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Provide complex presales technical support for strategic accounts: review RFx, design configurable datacenter solutions, coordinate with engineering, prepare proposals/tenders, deliver presentations and trainings, manage stakeholder relationships, and represent customer voice to improve Vertiv offerings.

Provides technical leadership for PLC-based control, power, and thermal monitoring architectures. Designs scalable systems, selects frameworks and tools, guides software teams, integrates PLCs, HMIs, gateways, and SCADA with hardware, and establishes validation and compliance practices. Supports sales teams and customers through specification reviews, technical guidance, architecture development, design reviews, and strategic project development.

Provides technical authority for power-system domains, owning reference architectures, design standards, simulation-based validation, complex design reviews, and approved deviations. Coordinates specialists and third parties, supports strategic technical engagements, mentors engineers, and delivers training and certification. Partners with product and factory engineering on technology gaps and roadmaps, while supplying validated rules for configurators and AI-enabled engineering tools. Requires deep expertise across UPS, power distribution, switchgear, energy storage, microgrids, power controls, and applicable engineering standards.

Manages strategic hyperscale and colocation accounts across EMEA as the primary customer contact. Responsibilities include account planning, quarterly business reviews, customer advocacy, renewals and upselling support, service issue resolution, KPI tracking, billing coordination, market analysis, and regional growth initiatives. The role requires regular customer engagement, collaboration across internal teams, after-hours availability, and travel throughout EMEA.

Lead complex electrical infrastructure projects from sales handover through engineering, manufacturing, site delivery, commercial management, client coordination, and close-out. Manage project schedules, BIM coordination, technical submissions, budgets, variations, procurement risks, logistics, documentation, payment applications, and project reporting while coordinating engineering, production, construction, procurement, and site teams.

Manages on-site project delivery and commissioning activities across EMEA. Responsibilities include coordinating installation and commissioning teams, scheduling resources, tracking progress, managing subcontractors and deliveries, reporting risks, supporting quality and safety, attending stakeholder meetings, and driving process improvements. The role requires extensive travel and collaboration with clients, contractors, suppliers, project teams, and regional leaders throughout the commissioning lifecycle.

Design and deliver custom liquid cooling and piping solutions from quote to production. Create rapid concept layouts, refine manufacturable designs, engage suppliers, oversee testing and validation, manage BOMs/PLM documentation, and integrate lessons learned into NPDI standards.

Own product lifecycle for global Busbar offerings: launch and retire products, build business cases, research market needs, define requirements, enable sales with collateral and demos, manage pricing, forecasts and profitability, track post-launch performance, resolve delivery/quality issues, and drive continuous improvement across cross-functional teams.

Lead technical escalation and resolution for Vertiv cooling systems in the UK. Diagnose complex faults, guide field teams, perform root-cause analysis, coordinate with R&D and product teams, maintain customer communication, document solutions, and drive process and product improvements while delivering training and reporting on key metrics.

Lead end-to-end EMEA deployment of Kinaxis Maestro, owning program governance, roadmap, and cross-functional coordination. Standardize demand/supply/inventory/capacity/production/materials planning, ensure master data and ERP integration readiness, drive change management, training, go-live and post-go-live stabilization, and measure KPI-driven business value delivery.