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Top Tech Support Jobs in London

Reposted YesterdaySaved
Remote or Hybrid
London, UK
Junior
Junior
Productivity • Sales • Software
As a Technical Support Engineer, you'll troubleshoot complex support cases, work with enterprise customers, and collaborate closely with engineering teams. Your role includes investigating issues, providing solutions, and building internal knowledge resources to enhance support effectiveness.
Top Skills: Chrome Dev ToolsGraphql ApiMonday.ComOauthRest ApisSAMLScim
3 Days AgoSaved
In-Office
London, UK
Senior level
Senior level
Fintech • Information Technology • Financial Services
The Service Desk Manager leads the Global Service Desk operations, ensuring high-quality client support, managing performance metrics, and enhancing user experience through data analysis and automation.
Top Skills: ExcelMicrosoft 365Power BIServicenow
Reposted 5 Days AgoSaved
In-Office
London, UK
Internship
Internship
Cloud • Hardware • Security • Software
As an Industrial Placement in Technical Support Engineering, you'll troubleshoot complex tech issues, assist customers with system design, and collaborate with teams on projects.
Top Skills: LinuxPython
Reposted 7 Days AgoSaved
Hybrid
London, UK
Junior
Junior
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Senior Technical Support Specialist role involves resolving customer issues through troubleshooting MSI video products, managing cases, and ensuring excellent customer service.
Top Skills: CRMFirewallsIgmpIp NetworkingOnvif ProfileRoutersRtpTcp/IpUdpVideo Management SystemVideo Streaming ServicesWireless Technologies
Reposted 13 Days AgoSaved
In-Office
London, UK
Junior
Junior
Cloud • Hardware • Security • Software
As a Technical Support Engineer, you will troubleshoot and resolve issues for enterprise customers, advise on product integration, and collaborate with technical teams.
Top Skills: APIsLinuxPython
13 Days AgoSaved
Remote or Hybrid
London, UK
Junior
Junior
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
As a Technical Support Engineer, you will resolve customer issues, provide technical expertise, manage escalations, and document solutions, while ensuring customer satisfaction in a fast-paced environment.
Top Skills: Api TechnologiesCrowdstrike Falcon PlatformEdr Event LogsIbm QradarLinuxPostmanQuery LanguagesRegexRestSentinelSiem SolutionsSplunkSwaggerWindows
Reposted 4 Days AgoSaved
Hybrid
London, UK
Mid level
Mid level
Cloud • Information Technology • Security • Software • Cybersecurity
As a Technical Support Engineer, you'll support developers using Cloudflare's products, troubleshoot issues, guide best practices, and collaborate with teams to enhance customer experiences.
Top Skills: AWSAzureCloudflareGCPJavaScriptNode.jsReactVue
Reposted An Hour AgoSaved
In-Office
London, UK
Senior level
Senior level
Fintech • Financial Services
The Technical Support Specialist provides technical support for hardware, software, and networks, ensuring excellent user experience and documentation of incidents. Responsibilities include troubleshooting, training users, and collaborating with teams to improve service.
Top Skills: Cisco Video ConferencingItilMfaMS OfficeSdwanTcp/IpVpnsWindows 10Windows 11
Reposted YesterdaySaved
In-Office
London, UK
Junior
Junior
Healthtech • Software
The Customer Support Operations Specialist ensures fast, effective customer support and communication, handles inquiries, and collaborates with product teams to resolve issues.
Top Skills: IntercomLinearNotionRetoolZapier
Reposted 7 Days AgoSaved
In-Office
London, UK
Junior
Junior
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
The role involves supporting customers in order processing, providing technical assistance, and collaborating with teams to resolve issues. It requires strong communication skills and some technical knowledge of satellite imagery.
Top Skills: Esri ArcmapEsri ArcproGisMS OfficeOutlookQgisSaaSTeams
Reposted 2 Days AgoSaved
In-Office or Remote
London, UK
Senior level
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
The Advanced Technical Support Engineer aids customers in utilizing Ciena's Blue Planet Orchestrator, resolving issues, and providing support across various technical domains while ensuring satisfaction and driving product improvements.
Top Skills: AWSAzureBpmnCi/CdDockerElasticsearchGCPGitGrafanaHaproxyIcmpJavaJenkinsJIRAKafkaKibanaKubernetesLinuxLogstashMySQLNagiosNeo4JOpen-ApiOpenshiftPostgresPythonRestful ApisSalesforceShell ScriptingSnmpSshSvnSwagger ApiSyslogTm ForumsTosca
Reposted 3 Days AgoSaved
In-Office
London, UK
Junior
Junior
Information Technology • Insurance • Software
As a Junior Technical Support Engineer, you will resolve Jira tickets, troubleshoot product issues, support critical changes, and identify workflow improvements while collaborating with teams to enhance customer support and product decisions.
Top Skills: Application ArchitectureCloud-Based SystemsJira Service DeskScripting
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Reposted 3 Days AgoSaved
In-Office
London, UK
Mid level
Mid level
Energy
The Regional L2 Lead UK ensures strategic customers gain maximum value from products, manages support priorities, and enhances customer satisfaction and retention through effective communication and problem-solving.
Reposted 3 Days AgoSaved
Easy Apply
In-Office
London, UK
Easy Apply
Junior
Junior
Artificial Intelligence
As a Junior Technical Support Specialist, provide first-line technical support, resolve customer issues, document solutions, and collaborate with senior team members in a SaaS environment.
Top Skills: DatadogIntercomJIRASaaSSalesforce
Reposted 4 Days AgoSaved
In-Office
London, UK
Junior
Junior
Information Technology • Financial Services
Provide on-site technical support for options trading operations, manage system performance, troubleshoot issues, and maintain client relationships.
Top Skills: AzureEndpoint ManagementMicrosoft 365
Reposted 5 Days AgoSaved
In-Office or Remote
London, UK
Mid level
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Blue Planet products, resolving technical issues, developing automation, and collaborating with teams for product improvement.
Top Skills: AWSAzureBitbucketClickhouseDockerGCPGitGrafanaIcmpJavaJIRAJmapJstackKafkaKibanaKubernetesLinuxNagiosNeo4JNetconfOpenshiftPostgresPrometheusPythonRest ApisSalesforceShellSnmpSQLSshSvnSyslogTcpdumpTelemetryTl1XML
6 Days AgoSaved
In-Office
London, UK
Junior
Junior
Software
Support customers via a service desk, manage tickets, troubleshoot software issues, interact with teams, document solutions, and learn new technologies.
Top Skills: AWSAzureCitrixFresh DeskJIRAPower BIPowershellSalesforceServicenowSQL
2 Days AgoSaved
Easy Apply
Remote
London, UK
Easy Apply
Senior level
Senior level
Cloud • Software
As a Technical Support Engineer, you'll troubleshoot complex technical issues, collaborate with teams, and provide solutions for customers using Redis software.
Top Skills: Cloud-Based EnvironmentsKubernetesLinux/UnixNosql DatabasesRedisTcp/Ip
2 Days AgoSaved
Easy Apply
Remote
London, UK
Easy Apply
Senior level
Senior level
Information Technology • Software
The Technical Support Engineer will diagnose and resolve complex technical issues for customers, collaborate with teams, provide solutions, and manage critical customer communications.
Top Skills: Cloud-Based EnvironmentsKubernetesLinuxNosql DatabasesRedisTcp/IpUnix
2 Days AgoSaved
Remote
London, UK
Junior
Junior
Information Technology • Cybersecurity
Assist customers with telecoms and IT support through calls, emails, and chat. Troubleshoot issues, escalate when necessary, and ensure customer satisfaction during out-of-hours shifts.
Top Skills: Itil MethodologyRemote Desktop ToolsTechnical SupportTicket Management Systems
Reposted 11 Days AgoSaved
In-Office
London, UK
Entry level
Entry level
Information Technology
Provide technical support for equities and derivatives customers, manage incidents, investigate software issues, and ensure good client communication.
Top Skills: C++TclUnix Scripting
Reposted 17 Days AgoSaved
Easy Apply
In-Office
London, UK
Easy Apply
Mid level
Mid level
Artificial Intelligence • Food • Information Technology • Software • Business Intelligence • Hospitality • Automation
As a Customer Support Specialist, you will help customers with the Crunchtime platform, troubleshoot issues, analyze data discrepancies, and optimize SQL. You will work closely with development teams and aid in ticket resolution while ensuring customer satisfaction.
Top Skills: JavaJavaScriptJSONPythonRest ApisSQLXML
Reposted 3 Days AgoSaved
Easy Apply
Remote
London, UK
Easy Apply
Junior
Junior
Artificial Intelligence • Enterprise Web • Machine Learning • Marketing Tech • Natural Language Processing
Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.
Top Skills: APIsCurlJIRAPostmanSalesforceZendesk
Reposted 3 Days AgoSaved
Remote
London, UK
Junior
Junior
Artificial Intelligence • Blockchain • Internet of Things • Machine Learning • Software
As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.
Top Skills: APIsAuthenticationAWSAzureCSSGCPGraphQLGrpcJavaScriptOauthPostmanRestSAML
13 Days AgoSaved
Easy Apply
In-Office
London, UK
Easy Apply
Mid level
Mid level
Software
The Payments Technical Support Specialist will handle complex customer issues, support teams with resources on payments, and contribute to the payments strategy while ensuring customer satisfaction.
Top Skills: Data AnalyticsExcelPayment SolutionsSaaS
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