Top Customer Service Jobs in London

Customer Experience Specialist responsible for ensuring positive interactions with customers, troubleshooting issues, and collaborating with internal teams for product improvement. Focus on delivering superior customer experience and driving case deflection through AI chatbot training.

As a Customer Support Representative, you will provide assistance to customers by answering inquiries via phone, email, and chat. You'll ensure excellent service, resolve customer issues, log interactions in Salesforce, and adapt to a diverse customer base. A passion for helping others and some technical knowledge will be beneficial.

The Customer Support Specialist will provide support to customers, addressing complex questions about OpenTable products, ensuring high-quality service while accurately logging interactions in the CRM system. The role involves communicating via calls, emails, chats, and other contact methods, focusing on customer satisfaction and maintaining strong relationships with clients.

The Voice of the Customer Specialist will enhance customer satisfaction by investigating and resolving complaints, conducting root cause analyses to implement process improvements, and collaborating with various internal teams to optimize customer experience. Responsibilities include managing feedback, retaining customers through online channels, and ensuring compliance with organizational policies.

The Customer Support Representative provides multi-channel support for internal and external users of BRCGS’s digital services, focusing on customer assistance and financial administration. They communicate via telephone and email, discussing web and digital processes, and support users in navigating digital tools effectively.

The Customer Support Specialist will coordinate between sales efforts and customer satisfaction, managing customer interactions and improving operational processes to enhance onboarding efficiency. Responsibilities include addressing inquiries, resolving issues, building customer relationships, and collaborating with various departments.

The Customer Support Specialist at Mayfair will provide exceptional customer service for financial products, manage inquiries through various communication channels, build relationships with customers, and enhance internal processes. The role requires strong customer interaction skills and the ability to meet quality and productivity goals.