Top Tech Support Jobs in London

Reposted 12 Days AgoSaved
Hybrid
London, UK
Internship
Internship
Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Support Engineer Intern, you'll assist customers with technical inquiries, troubleshoot issues, collaborate with engineers, and gain hands-on experience with Cloudflare's products.
Top Skills: ApacheBashCurlDigDnsGitHTTPIisJavaScriptLinuxNginxOpensslPythonSsl/TlsTraceroute
Reposted 13 Days AgoSaved
Hybrid
London, UK
Junior
Junior
Software
Provide technical support for Postman's API platform: diagnose and resolve customer issues across channels, collaborate with engineering/product teams, build internal tools and FAQs, deliver phone and community support, and participate in weekend and London-time coverage.
Top Skills: ConfluenceGitJavaScriptJIRANode.jsPHPPostmanRest Apis
7 Days AgoSaved
Remote or Hybrid
London, UK
Mid level
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Technical Support Engineer will act as a customer liaison, resolving technical issues related to endpoint security, providing guidance, and ensuring customer satisfaction while documenting feedback and creating knowledge base content.
Top Skills: AWSAzureEndpoint SecurityGCPWindows Operating Systems
9 Days AgoSaved
Easy Apply
Remote or Hybrid
London, UK
Easy Apply
Mid level
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Specialist, you will provide technical assistance to customers, troubleshoot complex issues, mentor junior staff, and contribute to knowledge development in a collaborative environment.
Top Skills: BashCloud TechnologiesIot SystemsNetworkingPythonSaaS
20 Days AgoSaved
Remote or Hybrid
London, UK
Mid level
Mid level
Artificial Intelligence • Productivity • Sales • Software
The R&D Technical Support Engineer investigates complex technical issues, collaborates with various teams, drives product quality improvements, and creates documentation.
Top Skills: Api LogsChrome DevtoolsGraphQLOauthRedashSAMLSQL
13 Days AgoSaved
Remote or Hybrid
London, UK
Mid level
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer manages client service experience for critical application issues, ensuring service excellence, conducting root cause analysis, and maintaining documentation. The role includes customer engagement, systems maintenance, participation in on-call rotations, and mentoring junior engineers.
Top Skills: Google SuiteGoogle ChatItil Methodologies
Reposted YesterdaySaved
In-Office
London, UK
Junior
Junior
Biotech
Provide phone and email technical support for diagnostic instruments and software; troubleshoot and resolve issues; document interactions and resolutions in service systems; and build strong customer relationships with follow-up.
Reposted 2 Days AgoSaved
In-Office
London, UK
Senior level
Senior level
Financial Services
The Client Technical Support Supervisor oversees a team providing exceptional technical assistance to clients, ensuring efficient issue resolution and process improvements, while monitoring performance metrics and conducting training.
Top Skills: ConfluenceJIRAMacsWindows
Reposted 3 Days AgoSaved
In-Office
London, UK
Entry level
Entry level
Fitness
As a Technical Support Associate, you'll troubleshoot app issues, provide technical support via Intercom, and assist customers in resolving their queries, ensuring a smooth user experience.
Top Skills: Google WorkspaceIntercomJIRANotionSlack
Reposted 3 Days AgoSaved
In-Office
London, UK
Junior
Junior
Healthtech • Other • Software • Biotech
As a Biomedical Technical Support Specialist, you will provide technical support for diagnostic equipment and software, document interactions, and build customer relationships.
Top Skills: Diagnostic EquipmentService Management SystemsSoftware
Reposted 4 Days AgoSaved
In-Office
London, UK
Junior
Junior
Healthtech
Provide technical assistance and troubleshooting support for diagnostic equipment and software, ensuring customer satisfaction through excellent communication and relationship building.
Top Skills: Diagnostic EquipmentService Management SystemsSoftware
Reposted 6 Days AgoSaved
In-Office or Remote
London, UK
Junior
Junior
Cloud • Information Technology • Security • Software
As a Technical Support Engineer, you will provide Level 2 support, troubleshoot F5 products, communicate with customers, and collaborate with engineering teams.
Top Skills: AnsibleApplication FirewallsAWSBashCryptographyDdosDnsDockerGitGCPHTTPJavaScriptKubernetesLan/WanLinuxNginxNode.jsOpen SslOpenstackOsi ModelPerlPythonRedhatSsl/TlsTcp/IpUnixVirtualizationVMwareWireshark
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7 Days AgoSaved
In-Office
London, UK
Senior level
Senior level
Real Estate
The Senior Technical Support Partner provides technical support for colleagues, focusing on M365 tools, service management, and enhancing the user experience. Responsibilities include hardware support, application management, and automation processes, along with training and ensuring adherence to operational standards.
Top Skills: Active DirectoryD365 Finance And OperationsIntuneM365Microsoft TeamsOnestreamSharepointWindows 11
Reposted 7 Days AgoSaved
In-Office or Remote
London, UK
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software • Energy • Renewable Energy
As a Technical Support Engineer, you will lead field operations, develop fixes for software issues, manage escalations, and communicate with customers while maintaining high system uptime.
Top Skills: C/C++PythonSsh
Reposted 8 Days AgoSaved
In-Office
London, UK
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Engineer, you will drive customer success through onboarding, technical support, product insights, and liaising between customers and engineering teams.
Top Skills: Computer ScienceData AnalysisEngineeringSoftware DevelopmentTechnical Support
2 Days AgoSaved
Remote
London, UK
Junior
Junior
Cloud • Marketing Tech • Productivity • Sales • Software
The Technical Support Analyst provides technical support and solutions for Objectif Lune's software, ensuring excellent customer service and case management while troubleshooting issues and maintaining product knowledge.
Top Skills: CSSFreshdeskHTMLJIRAJqueryMicrosoft Azure CloudMS OfficeNode.jsPHPWindows Server OsZendesk
Reposted 16 Days AgoSaved
In-Office or Remote
London, UK
Senior level
Senior level
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
The Senior Technical Support Engineer will provide expert support for Circle's API products, resolve technical issues, manage escalations, improve support processes, and contribute to the team’s goals for customer experience and operational excellence.
Top Skills: AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonSalesforceSoliditySQL
Reposted 11 Days AgoSaved
Hybrid
London, UK
Mid level
Mid level
eCommerce • Automation
As a Technical Support Engineer, you'll resolve complex customer issues across frontend and backend systems while collaborating with Engineering and Product teams. Responsibilities include debugging, guiding customer implementations, maintaining documentation, and advocating for customer needs.
Top Skills: GraphQLHTMLJavaScriptJSONNetworking FundamentalsRest ApisSQLWebhooks
Reposted 11 Days AgoSaved
In-Office or Remote
London, UK
Senior level
Senior level
Software
Lead and develop US technical support while co-owning Philippines operations to deliver 24/5 support. Manage escalations, partner with Engineering/Product, standardize triage workflows, improve SLAs, leverage observability/tools, and advocate for customers across enterprise integrations and ERP/SSO systems.
Top Skills: AWSAzureAzure AdCsvDatadogGCPGraphQLJavaScriptJSONMicroservice ArchitecturesNetSuiteOauthOktaOraclePythonRestRubySAPScimSQLSsoWebhooksXML
Reposted 11 Days AgoSaved
In-Office
London, UK
Entry level
Entry level
Logistics
Provide first and second level technical support for IT devices, maintain documentation, and support global plants with reliable operations.
Top Skills: Desktop HardwareLanNetwork SystemsOperating SystemsProtocolsServersSoftwareWan
Reposted 11 Days AgoSaved
Hybrid
London, UK
Junior
Junior
Artificial Intelligence
The Technical Support Associate provides first-line support to enterprise customers, resolving platform issues while documenting solutions and escalating complex cases. This role emphasizes communication and collaboration with team members, requiring strong analytical skills and a proactive attitude towards learning.
Top Skills: APIsBrowser TroubleshootingDeveloper ToolsIntercomJIRALog AnalysisMonitoring PlatformsSaas PlatformsSalesforceTicketing Systems
14 Days AgoSaved
In-Office or Remote
London, UK
Entry level
Entry level
Big Data • Information Technology • Software • Database
As a Technical Support Engineer, you'll provide first line support to users, troubleshoot issues, guide product usage, and enhance documentation.
Top Skills: Ci/Cd PipelinesCloud EnvironmentsDockerGrafanaLinux/Unix SystemsPrometheusSQL
14 Days AgoSaved
In-Office
London, UK
Expert/Leader
Expert/Leader
Information Technology • Consulting
The Gas Support Officer provides technical information and gas safety advice while ensuring compliance with industry standards and promoting the Gas Safe Register.
Top Skills: Computer Based SystemsGas Safety Standards
Reposted 5 Days AgoSaved
Remote
London, UK
Senior level
Senior level
Cloud • Software
As a Technical Support Engineer, you will troubleshoot and resolve complex software issues, provide customer support, and collaborate with engineering teams while working with Redis Enterprise software in cloud or on-premise environments.
Top Skills: Cloud TechnologiesKubernetesLinuxNosql DatabasesRedisUnix
Reposted 17 Days AgoSaved
In-Office
London, UK
Entry level
Entry level
Artificial Intelligence • Machine Learning • Software
Join Luminance as a Technical Support Engineer, managing customer queries and building relationships. You'll ensure customer satisfaction and assist with product queries.
Top Skills: Ediscovery
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