Top Customer Service Jobs in London

Supports customers affected by fraud, identity theft, and data breaches by conducting interviews, assessing incidents, documenting case information, coordinating remediation, communicating with stakeholders, and providing empathetic guidance. The role manages multiple cases, escalates specialist issues, prepares correspondence, and explains available support options. Dutch and English fluency, customer service skills, strong organization, Microsoft Office proficiency, and experience with CRM or case management systems are required.

The Data Operations Support Analyst supports data feed utilization, demonstrating benefits to accounts, ensuring customer service, and resolving technical issues related to data feeds.

Handle inbound incident calls in Swedish and English to triage and document identity theft, fraud, and breach cases. Provide courteous support, gather evidence, liaise with creditors and agencies, escalate complex incidents, and coordinate remediation with internal teams.

Lead functional delivery of Dynamics 365 CE and Power Platform projects: translate stakeholder requirements into solution designs, lead and coach functional teams, configure and demonstrate out-of-the-box and AI features, design workflows and automations, support testing, data migration, training, cutover and pre-sales activities while ensuring configuration-first designs and integration with Microsoft ecosystem components.