Top Tech Jobs & Startup Jobs in London

Own the backlog and roadmap for Business Banking website area; shape epics and user stories; prioritise work using data and insight; coordinate cross-functional teams (Content, Design, SEO, Insight, Operations); ensure quality, compliance, accessibility and measurable customer and business outcomes.

Provide in-branch, phone and online customer service: handle transactions and queries, guide customers to suitable banking products and digital tools, follow processes to protect customers, and work as part of a busy branch team to deliver excellent service.

Support end-to-end data science projects: clean, analyse and visualise structured data; assist building, deploying and monitoring predictive models; present insights to stakeholders and learn ML best practices.

Lead development and delivery of a portfolio-wide sustainability strategy, translate ESG goals into actionable plans, ensure regulatory compliance (MEES, IFRS, TCFD), manage performance reporting and governance, deliver initiatives across energy, water, waste and carbon reduction, manage significant budgets and supplier relationships, and influence senior stakeholders to drive measurable sustainability improvements.

The Senior Analyst will analyze customer behavior and market trends using SAS, develop data solutions, and present insights to stakeholders to drive business strategy.

Lead marketing communications for change programmes: represent Brand & Marketing in project forums, use data and insight to set objectives and measure success, run test-and-learn activity, create and manage customer communications and assets, ensure brand and governance compliance, and translate performance into actionable insights.

Provide in-branch and remote customer support across phone, video and face-to-face channels. Identify customer needs, explain Nationwide products (cards, loans, insurance, accounts), refer to specialists for complex cases, support vulnerable customers, and act as a branch SME to coach colleagues and deliver excellent service using digital tools.

Provide in-branch, phone and online customer service: handle transactions, answer queries, guide customers to appropriate products and digital tools, follow processes, spot and escalate issues, and support colleagues to deliver excellent customer experiences.

Lead business analysis for finance integration initiatives across the Virgin Money Integration Programme. Elicit and define requirements, model processes, design operating models, identify risks and controls, coach other BAs, engage senior stakeholders, and support end-to-end delivery to ensure compliant, well-governed transitions.

Develop, enhance and maintain Treasury and Finance reporting systems using SAS and ETL tools. Support regulatory reporting, data migration, integration projects, BAU processes, and collaborate across Finance and Treasury in an Agile environment to improve data governance and reporting resilience.