Top Customer Service Jobs in London

The Senior Partner Success Manager at NICE is responsible for managing partner relationships, ensuring contract fulfillment, and addressing complex issues. They collaborate with internal teams to foster growth and success for key partners. This role involves technical guidance, training, and maintaining high standards of customer service and account management.

The Customer Support Specialist will manage relationships with customers, ensuring they gain maximum value from the Excel-based financial reporting tool. Responsibilities include onboarding new customers, providing expert guidance, monitoring customer health, identifying upsell opportunities, and collaborating with other teams to address customer needs.

As a Sr Technical Customer Support at Dynatrace, you will assist in the support and training of customers using the Digital Experience product line. This involves working closely with an internal Analyst, configuring customer environments, creating measurement scripts, analyzing performance data, and communicating with clients to ensure their success with Dynatrace products.

The Customer Service Manager will oversee the EMEA customer service team, train and lead staff, ensure compliance with export regulations, and maintain inventory integrity. The role involves collaboration with various departments and requires proficiency in ERP systems and logistics.

As a Customer Support Specialist at PitchBook, you will provide direct customer support via phone, email, and chat. Your responsibilities include troubleshooting customer issues, achieving contact volume goals, and documenting interactions in Salesforce. You will work collaboratively with the support team and ensure a positive customer experience while identifying pain points that can inform product improvements.

As a Customer Support Specialist at Aircall, you will assist clients by addressing their inquiries, recommending solutions, and guiding them through product features. You will collaborate with the global support team to resolve technical issues and enhance customer satisfaction, with ample opportunities for personal and professional growth.

ModSquad is seeking Mod Contractors for Tier 1 Customer Support roles, focusing on ticket and email support. This role involves assisting customers, resolving their issues, and optimizing their use of client products. A user-centric approach and a passion for TV and movies are preferred. Candidates must have experience in technical support and be proficient in English.

The Customer Support Representative will manage customer communications via phone, email, chat, and social media, providing exceptional service, resolving issues proactively, and embodying the brand's voice. The role also involves internal advocacy for customer feedback and satisfaction.