Top Tech Jobs & Startup Jobs in London

Own strategic enterprise customer relationships across the Atlassian platform, serving as a trusted advisor to executives and global teams. Develop success plans, conduct QBRs, drive adoption and value realization, manage complex implementations, identify churn risks, and execute expansion strategies. Collaborate with sales, product, support, and marketing while representing the customer internally. The role requires experience managing strategic SaaS accounts, Jira and Confluence use cases, success planning, CRM tools, Salesforce, and BI platforms.

Partner with strategic UK and Ireland public sector customers to maximize Atlassian investments. Lead cloud migrations, digital transformation, adoption, customer success planning, executive reviews, and value realization. Build trusted relationships with government, NHS, higher education, and national-body leaders while navigating public procurement, governance, and security requirements. Collaborate with sales, engineering, product, migration specialists, and solution partners to deliver long-term customer outcomes without carrying a direct sales quota.

Conduct outbound prospecting and qualify leads in the DACH strategic market through cold calls, personalized emails, and research. Build pipeline, convert meetings, handle objections, communicate product value, and collaborate with sales, marketing, partner, and operations teams. Use Salesforce, Gong, Outreach, LinkedIn Navigator, and AI to improve prospecting effectiveness. The role requires fluent English and German, strong communication skills, accountability, adaptability, and 1–2 years of SDR or inside sales experience preferred.

Manages enterprise customer relationships for DX, a SaaS platform focused on engineering productivity and developer experience. The role likely supports customer adoption, engagement, retention, and value realization across enterprise accounts in the UK.

The Account Executive will grow Atlassian’s mid-market customer base across Africa and Israel by expanding existing accounts, increasing cross-sell and upsell opportunities, and driving customer success. Responsibilities include developing territory and account plans, partnering with channel sales teams, serving as the primary contact for designated accounts, and coordinating internal account teams to execute transformational enterprise software deals.

Drive expansion across existing mid-market Atlassian customers in Southern Europe. The Account Executive will identify growth opportunities, create strategic account and territory plans, expand platform adoption through cross-sell and upsell, develop new buying centers and use cases, coordinate internal and channel teams, and serve as the primary contact for assigned accounts.

Lead EMEA Customer Success Managers across Commercial and Enterprise segments. Drive customer satisfaction, adoption, retention, renewals, and ARR expansion through customer success strategies, health monitoring, risk mitigation, and upsell initiatives. Coach and develop CSMs, manage customer relationships, and collaborate with Sales, Product, and executive leadership to improve customer outcomes and experience.

Leads Atlassian’s Strategic EMEA Solutions Engineering team across the DACH region, managing distributed teams and shaping sales engineering strategy. Responsibilities include team development, technical sales leadership, executive customer engagement, solution design, AI-led demonstrations, strategic planning, pipeline generation, cross-functional product feedback, enablement, and industry thought leadership.

Lead the design, development, deployment, and continuous improvement of AI/ML solutions for enterprise customers. Build integrations using Python or JavaScript, APIs, microservices, and enterprise systems; analyze data; automate workflows; address AI risk, privacy, and compliance; and align technical solutions with business goals. Mentor engineers and communicate effectively with technical and non-technical stakeholders in complex, ambiguous environments.

Drive ITSM and ESM sales growth across Nordic markets by leading complex enterprise and mid-market sales cycles, cloud migrations, expansions, and competitive displacements. Build senior stakeholder relationships, partner with account executives, solution engineers, product and partners, tailor service-management solutions, provide market feedback, and maintain accurate forecasts. The role requires enterprise solution-selling expertise, Nordic market experience, quota achievement, executive communication, MEDDPICC familiarity, and fluency in English plus a Nordic language.