Jobs at Nationwide Building Society

The role involves developing and implementing Customer Risk Assessment models, assessing data quality, and working collaboratively on risk assessment methodologies in financial crime analytics.

As a Customer Representative, you support customers through transactions and queries in person and online, offering banking guidance and assistance in managing their finances.

As the Owned Channels Creative Director, you will lead creative excellence in brand communications across owned channels, ensuring consistency and high standards. You will oversee a team of copywriters, manage brand governance, and work with senior leadership to deliver unified customer narratives.

The Lead Product Manager will shape product strategy for personal loans, enhance customer experiences, and drive commercial results while leading a team and collaborating with senior stakeholders at Nationwide.

The consultant will enhance financial crime defenses by analyzing complex datasets using SAS and SQL, optimizing transaction monitoring controls, and collaborating across departments to support anti-money laundering efforts.

As a Customer Representative, you will support customers through transactions, calls, and digital services, ensuring first-class service. Teamwork is key as you assist customers both in-person and over the phone, adapting your approach to their needs.

Analyze and visualize customer data to identify and address data quality issues, using SQL to create data extracts and reports. Collaborate with stakeholders to enhance data strategy and support incident resolution.

The Content Designer will create and optimize engaging content for Nationwide's digital platforms, ensuring customer understanding of complex financial products through effective SEO strategies and UX best practices. The role involves collaboration with multidisciplinary teams to enhance customer experiences.

The Squad Manager will lead customer communications, ensuring high-quality delivery and managing team performance, while collaborating across departments to optimize customer insights and communication strategies.

The Communications Assistant supports daily communication tasks, coordinates with teams, manages content accuracy, and contributes to continuous improvement in customer communications.

The Communications Specialist will create and deliver high-quality customer communications, collaborating with various stakeholders to ensure effective and compliant messaging that meets customer needs.

The Head of Personalisation Strategy will lead the implementation of personalization initiatives across channels, focusing on customer-centric strategies and improving customer experiences using data and technology.

The E2 Data Governance Tooling Engineer will maintain and optimize Collibra platforms, troubleshoot issues, implement improvements, and ensure data quality standards are met.

Manage Governance and Reporting for Economic Crime function, ensuring regulatory compliance, developing controls, and providing oversight for continuous improvement. Lead governance frameworks, engage stakeholders, and report on risk and performance to senior management.

As a Category Sourcing Manager, you'll lead category strategies to improve supplier relationships, negotiate contracts, and drive innovation while optimizing costs and mitigating risks for the organization.

The Business Development Director will drive new commercial lending opportunities, manage relationships, and oversee deal processes, ensuring risk and compliance. They must possess strong financial acumen and customer-first behavior.

The Procurement Data & Insights Manager will deliver actionable insights using data analytics tools, manage MI outputs, and develop governance frameworks while collaborating with stakeholders.