Top Operations Manager Jobs in London

Lead operational excellence initiatives and optimize processes within the Payments product area, ensuring risk management and efficient workflows.

Own vendor performance, governance, and strategic management for a vendor portfolio supporting Strategic Partnerships & Affiliates. Drive performance via governance, metrics, and continuous improvement; implement automation and process optimization; define support frameworks and escalations; manage stakeholder expectations and lead vendor improvement and transformation initiatives.

Own Tasker supply-demand balance across the UK, drive regional strategy and tactical plays, build dashboards and run experiments, coach and engage Taskers via workshops and community events, partner cross-functionally to influence product and processes, and deliver scalable automation and AI tools to improve fulfillment, quality, retention, and revenue.

Partner with CRO and sales leaders to design and execute GTM strategy, annual planning, forecasting, territory and target setting, process improvements, reporting, systems administration, and cross-functional programs to improve seller productivity and revenue. Lead projects, provide data-driven insights, establish KPIs, evaluate sales technology, and drive successful execution across Sales and Specialty Travel organizations.

Lead and grow a high-performing People Operations team across EMEA, drive operational excellence through automation and process improvement, partner with global P&C and tech teams (Workday, ServiceNow), monitor KPIs, and deliver exceptional employee experience supporting business growth.

Lead fraud prevention and card operations for Perk Pay corporate card program. Develop fraud risk strategy, define policies and metrics, work with product/engineering and partners to implement systems, monitor authorizations and fraud rates, manage dispute/chargeback operations, provide stakeholder reporting, and lead a team of card operations specialists.

Lead global inbound marketing operations to optimize lead-to-SQO velocity: design lead-scoring and routing logic, align MarTech and CRM, enable BDRs, build attribution models, and influence cross-functional roadmaps with the PLG ops team.

Lead EHS strategy and program execution for Specs Operations across multiple sites. Ensure regulatory compliance, manage high-hazard programs (cleanroom, hazardous gases, chemicals, lasers), drive risk assessments, incident response, audits, training, and continuous improvement while leading EHS staff and partnering with engineering, manufacturing, facilities, and leadership.

The Senior Manager, Sales Operations will lead the Sales Operations team, drive operational excellence, oversee the sales funnel, and improve sales processes. They will collaborate with various departments to optimize sales performance and manage a team of operations professionals.

Lead development and delivery of Airwallex's growth strategy in Singapore. Own growth dashboards and business reviews, map self-serve and product adoption journeys, define ICP and value propositions, run customer segmentation and competitor tracking, and partner with commercial, marketing, and regional strategy teams to drive measurable growth initiatives.

Lead identification, prototyping, and production deployment of AI solutions to transform risk operations. Partner across Operations, Engineering, Data Science, Product, and Compliance to build, monitor, and iterate AI agents and low-code/no-code tools, ensuring regulatory compliance and operational scalability.

Lead EMEA revenue growth by optimising go-to-market strategy, driving product localisation and expansion projects, supporting commercial teams with market research, pricing and vertical strategies, and building operational and financial models for forecasting, reporting and ad hoc analysis.

Own growth metrics and weekly business reviews, partnering with Data Science to build customer intelligence, segmentation, and prediction models. Translate deep analytics into experiments and growth plays across funnel, cohorts, retention, and LTV/CAC to drive measurable go-to-market outcomes.

Lead strategic projects to improve EMEA customer experience and uplift operational functions. Use data-driven analysis (SQL/R/Python, BI) to solve problems, align stakeholders, track progress, surface risks, and execute special deep-dive requests from leadership.

Build and run the post-sales operating system for customer success, implementation, delivery and support. Own cadence, metrics (health, adoption, GRR/NRR), professional services economics, toolchain integrations, AI automation and executive reporting for a global SaaS customer base.

Own and optimize Harvey's recruiting technology stack (Ashby, ATS, integrations), design scalable processes and AI-enabled automations, manage requisition and recruiter workflows, partner with Analytics to define and interpret reporting, and align with Finance, People Ops, and IT to improve hiring velocity and candidate experience during global scaling.

Lead global merchant monetisation strategy across markets, setting commission and fee frameworks, running pilots, and scaling pricing models. Partner with commercial, product, engineering, and finance to operationalise monetisation, build playbooks and automation, own OKRs, governance, and ensure compliance while driving merchant growth.

Lead post-purchase strategy and operations, improving user experiences through data analysis, cross-functional collaboration, and scalable process design.

The Business Operations Manager will lead initiatives to unlock growth, manage marketing investments, build business metrics, and ensure product scalability across global markets while driving change in a fast-paced environment.

Drive business strategy for post-purchase operations, partner across teams, analyze data, and design scalable processes to enhance user experience.

The Derivatives Operations Manager oversees operational processes for Exchange Traded, FX, and OTC Derivatives, focusing on efficiency, team management, and system enhancements.

The People Operations Manager will oversee payroll and employee equity programmes, manage operational activities, and lead strategic initiatives while collaborating with HR, Finance, and Operations teams.

Lead and execute sales strategy and operations in the EU region, focusing on maximizing sales productivity, forecasting, and performance measurement.

The IT Operations Manager will lead IT operations for West Coast offices, managing device lifecycle, user support, identity management, and vendor relations.

Implement and run operational systems for Customer and Bookings teams: build tracking, dashboards and reporting; optimise processes to improve efficiency, productivity and KPIs; partner with frontline and leadership to drive commercial and customer-experience outcomes.