Top Tech Jobs & Startup Jobs in London

Develops ITSM and ESM partner ecosystems by providing solution architecture, technical expertise, deal-cycle support, enablement workshops, reference architectures, and thought leadership. Collaborates with channel, sales, marketing, product, and alliance teams to expand Jira Service Management adoption, improve partner practices, support customer solutions, and provide market feedback to product management.

Provides privacy and cybersecurity legal counsel across incident response, eSafety controls, go-to-market activities, customer engagements, regulatory compliance, privacy negotiations, audits, certifications, policies, and standards. Advises global teams on privacy laws and translates complex legal and technical issues for senior stakeholders and customers, particularly across the EMEA region.

The Strategic Solutions Sales Executive develops sales strategies and engages with large strategic accounts, focusing on ITSM and Customer Service solutions. They promote Atlassian's offerings while collaborating with various teams to drive revenue growth.

Act as a practitioner-advisor translating DX research into actionable guidance for senior engineering leaders. Produce written thought leadership, lead executive advisory sessions, represent DX publicly, build industry relationships, and co-author reports and frameworks grounded in real-world engineering leadership experience.

Partner with EMEA sales leadership to improve revenue performance, forecasting, pipeline management, territory and capacity planning, sales processes, reporting, and operational rigor. The role supports planning cycles, QBRs, compensation tracking, change management, and cross-functional initiatives involving systems, analytics, enablement, and automation. Success requires strong SaaS go-to-market knowledge, analytical ability, executive presence, and expertise in Sales or Revenue Operations.

Lead and develop a team of Principal and Senior Principal Customer Success Managers serving complex global enterprise customers. Drive customer retention, growth, health monitoring, executive relationships, success planning, escalations, and measurable business outcomes. Coordinate cross-functional teams across Sales, Product, Support, Services, and Engineering while contributing to organizational planning and talent development. The role focuses on cloud transformation, agile delivery, automation, IT services, and AI adoption.

Drive scaled digital customer success programs that increase product adoption and retention. Align messaging across email, in-app, community, learning, AI, and human channels; use product telemetry and customer data to guide experimentation; optimize content distribution and persona targeting; and build automated pathways between digital experiences and frontline teams. Lead cross-functional initiatives across Product, Marketing, Data Science, and Customer Success using data-backed hypotheses and rigorous execution.

Leads Atlassian’s EMEA Solutions Engineering and Architecture team for DX. Responsibilities include recruiting and mentoring team members, supporting strategic pre-sales opportunities and POCs, overseeing implementations, standardizing technical processes, allocating resources, tracking KPIs, and advocating for customer needs with Product and Engineering. The role requires strong understanding of software engineering organizations, SDLC, DORA metrics, SPACE, APIs, SQL, Git, and executive stakeholder management.

Prospect, qualify, and close enterprise SaaS opportunities across the DACH market. Own the full sales cycle, lead demos and proof-of-concept engagements, develop business cases, maintain accurate forecasts, navigate complex buying processes, and provide customer and market insights to improve product and go-to-market strategy. Help establish DX’s EMEA presence and build cross-functional processes for the strategic sales organization.

Conduct outbound prospecting and qualify business leads for the UKI strategic segment. Convert meetings into sales pipeline through cold calls, personalized emails, research, objection handling, and value-driven messaging. Collaborate with sales, marketing, partner, and operations teams while using Salesforce, Gong, Outreach, LinkedIn Navigator, and AI to improve prospecting efficiency and analysis.