The Senior Partner Success Manager at NICE is responsible for managing partner relationships, ensuring contract fulfillment, and addressing complex issues. They collaborate with internal teams to foster growth and success for key partners. This role involves technical guidance, training, and maintaining high standards of customer service and account management.

The Customer Service Manager will oversee the EMEA customer service team, train and lead staff, ensure compliance with export regulations, and maintain inventory integrity. The role involves collaboration with various departments and requires proficiency in ERP systems and logistics.