Top Customer Service Jobs in London

Lead the customer success efforts by owning customer relationships, developing account plans, identifying expansion opportunities, providing seamless support, and advocating for customer satisfaction and product adoption.

As a Technical Customer Success professional, you'll guide customers through the technical aspects of products, collaborate with sales, manage customer journey, create success plans, and drive product utilization.

Deliver world-class customer service by responding to inquiries and concerns through various channels. Build relationships with customers and provide personalized service. Drive improvements to internal processes and customer service culture.

Looking for a Customer Care Executive to provide outstanding service to customer complaint escalations, resolve complaints, provide feedback, and navigate travel booking systems efficiently. Join a dynamic team in an inclusive-international environment with various benefits and opportunities for growth and development.

Fluent in both written and spoken English and German with a positive attitude, excellent communication skills, and ability to handle customer inquiries effectively. Responsible for delivering exceptional customer support through various channels and ensuring a seamless experience for members of the Zwift community. Collaborate with teams to drive continuous improvement and promote a customer-centric environment.

Customer Support Representative responsible for providing support to customers, answering questions, and resolving issues to ensure excellent service. Must be fluent in German and English.

As a Customer Support Specialist at EverCommerce, you will deliver high-quality and human support experience via phone, email, chat, and social media. You will troubleshoot customer issues, identify opportunities to enhance the platform, and work collaboratively with the team to provide excellent customer care.

Join our Support team as the first line of support for customers, resolving queries about our care records system via live chat, telephone, and support tickets. Requires customer service experience, great communication skills, passion for helping others, computer literacy, problem-solving skills, and ability to remain calm under pressure. Hybrid working in Guildford office with base salary of £25,000 plus bonus scheme and other benefits.

Customer Support Manager responsible for providing support to users across Huma Group products, managing remote support workforce, handling complaints and feedback, maintaining service level agreements, and supporting customers with training and onboarding. Requires great customer service skills, ability to understand technical products, manage remote teams, and good relationship building skills.

Organized and motivated Product Support Specialist role at Watershed, providing high-quality customer support and product education. Responsible for resolving customer inquiries, advocating for customer needs, and collaborating with various teams. Requires strong communication, empathy, organization, and technical understanding.

The Junior Client Services Manager at Digital Turbine in London will support the UK Brand Client Services Team with client reporting, proposal plan creation, custom app list creation, post-campaign analysis, and more. Responsibilities include managing client campaigns, providing outstanding customer support, identifying upsell opportunities, and collaborating with other departments. The ideal candidate has a BA/BS degree (Business, Economics, Analytics, or Marketing preferred) or equivalent experience, experience in Digital Media, strong attention to detail, and the ability to multitask.

As a Customer Support Specialist at Kroo, you will be the first point of contact for customers, providing high levels of customer service via various channels. You will handle customer complaints, identify opportunities for improvement, support vulnerable customers, and work closely with the product team. Additionally, you will mentor new joiners and contribute to the overall customer experience.

As a Client Support Associate, you will provide support to clients using the ISS-LiquidMetrix suite of products, troubleshoot issues, facilitate training, and ensure client satisfaction. The role involves resolving technical, functional, and operational queries while collaborating with other experts and maintaining product knowledge.

Support customers to resolve issues by email, chat, or phone. Diagnose and liaise with operations and developers. Encourage feedback and improve customer experience. Collaborate with the team as a customer advocate.

The EV Program Support Specialist plays a critical role in onboarding customers to electric vehicle products, maintaining communication with various departments, troubleshooting issues, identifying optimization opportunities, managing revenue streams, providing exceptional customer support, handling EV-related data and reporting, and monitoring support channels. Requires 5+ years of fleet industry-related experience, account management experience, and a strong understanding of electric vehicle technologies. Must be local and willing to travel to Portland, ME HQ minimum 3 days a week.

The Relationship Management Support Associate has a dual role of supporting the existing client base and contributing to the business development efforts to raise new assets. Responsibilities include client communication, prospecting for new business, managing client deliverables, and providing superior client service. This role requires exceptional communication skills, client expertise, and an entrepreneurial mindset.

Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.