The Client Services Engineer provides technical support to users, troubleshoots issues with systems, and manages ticket queues while recommending IT improvements. Requires addressing Tier 1-Tier 3 issues and maintaining systems effectively.

Lead full sales cycle to find, engage, and close new enterprise clients for an AI-driven managed services platform. Qualify opportunities, collaborate with technical teams to tailor AI/cybersecurity/cloud solutions for financial-services customers, maintain HubSpot forecasts, grow pipeline via referrals and inbound leads, and attend industry events (up to 20% travel).

The Director of Business Development drives strategic initiatives for client acquisition and relationship management in the financial sector, focusing on IT and Managed Services.