Nationwide Building Society Logo

Nationwide Building Society

Head of Business Credit Portfolio & Strategy

Posted 5 Days Ago
Be an Early Applicant
In-Office or Remote
2 Locations
Expert/Leader
In-Office or Remote
2 Locations
Expert/Leader
Leads Business Credit Risk strategy, risk appetite, lending standards, assurance, and portfolio oversight for business banking. Provides forward-looking analysis of sector, market, macroeconomic, impairment, capital, and stress-testing risks to senior executives and Board governance. Oversees independent credit assurance, regulatory and audit evidence, change initiatives, and multidisciplinary specialist teams while supporting sustainable lending growth and effective risk management.
The summary above was generated by AI

Following the acquisition of Virgin Money, Nationwide is on a bold journey to build a credible, relationship led Business Bank, combining strong customer advocacy, deep sector and local knowledge, sustainable growth and disciplined risk management aligned to the benefits of being a modern mutual.

In support of this ambition, we now have a leadership opportunity at the heart of our Business Credit Risk function, helping to shape how Nationwide manages credit risk across its business lending portfolio.

As Head of Business Credit Portfolio & Strategy (MRT), you’ll lead the development and ongoing evolution of our Business Credit Risk strategy, risk appetite, lending standards, assurance and portfolio oversight. You’ll bring together portfolio, sector, market and economic insight to give senior leaders, Executive and Board governance a clear, forward-looking view of risk and help support sustainable business lending growth. Reporting to the Director of Business Credit, you’ll lead a multidisciplinary team of specialists, providing independent insight and constructive challenge, working closely with Business Credit, Business Banking and colleagues across Finance, Model Risk, Compliance, Internal Audit and Technology.


Responsibilities

What you’ll be doing

•  Lead the development and ongoing refinement of our Business Credit Risk strategy and risk appetite, including the metrics, limits, triggers and escalation frameworks that support effective risk management.
•  Set and own Business Banking credit risk appetite, Business Lending Standards, and sector and cross-portfolio strategies, including development of an industry risk appetite framework that defines clear parameters for risk selection, concentration management and sustainable growth.
•  Provide forward-looking oversight of the business credit portfolio, identifying emerging risks and opportunities through analysis of portfolio performance, sectors, market conditions and the wider macroeconomic environment.
•  Bring together insight across concentrations, impairment, capital, stress testing and planning, translating complex information into clear risk opinions and recommendations for senior governance.
•  Provide high-quality portfolio MI and independent credit risk insight to Executive and Board-level governance, influencing strategic decisions and challenging where appropriate.
•  Lead independent credit assurance across standards, controls, file testing and customer outcomes, coordinating portfolio-level regulatory and audit evidence.
•  Provide strategic credit risk input and challenge to material business, data and technology change.
•  Build strong relationships across lending, underwriting, Business Banking and the wider Risk community, ensuring strategy and standards are understood and effectively embedded.
•  Lead and develop specialist teams across Strategy, Standards, Assurance and Portfolio Insights, building capability and creating a strong, forward-looking credit risk function. 
 

Qualifications

About You

You’ll be an established senior credit risk leader with significant experience in commercial or business banking, and a strong track record across credit strategy, portfolio management, risk appetite, lending standards or assurance.

You’ll bring:

•  Deep understanding of commercial and business banking credit portfolios, including sector risk, concentrations, impairment, capital and stress testing.
•  Strong experience of developing or overseeing credit risk strategy, appetite and policy within a complex regulated environment.
•  The ability to interpret portfolio, sector and economic trends and turn them into clear, forward-looking risk insight and practical recommendations.
•  Experience of presenting complex credit matters to senior executives and governance forums, with the judgement and credibility to provide constructive, independent challenge.
•  A strong understanding of UK regulatory expectations, governance, policy management and the Three Lines of Defence.
•  Strong analytical and commercial judgement, with the ability to balance customer, commercial, conduct and credit risk considerations.
•  Experience leading multidisciplinary specialist teams and developing senior risk capability.
•  The ability to build trusted relationships across Risk, Business Banking, Finance, Compliance, Internal Audit, Model Risk and Technology.

Above all, you’ll combine deep credit expertise with strategic perspective. You’ll be comfortable looking beyond current portfolio performance to understand what could change next, ensuring Nationwide’s approach to business credit remains controlled, evidence-led and positioned to support sustainable growth.

Your rewards
We continually review and evaluate our offering to ensure we have a broad range of market competitive benefits available for our colleagues. When you put a lot in, it’s only fair to expect a lot out. So, when you help us do the right thing for our customers, we want to reward you.

There are all sorts of employee benefits available at Nationwide, including:

•    30 days holiday
•    Access to private medical insurance
•    A highly competitive pension to help you build a strong foundation for retirement
•    Access to an annual performance-related bonus
•    Training and development to help you progress your career
•    A great selection of additional benefits through our salary sacrifice scheme
•    Life assurance to provide peace of mind for you and your loved ones in the event of your death
•    Wellhub – access to a range of free and paid options for health and wellness
•    Up to 2 days of paid volunteering a year

Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.

As a mutual, we’re owned by our members — those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of profit. We put their needs first. Always.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best.
We are purpose driven. Uncompromisingly customer. Unstoppably Nationwide.

What to do next

To apply, simply click the ‘Apply Now’ button. Please ensure you attach your CV and complete a few short application questions.


Nationwide Building Society London, England Office

London, United Kingdom, 0

Similar Jobs

An Hour Ago
Remote or Hybrid
United Kingdom
Entry level
Entry level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Provides empathetic support to customers affected by fraud, identity theft, and data breaches. Conducts incident interviews, reviews and documents case information, assesses needs, coordinates with customers, clients, specialists, creditors, and agencies, explains remediation options, manages expectations, and escalates cases requiring specialist assistance. The role requires fluent Dutch and English, strong organization, accurate recordkeeping, customer service skills, and proficiency with Microsoft Office and case management systems.
Top Skills: Case Management SystemsCustomer Relationship Management PlatformsExcelMS OfficeOutlookWord
An Hour Ago
Remote or Hybrid
United Kingdom
Entry level
Entry level
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Supports customers affected by fraud, identity theft, and data breaches by conducting interviews, assessing incidents, documenting case information, coordinating remediation, communicating with stakeholders, and escalating cases when specialist assistance is needed. The role provides empathetic guidance, manages expectations, prepares correspondence for third parties, and maintains accurate records while working a weekday night shift. Fluency in Dutch and English, customer service experience, strong organization, and Microsoft Office proficiency are required.
Top Skills: Case Management SystemsCustomer Relationship Management (Crm) PlatformsExcelMS OfficeOutlookWord
3 Hours Ago
Remote or Hybrid
UK
Mid level
Mid level
HR Tech • Information Technology • Professional Services • Sales • Software
Leads customer expansion and retention across EMEA by managing Account and Renewal Managers, owning NRR and ARR growth, improving renewals, identifying expansion opportunities, and maintaining forecasting and pipeline rigor. The role develops high-performing teams, drives value-led selling and product bundling, applies MEDDPICC, Clari, Salesforce, and AI-enabled sales tools, and collaborates with Customer Success, Product, and Marketing.
Top Skills: ChatgptClariGong EngageGpt AgentsLinkedin Sales NavigatorMeddpiccNotebookOutreachSaaSSalesforce

What you need to know about the London Tech Scene

London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account