As a Sales Development Representative, you will support the sales team by generating qualified leads, making calls, and setting up meetings with potential partners. Your role involves learning about the industry and uncovering business needs to drive new business opportunities.

The Customer Service Incident Coordinator manages and supports clients and victims of fraud or identity theft, providing telephone support and ensuring timely communication across various stakeholders. Responsibilities include analyzing incidents, preparing written proposals, conducting interviews, and maintaining case records with meticulous detail.

Coordinate customer service incidents related to fraud and identity theft, providing assistance, managing expectations, and ensuring effective communication with clients and internal teams, while maintaining accurate documentation.