Top Tech Jobs & Startup Jobs in London

Owns the transformation of Airwallex’s global Finance function by designing its future systems landscape, identifying high-impact use cases, and delivering AI-enabled solutions from prototype through production. The role combines product management and lead engineering responsibilities, including roadmap ownership, technical architecture, stakeholder alignment, reusable building blocks, change management, adoption, and outcome measurement.

Lead a global, multi-year financial crimes compliance transformation across operating models, processes, systems, testing, and controls. Build roadmaps, manage dependencies and risks, govern working groups and executive forums, improve tracking through AI and automation, and coordinate cross-functional leaders. Define success measures, demonstrate progress, and transition completed initiatives into business-as-usual operations.

Own the full sales cycle for SME customers: prospect, pitch, negotiate, close, and manage territory. Drive new client acquisition, forecast via CRM, represent Airwallex at client meetings/events, and set up partnerships for success.

Provide UK and EMEA corporate, regulatory, and commercial legal advice for a fintech business. Support fundraising, M&A, market expansion, licensing, governance, marketing initiatives, and commercial agreements. Partner with cross-functional teams, manage outside counsel, and ensure policies and go-to-market activities comply with applicable legal and regulatory requirements.

Provides technical support for post-integration issues involving payment APIs, e-commerce products, software, hardware, and endpoints. Responsibilities include testing and configuring environments, troubleshooting product behavior, communicating issues to customers and internal teams, creating technical documentation and sample code, and coordinating incident responses. The role includes occasional weekend and holiday on-call coverage.

Leads APAC merchant risk operations for payments, owning team performance, service levels, quality, fraud and chargeback metrics, investigations, monitoring, and escalation workflows. Partners with Legal, Risk, Compliance, Product, and Engineering to implement controls and improve risk tooling. Drives automation and AI adoption, manages senior staff across locations, influences stakeholders, and ensures portfolio risk aligns with enterprise risk appetite.

Lead and coach a team of 10 Account Executives serving SME and mid-market customers in the UK. Own team sales performance, pipeline management, forecasting, deal coaching, outbound motions, CRM discipline, and sales methodology adoption. Support complex opportunities, improve sales execution, develop talent, and collaborate with Marketing, Product, Partnerships, and Revenue Operations to shape go-to-market strategy and drive predictable revenue growth.

Own and grow strategic customer accounts across EMEA by increasing product adoption, driving retention and expansion, and closing upsell opportunities. Serve as a trusted advisor, lead technical and commercial discussions, develop account plans, and translate customer needs into multi-product solutions. Achieve revenue targets, build QBRs, collaborate with Sales, Marketing, and Operations leadership, and coach junior account managers.

Owns payment scheme economics, including Visa and Mastercard fees, interchange, network rules, cost configuration, reconciliation, controls, analytics, and margin optimization. Partners with Product, Engineering, Finance, Data, Operations, and payment networks to translate complex rules into system logic, improve payment cost visibility, support pricing and product decisions, and resolve scheme-related issues.

Founding Customer Success Manager responsible for building Airwallex’s EMEA CSM function and managing SME and mid-market clients through onboarding, implementation, activation, and ongoing servicing. The role coordinates cross-functional teams, resolves technical and support escalations, monitors usage and service metrics, manages invoicing accuracy, and proactively improves customer outcomes. Candidates need strong relationship-building, communication, operational, technical SaaS, and payments experience, with at least five years in customer success, operations, or enterprise account management.