Top Tech Support Jobs in London
Looking for a Technical Support Specialist to maintain computer systems and IT equipment, communicate effectively, troubleshoot software, and manage end user expectations at ILM.
As a Technical Support Engineer at Verkada, you will troubleshoot network, hardware, and software issues, provide design and integration expertise to enterprise customers, communicate technical matters to customers, collaborate with Engineering and Product teams, and contribute to the Knowledge Base.
Lead Technical Support Engineer role at Verkada's London office, responsible for troubleshooting the entire Verkada platform, providing expertise to enterprise customers, communicating technical matters, owning and resolving customer issues, testing new products, writing technical articles, and mentoring team members.
As a Technical Support Manager at Cloudflare overseeing one of our Premium Support specialist skills teams, you will be expected to provide best-in-class support to customers and partners specializing in Zero Trust solutions. Responsibilities include coaching and developing a team of support engineers, achieving operational performance KPI's, sourcing and hiring technical talent, collaborating across departments, and more.
As a Technical Support Engineer at monday.com, you will manage complex end user support cases, work closely with enterprise customers, and collaborate with internal teams to resolve issues. The role requires expertise in REST APIs, GraphQL API, and technical support experience. This hybrid position is based in London.
Technical Support Engineer role at Verkada in London, supporting enterprise customers with troubleshooting, design, installation, and configuration of cloud-managed building security products. Collaborate with teams, write technical knowledge base articles, and stay updated on industry technologies. Requires Bachelor's or Master's degree in related technical discipline and 1+ years of professional experience in technical support engineering or IT role.
As a Technical Support Specialist, you will be responsible for providing expert-level technical support to customers, conducting client meetings, facilitating API and SDK integration, testing product functionality, and analyzing customer data. The role requires a Bachelor's Degree in a technical discipline and a minimum of 5-6 years of experience in technical support roles.
Technical Support Engineer role at Genetec, responsible for understanding service contract levels, resolving technical issues, representing the company image, performing on-site services, writing technical documents, and escalating customer issues.
Featured Jobs
Seeking an experienced Technical Support Engineer to provide support for the Linea blockchain, troubleshoot complex issues, and work closely with Customer Success and Engineering teams. Responsibilities include responding to technical customer requests, providing feedback to the product team, and maintaining support documentation. Qualifications include 2+ years of technical customer support experience, blockchain application support, and proficiency in L2 solutions, Ethereum, and zkRollup technologies.
Seeking a Technical Support Consultant to provide exceptional customer support and technical guidance for European customers in fashion and consumer goods technology. Responsibilities include resolving customer queries, collaborating with internal teams, managing customer accounts, and analyzing complex problems. Fluency in German and English, Bachelor's or Master's degree in relevant field, and 2 years of experience required.
.png){kind=logo}
The Technical Support Engineer I at Pax8 provides technical support to partners in various communication channels, focusing on products related to Productivity, Infrastructure, Continuity, and Security. Responsibilities include resolving technical cases, developing product knowledge documentation, and collaborating with vendors for issue resolution. Ideal candidates have 2 years of technical support experience, strong communication skills, and proficiency in MS Outlook and MS Teams.
As a Technical Support Specialist at Duetto, you will be responsible for managing support cases, triaging the queue, self-assignment of cases, case management, escalations, and contributing to team metrics. Ideal candidates will have a University degree, 2+ years of experience in Hospitality or Hospitality Technology, a client-centered approach, and strong problem-solving skills. Familiarity with XML and the ability to articulate solutions in written English are essential for success in this role.
The Technical Support Specialist I provides the first level of contact support to MINDBODY customers through various channels such as phone, email, and chat. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing quality service to meet customer expectations.
The Technical Support Engineer I at Pax8 provides technical support and escalation assistance to partners on various products and technologies. Responsibilities include managing cases, resolving technical issues, collaborating with vendors, and maintaining product knowledge. Ideal candidates have strong communication skills, analytical abilities, and experience in the technical support field.
_1.png)
The Technical Support Engineer at BeyondTrust is responsible for supporting customers in deploying, configuring, and resolving incidents with their products. This role involves communicating with customers, troubleshooting issues, documenting interactions, and collaborating with team members for effective solutions. Preferred qualifications include a Bachelor's degree in a related technical field, knowledge of various technical areas, strong dedication to customer care, and excellent communication skills.
As a Technical Support Engineer at Redis, you will diagnose and resolve complex technical issues for enterprise customers. You will collaborate with different teams, provide technical expertise, and ensure customer satisfaction. Ideal candidates have a strong technical background, communication skills, and experience in enterprise software and networking.
The Technical Support Specialist provides first level contact support to customers by utilizing multiple methods of contact, primarily over the phone. Responsibilities include resolving customer inquiries, troubleshooting technical product-related issues, escalating complex issues, and providing education to customers on product features.
Seeking a Senior Technical Support Engineer I to work directly with customers and various teams on daily support and operations tasks for Flywire WPM, SFS, and eStore products in the UK. Responsible for managing tickets, incident management, and improving quality of customer requests.
As a Senior Technical Support Advisor at Domo, you will provide white-glove service to customers, solve technical issues, and translate business requirements into technical solutions. You will advocate for strategic customers, maintain technical expertise, and ensure exceptional customer interactions.
The Tech Support Engineer I - Infrastructure is responsible for providing technical support and escalation assistance on Microsoft Azure services and other supported vendors to our partners through various communication channels.
Technical Support Specialist at Campaign Monitor responsible for providing timely and personable customer support, troubleshooting technical issues, and enhancing user experiences through insights. Requires strong written and verbal communication skills and the ability to work well independently.
Investigates incidents, prioritizes and updates incidents, communicates effectively with clients, maintains knowledge of supported software, troubleshoots system issues, develops strong relationships with departments, follows best practices and procedures, participates in team shifts
Technical Support Specialist role at Marigold Relationship Marketing, focusing on customer-facing support for a SaaS platform. Responsibilities include answering customer queries, troubleshooting technical issues, welcoming new customers, and providing best practice advice. Preferred qualifications include 1-year customer service experience and technical savvy.
Frontline Technical Support Engineer role at Edenred involving solving technical issues, providing client support, and ensuring system optimization. Requires skills in SQL, Unix, and Java along with client relationship management experience.
Technical Support Engineer responsible for providing technical support to customers, building loyalty, creating a customer knowledgebase, providing ad-hoc training, and setting the stage for future Technical Support Engineers. Requires 3+ years of Technical Support experience, proficiency in Python, and familiarity with cybersecurity, MLOps, and Data Science tools.
Top London Companies Hiring Tech Support Roles
See All
.jpg)
.png){kind=logo}
.jpeg)
All Filters
No Results
No Results
