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Lead embedding of data-driven, AI-enabled risk management across Clearing & Securities Services. Partner with product, tech, and business teams to deliver predictive risk insights, optimize controls and testing, manage incident root-cause analysis, oversee issue remediation, produce analytics-based risk reporting for senior leadership, and drive governance, training and digital enablement to strengthen risk culture and automation.

The role requires a Business Analyst to drive interface and IAM strategy for the ITP Platform Services group, improving messaging capabilities and collaborating with product management and tech teams to deliver effective solutions.

Lead project management activities for complex initiatives, ensuring timely delivery and collaboration with cross-functional teams, while managing risks and change adoption.

Manage day-to-day website operations and coordinate cross-functional updates. Design and support AI-powered agents, run A/B tests and personalization experiments, analyze web and channel performance, build dashboards, support audience segmentation, and translate insights into recommendations for marketing, UX, and technology teams.

Lead complex business analysis across cross-functional, client-impacting initiatives; own requirements analysis, data validation and client tracking; conduct operational impact assessments, design end-to-end processes, define UAT approach, influence senior stakeholders, line-manage and develop BA capability and standards.

Lead business analysis for operational readiness and client-impacting technical change initiatives. Plan and manage analysis, coordinate data acquisition/validation, develop client tracking, gather/translate requirements, document processes, run UAT, maintain JIRA, escalate risks, and improve BA practices to support successful delivery.

Serve as the bridge between Billing/Finance and Technology to analyze, document, and implement ORMB pricing and billing configurations. Own functional design, support file-based interfaces and batch processes, validate billing flows and reconciliations, execute testing/regression/UAT, and coordinate release readiness and issue resolution.

Lead design, develop, test, deploy, and support enterprise Appian workflow and case-management applications. Build integrations (REST/SOAP), enforce engineering best practices, support CI/CD and production deployments, tune performance, collaborate with stakeholders, and incorporate risk controls.

In this role, the Embedded Risk Associate Director will oversee risk management strategies, incident management, and control adherence, ensuring effective remediation of risk issues within the organization.

The Executive Director will manage client relationships, oversee consulting projects, drive business growth, and develop consulting services while mentoring teams and fostering inclusion.