Top Tech Jobs & Startup Jobs in London

The Voice of the Customer Specialist will enhance customer satisfaction by investigating and resolving complaints, conducting root cause analyses to implement process improvements, and collaborating with various internal teams to optimize customer experience. Responsibilities include managing feedback, retaining customers through online channels, and ensuring compliance with organizational policies.

The Senior Control Developer manages the Control Room, ensuring all processes run on schedule and mentoring junior developers. They collaborate with software developers to integrate new processes, conduct health checks with RPA clients, and perform complex code analyses. The role includes creating and distributing monthly metrics, engaging in client assessments, and ensuring compliance with business application standards and PCI security regulations.

The Senior Sales Manager is responsible for generating revenue through strategic sales to both new and existing key accounts. This role involves researching prospects, developing a sales pipeline, preparing sales presentations with financial data, and executing a Strategic Sales Plan. The manager will lead solution design and delivery, ensuring client needs and expectations are met, while also nurturing relationships with major clients and attending events to create new opportunities.