Top Tech Support Jobs in London

The Technical Support Analyst provides research, analysis, support, and assistance to customers, focusing on various technology platforms in retail and hospitality.

As a Technical Support Engineer, you will diagnose technical issues, assist support agents, communicate with customers, and enhance documentation.

As a Technical Support Specialist at RELEX, you will manage and resolve customer support tickets, learn new technologies, automate alerts, document issues, and collaborate with teams through various communication channels. Your role will involve solving diverse technical problems while providing excellent customer service.

As a Technical Support Voice Specialist at Cognigy, you will provide technical support primarily focused on voice-related issues. Your responsibilities include troubleshooting technical problems, collaborating with cross-functional teams, and continuously improving voice systems to enhance user experience and satisfaction.

As a Technical Support Manager, you will lead a Tier 2 technical support team, troubleshooting complex technical issues related to SaaS platforms, APIs, and other tools. You'll manage incident responses, foster collaboration with engineering teams, analyze support metrics, and continuously improve customer experiences while developing team skills and documentation.

As a Technical Support Engineer, you will provide first-line IT support, troubleshoot technical issues for clients, manage ticketing systems for reporting issues, and ensure high levels of customer service. The role involves following up on client issues and assisting in system maintenance and updates.

The Technical Support Engineer will troubleshoot and resolve technical issues for customers using Salesforce and Sitetracker, ensuring minimal disruption and high customer satisfaction through effective communication and root cause analysis.

As a Technical Support Engineer, you'll be the first point of contact for clients facing IT issues. You will troubleshoot and resolve basic issues, escalate complex problems, and ensure high customer satisfaction by providing excellent support via phone, email, and a ticketing system. You'll also contribute to knowledge bases and participate in continuous learning.

The Senior IT Support Specialist provides first-line technical support by diagnosing, troubleshooting, and resolving IT issues while ensuring strong user relationships and documenting processes.

The Support Engineer will troubleshoot technical customer issues, collaborate with internal teams, improve documentation, and enhance customer experience using Akeneo's products.

The Consultant, Telecommunications is responsible for designing, implementing, and supporting telecommunications networks across multiple platforms. This role includes providing technical support to the network estate, enhancing network environments, managing telephony systems, and collaborating with various teams and vendors. Candidates will analyze system performance and lead network upgrades, while also ensuring documentation is maintained appropriately.

The Technical Support Tier II role provides customer support for integrating 1Password, resolving technical issues, and collaborating with internal teams to enhance service delivery.

The Technical Support Engineer provides frontline technical support to customers using Magnet products through various communication channels, ensuring exceptional service and timely issue resolution while collaborating with teams.

The Technical Support Analyst is responsible for investigating and resolving client incidents, maintaining software knowledge, and communicating effectively with clients. They assist with service restoration and capacity planning, adhering to best practices in incident management.

The Senior Support Engineer at GitLab will engage with customers to troubleshoot issues, collaborate with internal teams to enhance product features, and draft documentation based on user interactions. This role involves technical support of GitLab implementations, responding to support tickets, and contributing to system enhancements through coding and testing.

Lead and manage technical support operations, improving systems and workflows across teams. Responsible for project execution and mentorship in a dynamic SaaS environment.

The role involves providing technical and functional client support for Interactive Brokers' trading platforms via phone, chat, and tickets. The candidate will troubleshoot issues related to desktop and mobile applications and manage problem resolution for technical challenges faced by clients. A strong emphasis is placed on effective communication and a methodical approach to problem-solving.