Top Tech Support Jobs in London

As a Technical Support Engineer intern, you will troubleshoot network, hardware, and software issues for enterprise customers, provide design and integration assistance, communicate technical matters, and collaborate with engineering teams to test products while contributing to the Knowledge Base.

The Technical Support Specialist maintains computer systems and IT equipment, ensuring operational readiness. Responsibilities include software installation, troubleshooting in Linux and Windows environments, and managing end-user expectations. Strong communication and organizational skills are essential.

As a Technical Support Engineer, you will provide customer support for ServiceNow's platform, troubleshoot technical issues, manage customer expectations, and contribute to internal process improvements. This role requires expertise in cloud technologies, scripting, and relational databases, with opportunities to mentor team members and create knowledge base materials.

As the Director of Technical Support, you will manage support KPIs, improve customer experience, drive case management success, and oversee operational processes while leading a team. Your role includes addressing escalations, providing updates to leadership, and managing outages. You will embody a customer-focused culture and participate in an on-call rotation as needed.

As a Technical Support Engineer at monday.com, you will troubleshoot and resolve complex client inquiries, investigate root causes of issues, and work closely with engineering teams, all while ensuring an exceptional customer experience. You will help build systems and processes for managing tasks effectively and produce reports to monitor platform quality.

The Technical Support Engineer will troubleshoot the Verkada platform, addressing network, hardware, software, and electrical issues while providing installation and configuration expertise to enterprise clients. Responsibilities include customer communication, issue resolution, product testing, and knowledge base article writing.

The Senior Technical Support Engineer - Performance handles complex performance-related issues in the ServiceNow Technical Support team. Responsibilities include troubleshooting technical problems, mentoring juniors, and working closely with high-value clients, requiring strong interpersonal and technical skills. Ideal candidates will have extensive experience with databases and programming languages, along with the ability to work outside regular hours.

The Senior Technical Support Engineer I will manage customer requests and support operations for Flywire's products. Responsibilities include handling complex queries, leading incident management, and collaborating with internal teams to improve service quality. They will provide technical assistance and implement enhancements and bug fixes in coordination with engineering teams.