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Top Customer Service Jobs in London

2 Days Ago
London, UK
Entry level
Entry level
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
The Client Service Partner is responsible for supporting global clients in a B2B setting, handling inquiries about internet products, and troubleshooting issues. They build strong client relationships, resolve issues, collaborate with internal teams, and strive to meet service metrics to enhance customer satisfaction.
Junior
Big Data • Information Technology • Software • Analytics • Energy
As a Customer Support Specialist in the Power & Renewables department, you will provide first-level application support for Enverus software, resolve customer issues, maintain ticketing records, investigate reported problems, and promote service improvements. Ideal candidates should have customer service experience, technical knowledge, and the ability to communicate effectively with customers and teams while handling multiple situations simultaneously.
Top Skills: macOSMS OfficeWindows
4 Days Ago
Hybrid
London, UK
Entry level
Entry level
Cloud • Fintech • Machine Learning • Analytics • Financial Services
The Manager of International Client Services oversees support for key participants in the APAC region, manages a team for operational support, and resolves escalated customer issues. Responsibilities include training, managing customer relationships, and ensuring compliance with network rules. The role involves leading projects, researching automation opportunities, and developing service plans to improve efficiency.
19 Hours Ago
London, UK
Entry level
Entry level
Healthtech
As a Customer Services Representative at Medtronic, you will provide technical support for Diabetes products, assist patients and healthcare professionals, resolve customer inquiries, and document details in the CRM system while ensuring a high level of customer satisfaction.
19 Hours Ago
London, UK
Entry level
Entry level
Healthtech
As a Customer Services Representative, you will provide technical support and guidance for Medtronic Diabetes products, resolve customer queries, document interactions in the CRM, and ensure a high level of customer satisfaction while working in a hybrid environment.
Top Skills: MS Office
Entry level
Healthtech
The Customer Services Representative will provide technical support for Medtronic Diabetes products, assist customers and healthcare professionals, resolve technical queries, and ensure accurate recording in the CRM. Strong Spanish and English communication skills, computer literacy, and the ability to multi-task are required.
Top Skills: MS Office
Yesterday
London, UK
Mid level
Mid level
Blockchain • Fintech • Cryptocurrency
The Customer Support Associate at Gemini is responsible for resolving high priority customer inquiries, liaising with cross-functional teams, managing escalations, and ensuring procedural accuracy. The role requires strong communication skills and a focus on enhancing customer experience, along with flexibility for weekend coverage. Associates should have experience in customer support, especially in financial services and an understanding of cryptocurrencies.
Top Skills: Zendesk
17 Days Ago
London, UK
Senior level
Senior level
Agriculture
The Customer Service Manager will oversee the EMEA customer service team, train and lead staff, ensure compliance with export regulations, and maintain inventory integrity. The role involves collaboration with various departments and requires proficiency in ERP systems and logistics.
Top Skills: Jd Edwards EnterpriseOracleSAP

Featured Jobs

Junior
Food • Mobile
The Customer Support Representative will provide exceptional support to OpenTable's customers by responding to inquiries via various channels and resolving complex issues efficiently. The role requires strong communication skills, a passion for customer service, and knowledge of hospitality, with a focus on fostering positive customer relationships.
17 Hours Ago
London, UK
Entry level
Entry level
Fintech • Payments • Financial Services
As a Customer Connect Adviser, you will provide excellent customer service by handling written inquiries and progressing customer complaints. Your role involves registering new complaints, maintaining accurate records, ensuring confidentiality, and effectively communicating with customers while building relationships internally. You will work in a fast-paced environment, requiring empathy and adaptability to address customer needs.
Entry level
Software • Web3
As a Customer Support Specialist at Ledger, you will provide efficient technical support to customers regarding their products and services. Your responsibilities include ensuring customer satisfaction, documenting service tickets, identifying support trends, and collaborating with other teams. You will also engage in continual learning about crypto and Ledger's offerings.
13 Hours Ago
London, UK
Entry level
Entry level
Consulting
As a Client Services Representative, you will provide exceptional customer service by engaging with clients and coordinating their requests with experts. You'll help improve clients' businesses by providing research and insights, while building relationships with Gartner's expert community.
7 Days Ago
London, UK
Senior level
Senior level
Fintech • Information Technology • Legal Tech • Natural Language Processing • Software • Financial Services
The Customer Support Lead will oversee customer support operations, ensuring exceptional service and efficient processes. Responsibilities include technical troubleshooting, advocating for customer needs, managing escalations, and collaborating with product and engineering teams to improve the platform based on customer feedback.
Top Skills: Cloud EnvironmentsTechnical Troubleshooting
Yesterday
Remote
London, UK
Junior
Junior
Insurance
As a Customer Experience Specialist, you will provide support during the claims process, handling inquiries through phone and email. You will guide customers, manage their needs, record information accurately, resolve complaints, and collaborate with internal teams to ensure a positive experience.
2 Days Ago
Remote
London, UK
Mid level
Mid level
Software • Automation
Manage customer cases and provide timely assistance for product inquiries, document interactions, and ensure adherence to Service Level Agreements. Collaborate with team members, troubleshoot issues, and lead projects to improve team performance while maintaining customer relationships.
Top Skills: OracleSQLUnixWindows
21 Hours Ago
London, UK
Senior level
Senior level
Payments • Financial Services
As a Customer Support Manager, you will lead the customer support operations across the UK and Europe, overseeing daily activities, optimizing processes, and driving efficiency projects. You will collaborate with various departments to enhance customer experience, manage a remote team, and ensure compliance with regulations while meeting performance targets.
Top Skills: Zendesk
Yesterday
London, UK
Senior level
Senior level
Cloud • Software • Analytics
The Role of Manager, Priority Support involves overseeing Customer Support Engineers, managing customer service operations, ensuring resolution of issues, developing support processes, and improving customer satisfaction while achieving business goals. The manager liaises with various teams, handles personnel activities, and serves as an escalation point for conflicts, all within a hybrid work model.
23 Hours Ago
London, UK
Entry level
Entry level
Information Technology • Consulting
The Customer Service Advisor role involves providing high-quality telephony service to residents and visitors in Kent, handling a variety of enquiries, achieving targets, and maintaining professionalism at all times, while ensuring data protection compliance.
Entry level
Other
As a Customer Support Representative, you will assist customers of a music streaming service by answering inquiries in Dutch and English, troubleshooting issues, and ensuring a great listening experience. Responsibilities include handling multiple customer conversations simultaneously, and attending required orientation and production hours.
19 Days Ago
Hybrid
London, UK
Entry level
Entry level
Artificial Intelligence • Marketing Tech • Mobile • Software
As a Customer Support Specialist, you will respond to customer needs via email and live chat, troubleshoot technical issues, advise customers on best practices, and work closely with various teams to enhance the customer experience and streamline platform use.
16 Days Ago
London, UK
Senior level
Senior level
Beauty • Software
The Head of Customer Experience at Fresha will lead the transformation of the CX function by implementing AI and automation techniques to enhance customer service. The role includes overseeing customer advocacy, data analytics, self-service solutions, and collaborating with product and engineering teams to optimize customer experience operations.
Top Skills: AI
Junior
Cloud • Mobile • Sales • Software
As a Customer Support Specialist at Aircall, you will assist clients by addressing their inquiries, recommending solutions, and guiding them through product features. You will collaborate with the global support team to resolve technical issues and enhance customer satisfaction, with ample opportunities for personal and professional growth.
Top Skills: EnglishFrench
Entry level
Other
As a Remote Customer Support Representative, you will be responsible for providing exceptional support to customers via inbound messaging in Polish and English, troubleshooting issues, and ensuring a great user experience on the music streaming platform.
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