Top Operations Manager Jobs in London

Partner with CRO and sales leaders to design and execute GTM strategy, annual planning, forecasting, territory and target setting, process improvements, reporting, systems administration, and cross-functional programs to improve seller productivity and revenue. Lead projects, provide data-driven insights, establish KPIs, evaluate sales technology, and drive successful execution across Sales and Specialty Travel organizations.

Lead operational excellence initiatives and optimize processes within the Payments product area, ensuring risk management and efficient workflows.

Partner with Wise Platform product, engineering, commercial and operations teams to improve planning, prioritisation, communication, feedback loops, decision-making, metrics and ways of working to scale partner-facing platform products.

Lead and grow a high-performing People Operations team across EMEA, drive operational excellence through automation and process improvement, partner with global P&C and tech teams (Workday, ServiceNow), monitor KPIs, and deliver exceptional employee experience supporting business growth.

Manage setup, hygiene and performance of outbound sales campaigns and dialer systems. Distribute and monitor lead lists, track campaign metrics, report insights, and run optimisation and win‑back sequences to improve contact and conversion rates.

This role focuses on managing partner operations, including deal registration, contracts, data integrity, reporting, and onboarding in a SaaS environment.

Manage demand operations in urban environments by optimizing fleet staging, monitoring service quality, and collaborating with stakeholders for operational success.

The Operations Manager will streamline workflows, implement AI automation, manage Salesforce, and enhance operational support across teams while driving measurable business impact.

Own and improve the end-to-end contract lifecycle (CLM) for B2B agreements: implement and run CLM tooling, build templates/playbooks, manage intake-to-signature, renewals, amendments, governance, and day-to-day contract and supplier administration while coordinating Sales, Finance, Operations and Legal.

Lead a team ensuring real-time health of enterprise infrastructure: monitoring, alerting, log aggregation, incident response, on-call rotations, runbooks, automation (PowerShell/IaC), AI-assisted agentic workflows (Claude/LLMs), vendor management, compliance and audit readiness.

Own end-to-end operational delivery for UK client portfolios, manage senior client relationships, lead onboarding/offboarding, improve processes and tooling, drive SLA performance, run cross-functional projects, and upskill colleagues to improve operational efficiency and client satisfaction.

Lead fraud prevention and card operations for Perk Pay corporate card program. Develop fraud risk strategy, define policies and metrics, work with product/engineering and partners to implement systems, monitor authorizations and fraud rates, manage dispute/chargeback operations, provide stakeholder reporting, and lead a team of card operations specialists.

Lead global finance operations and reporting across multiple jurisdictions, managing month-end and year-end close, consolidation, balance sheet reconciliations, audit liaison, tax/VAT compliance, payroll controls, AP/AR oversight, and process automation. Coach and develop the FinOps and Payroll teams, drive process improvements and system implementations, and provide analysis and Board-level reporting to support commercial decision-making.

Own and operate the GTM stack (HubSpot as SOR), manage lead-to-revenue processes, ensure data and attribution integrity, run GTM reporting and forecasting inputs, maintain the Experience Index data asset, optimize routing and pipeline hygiene, partner cross-functionally with Sales, Growth Marketing and CS, and lead deal-desk and CRM governance to improve conversion and pipeline velocity.

The Senior Growth & Operations Manager will drive growth in the EMEA region through strategic initiatives, analyzing data, managing cross-functional teams, and presenting actionable insights to leadership.

Manage fiduciary financial processes including client invoicing and cash management, lead process improvement and automation initiatives, present financial KPIs, manage a team, and coordinate cross-functional stakeholders to deliver operational efficiencies and strategic projects.

The Operations Manager will manage various tasks, collaborate with departments, audit functions, and lead project initiatives, focusing on problem-solving and operational efficiency.

Lead central CS&L finance for Europe (MEU): manage planning, forecasting, KPI reporting, cost control, harmonization, decision support, compliance, talent development, and benchmarking across business units.

Manage product lifecycle operations for consumables and instruments, aligning product management, supply chain, manufacturing, quality and regulatory. Own ERP product data, drive demand planning alignment, lead cross-functional programs, and implement process improvements to ensure product availability, compliance, and data-driven decisions.

Lead store operations to improve availability, reduce waste and shrink, enforce processes and wage control, coach managers and teams, deliver promotional activity, manage ER/HR matters, and drive customer experience in a large-format retail environment.

Lead EMEA revenue growth by optimising go-to-market strategy, driving product localisation and expansion projects, supporting commercial teams with market research, pricing and vertical strategies, and building operational and financial models for forecasting, reporting and ad hoc analysis.

Lead strategic projects to improve EMEA customer experience and uplift operational functions. Use data-driven analysis (SQL/R/Python, BI) to solve problems, align stakeholders, track progress, surface risks, and execute special deep-dive requests from leadership.

Lead identification, prototyping, and production deployment of AI solutions to transform risk operations. Partner across Operations, Engineering, Data Science, Product, and Compliance to build, monitor, and iterate AI agents and low-code/no-code tools, ensuring regulatory compliance and operational scalability.

Lead resolution of complex card payment risk cases, design and refine issuing risk rules, implement AI-driven automation for fraud detection, collaborate with global product, engineering and compliance teams, and translate escalations into process improvements to reduce risk and customer friction.

Lead and manage EMEA first-line financial crime operations for transaction monitoring and sanctions screening. Drive TM risk assessments, rule tuning, investigations, SLAs, stakeholder escalations, data-driven analysis, and team leadership to protect the business from AML/CTF and reputational risk.