Top Operations Manager Jobs in London

Own end-to-end operational delivery for UK client portfolios, manage senior client relationships, lead onboarding/offboarding, improve processes and tooling, drive SLA performance, run cross-functional projects, and upskill colleagues to improve operational efficiency and client satisfaction.

Supports operational excellence across CAA Brand Consulting’s international business by improving processes, coordinating operational projects, managing resource planning and utilization, supporting budgeting and financial reporting, facilitating cross-office collaboration, tracking training, and assisting with market expansion, governance, office culture, and business readiness initiatives.

Partner with Securities Services Operations leaders to deliver strategic planning, management reporting, and cross-business initiatives. Analyze complex data, maintain objectives and key results, prepare executive-level presentations and townhall communications, support AI and transformation projects, and identify process improvements to strengthen controls and transparency.

Owns finance, treasury, billing, tax coordination, commercial operations, contract workflows, legal coordination, equity administration, governance, payroll oversight, and people operations across UK and US entities. The role manages external advisers, maintains financial models and records, supports customer renewals and contracting, coordinates hiring and onboarding, and provides operational support to the CEO and leadership team.

Manage CRM and revenue operations transformation projects following acquisitions. Build roadmaps, track milestones and KPIs, maintain Asana documentation, and report progress to leadership. Develop sales enablement materials and deliver training across regions and time zones. Partner with Sales and Marketing stakeholders to design processes, drive adoption, manage change, optimize CRM configurations, and improve lead management, forecasting, and revenue outcomes.

Manage end-to-end campaign trafficking, creative and targeting QA, delivery monitoring, yield optimization, inventory forecasting, and performance reporting across retailer media networks. Build analytics tracking fill rates, CPMs, revenue pacing, and monetization KPIs. Serve as an operational contact for retailers and supplier advertisers, support platform onboarding, resolve delivery issues, and develop scalable documentation and enablement resources.

The Senior CRM Operations Manager will own and evolve CRM operations, build governance frameworks, support stakeholders, and drive campaign execution through data insights and collaboration across teams.

Manage fiduciary financial processes including client invoicing and cash management, lead process improvement and automation initiatives, present financial KPIs, manage a team, and coordinate cross-functional stakeholders to deliver operational efficiencies and strategic projects.

Lead strategy and operations for Trainline's New Verticals (Hotels and Car Hire). Translate strategy into roadmaps, run end-to-end programmes, manage risks and dependencies, build governance and leadership reporting, and coordinate cross-functional stakeholders to deliver multi-party product launches and feature rollouts.

Lead GTM operations strategy and run day-to-day revenue systems. Own GTM tech stack, lead lifecycle, attribution, integrations, reporting, and vendor evaluation. Build workflows and dashboards, administer HubSpot and connected tools, drive adoption across marketing, sales, and customer success, and translate business needs into scalable processes and governance.

Lead end-to-end strategy and operational initiatives to improve the patient journey, drive growth, implement scalable processes, build financial models and performance tracking, and collaborate cross-functionally to deliver operational excellence.

Manages ShotLink technical operations, including camera build oversight, technology integration, field testing, troubleshooting, vendor relationships, equipment replacement, server and connectivity support, technical documentation, reporting, asset tracking, and tournament logistics. Requires extensive travel and coordination with vendors, Information Systems, operations teams, and tournament staff.

Own end-to-end talent acquisition across GTM and Operations in Germany, the UK, and other European locations. Partner with senior leaders on workforce planning, role design, sourcing, interviewing, closing, and hiring quality. Build pipelines through direct sourcing, referrals, networks, events, and agencies; manage recruiting forecasts and improve hiring processes, candidate experience, employer branding, and AI-enabled workflows.

Manage and maintain the Quality Management System and ensure regulatory compliance across raw materials, manufacturing, packaging, warehouse and outsourced activities. Lead investigations, CAPA, change control, audits, supplier qualification, and risk assessments. Coach and develop the Quality team, support product release/disposition, and drive continuous improvement of quality systems to meet EU/UK, cosmetic and food supplement regulatory requirements.

Own the marketing operations function across HubSpot automation, Salesforce integration, lead scoring, nurture, attribution, analytics, and funnel performance. Manage demand-generation agencies, campaign strategy, reporting, pipeline targets, budget tracking, and vendor relationships. Diagnose funnel and data-quality issues, improve conversion rates, and provide leadership with channel ROI and MQL-to-SQL insights. The role requires strategic judgment, hands-on systems expertise, and management of multiple concurrent workstreams.

Founding-market hire for London to generate new B2B catering business: prospect, pitch, close deals, manage client relationships and upsells, onboard and manage catering partners, ensure operational delivery, document workflows, and shape UK growth strategy.

Implement and run operational systems for Customer and Bookings teams: build tracking, dashboards and reporting; optimise processes to improve efficiency, productivity and KPIs; partner with frontline and leadership to drive commercial and customer-experience outcomes.

Manage cross-functional projects between trading, risk, and tech teams; build and maintain real-time trading and risk dashboards; improve reporting and processes; define KPIs and deliver data-driven updates to senior management.

Lead regional workplace operations across EMEA and MENA: run on-site facilities and life-safety, manage vendors, deliver capital build-outs, track leases and obligations, handle escalations, partner with cross-functional stakeholders, and own regional operating and capital budgets and space planning.

Own Airspeed’s finance engine, forecasting, cash and runway planning, monthly close, SaaS metrics, board reporting, billing, payroll coordination, procurement, and vendor oversight. Build scalable company operating systems and cadence while automating workflows with AI, APIs, and lightweight code. Improve data quality, controls, reporting, cross-functional processes, and decision follow-through while partnering closely with the CEO, founders, and functional leaders.

Owns high-volume, end-to-end recruitment across Operations, including Complaints, Fraud, Financial Crime, and Customer Operations. The role manages a small team of Talent Partners while recruiting individually, partnering with leaders, using data and AI to improve hiring processes, developing sourcing strategies, forecasting pipeline needs, and optimizing candidate conversion in a fast-paced scale-up environment.

Manage corporate marketing operations, processes, workflows, resourcing, campaign reporting, MarTech systems, CRM integration, digital platforms, SEO/SEM, paid advertising, podcast and event operations. Coordinate cross-functional teams, optimize marketing performance, translate analytics into recommendations, support lead management, and improve team productivity through technology and AI-enabled tools.

Own company-wide strategic planning, OKRs, growth strategy, financial modeling, and complex cross-functional initiatives. Advise C-suite leaders, align product, engineering, and commercial teams, evaluate strategic investments, and drive measurable outcomes. Champion AI adoption, automation, and scalable operating processes to improve organizational efficiency and reduce friction.

Lead regional commissioning and technical operations for mission-critical data centres. Provide technical authority, ensure safe and consistent delivery across projects, manage schedules, risks, and quality, engage clients and stakeholders, drive continuous improvement, and promote health, safety, and compliance.

Lead day-to-day warehouse and logistics operations for an automotive customer, ensuring quality, on-time delivery, safety, and cost performance. Drive process governance, Lean continuous improvement, workforce leadership, performance reporting, customer issue resolution, and transformation projects to achieve operational and environmental objectives.