary teams. Oversees service quality, resolves guest issues, supports event improvements, and develops team members through mentoring, career planning, conflict resolution, and succession planning.

Develop evidence-based priorities for legal data sources and jurisdictions, translate client demand and usage data into investment recommendations, build business cases, and establish Legal Data’s operating model. Own planning, reporting, tooling, onboarding, playbooks, and partner operations from agreement through live content. Coordinate cross-functional initiatives across Legal Data, Product, Engineering, Growth, and Legal in a global individual-contributor role.

Manage People Operations across EMEA for approximately 400 employees, overseeing onboarding, offboarding, payroll inputs, benefits, leave, HRIS data, compliance, and employee support. Lead process standardization, audits, workflow automation, vendor coordination, and regional operating model improvements. Partner with Payroll, Legal, Compliance, IT, People Partners, and business leaders while managing support resources and contributing to global People projects and systems implementations.

Manages the London office and UK people operations, including office logistics, workplace culture, onboarding, benefits administration, offboarding, employee records, compliance, and employee support. Partners with IT, Finance, leadership, the global People team, and external advisors to support European expansion and establish people operations in new EU locations.

Owns operational relationships and revenue retention for Tier 1 payment-platform partners across the UK and Germany. The role leads executive stakeholder management, QBRs, incident response, systemic problem solving, roadmap influence, operational metrics, and scalable playbook development. It requires advanced data analysis, technical fluency with APIs and payment rails, professional German proficiency, and experience managing major enterprise relationships in payments, fintech, or financial services.

Leads cross-functional initiatives for Specialty Travel & Events, translating strategy into execution plans and measurable outcomes. Coordinates Product, Engineering, Sales, Finance, and other stakeholders; manages risks, blockers, and decisions; supports leadership operating cadences; and owns ambiguous strategic projects. Builds analyses, dashboards, and reporting with Finance and Revenue Operations to provide leadership with visibility into performance, progress, and risks.

Lead the Growth Pillar within Wise Business Operations, owning strategy and execution for SME customer growth. Build and scale Account Specialist capabilities, partner with Sales and Marketing, shape product tooling and customer experiences, and drive acquisition, upsell, retention, and revenue per customer. The role requires cross-functional leadership, data-driven analysis using SQL and dashboards, and experience operating in fast-scaling B2B or fintech environments.

Owns the launch and ongoing operation of ServiceNow’s EMEA and KSA distributor program. Responsibilities include designing operating frameworks, onboarding and activating resellers, managing deal flow, monitoring revenue and inventory, ensuring tax and trade compliance, coordinating cross-functional stakeholders, and improving program performance. The role requires strong channel operations experience, regional regulatory knowledge, and regular travel across the EU and Saudi Arabia.

Own financial accountability and business management for Operations, including budgeting, headcount planning, forecasting, investment tracking, performance reporting, and variance analysis. Translate metrics into executive-ready narratives and dashboards, coordinate stakeholders, manage workstreams, prepare leadership materials, and identify process improvements. The role requires strong financial acumen, communication, organization, presentation, project management, and Microsoft Office skills.

Launch and support partner kitchens across the UK by training teams, enforcing food preparation and brand standards, conducting site checks, resolving operational issues, and advising partners on sales growth. The role manages multiple launches, coordinates with onboarding and account management teams, and transitions new kitchens to account managers. It requires hands-on restaurant or professional kitchen experience, strong organization, communication, adaptability, and frequent UK travel.

Own validation and verification projects, coordinate suppliers and verifiers, deliver high-quality environmental certifications, and improve Registry Operations systems. The role partners with Technology, Science, and Growth teams to enhance verification platforms, processes, and offerings while providing strong customer service and applying Isometric protocols with scientific rigor.

Manage legal, compliance, corporate governance, risk management, and executive support operations for senior leadership. Responsibilities include coordinating counsel and service providers, maintaining compliance calendars and records, organizing board and Risk Committee activities, tracking contracts and deadlines, preparing executive materials, and improving recurring processes. The role requires strong organization, discretion, communication, judgment, and the ability to manage multiple priorities independently in a financial services environment.

Manage strategic enterprise partnerships by using data analysis, SQL, and cross-functional collaboration to improve platform reliability, resolve operational bottlenecks, deliver partner value, and drive scalable solutions. The role requires navigating ambiguity, influencing stakeholders, reducing operational debt, and creating execution plans for high-impact initiatives.

Lead and grow a Fraud Operations team owning strategy, investigations, chargeback management, KPIs, governance, and cross-functional collaboration with Product, Payments, and Finance to reduce financial exposure and improve detection.

Coordinate EU/UK regional operations by aligning cross-functional teams, monitoring performance, improving workflows, maintaining processes and controls, and delivering regional initiatives. The role supports planning, resource allocation, reporting, stakeholder alignment, and adaptation to changing local requirements across a global fintech/regtech organization.

Manage ecommerce content across major UK retailers, including product detail pages, image and video assets, new product launches, retailer uploads, and ongoing content audits. Coordinate agencies and stakeholders, maintain digital asset libraries, produce performance and stock reports, identify optimization opportunities, and improve workflows through automation and generative AI tools.

Own UK hub fulfilment and logistics performance across intake, quality control, shipping, and returns. Manage operational KPIs, improve workflows, maintain supplier and carrier relationships, and lead a team of three. The role requires hands-on execution, process optimisation, cross-functional coordination, and coaching in a fast-growing environment.

Own revenue operations for the Revenue Growth organization, partnering with leadership on forecasting, planning, analytics, reporting, and process improvement. Build models, dashboards, QBR materials, and executive narratives; support target setting, capacity planning, TAM analysis, and market research. Improve scalable processes and implement enabling technologies while translating complex data into actionable recommendations. Requires strong stakeholder management, analytical modeling, communication, and comfort operating autonomously in an ambiguous environment.

Manage EMEA recruiting operations, handling complex tier-two processes, automating workflows, documenting procedures, and transitioning ownership to recruiting coordinators. Lead AI implementation initiatives with analytics and AI teams, oversee day-to-day regional recruiting operations, and improve unclear processes into reliable, repeatable systems.

Own and optimize the global demand-generation technology stack, including Salesforce and Pardot. Analyze funnel, attribution, segmentation, and channel performance to identify pipeline opportunities and drive measurable improvements. Align Marketing, SDR, Sales, and Enablement teams around lifecycle models, processes, and targets. Pilot and scale new demand-generation motions, automation, enrichment, and AI-enabled tools across regions.

Manages global People Operations, including offshore team oversight, HR processes, HRIS administration, payroll, benefits, vendor performance, audits, GDPR and SOX compliance, budgeting, reporting, and business continuity. The role leads benefits renewals and enrollment, ensures accurate monthly payroll across territories, improves HR systems and processes, and delivers a high-quality employee experience while supporting governance and operational efficiency.

Manage Howden’s transformation and strategic programmes portfolio by coordinating initiatives, governance, delivery assurance, dependencies, risks, reporting and benefits realization. The role translates strategic priorities into actionable plans, supports process improvement and technology-enabled change, ensures operational readiness, and drives successful transition into business-as-usual. It also involves senior stakeholder engagement, cross-functional coordination, compliance, executive reporting and mentoring delivery colleagues.

Manages a portfolio of transformation, strategic change, and operational improvement initiatives. Responsibilities include programme governance, delivery assurance, RAID and dependency management, executive reporting, process improvement, operational readiness, stakeholder coordination, benefits realization, risk management, and transition into business-as-usual operations. The role partners across Operations, Technology, Data, Client Services, and senior leadership to translate strategy into measurable outcomes and maintain delivery momentum.