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Advise customers on supply chain solutions, support discovery and blueprinting workshops, and deliver analytical insights. Assist with solution demonstrations, basic configuration and data uploads, and align configuration decisions to operational and financial outcomes. Collaborate with sales, consulting, and product teams to drive adoption, identify expansion opportunities, and maintain knowledge of Blue Yonder solutions and industry trends to ensure long-term customer value.

Serve as primary trusted advisor for strategic CPG accounts, driving relationship health, adoption, retention, renewals and expansion. Build executive trust, develop value-realization plans, coordinate cross-functional teams, manage escalations, forecast revenue, lead commercial discussions, and mentor junior account managers while providing product feedback to influence roadmap.

The role involves managing strategic partnerships, driving business growth, coordinating across teams, and developing go-to-market strategies.

Manage and grow strategic relationships with Logistics Service Provider customers across EMEA. Own full sales and account lifecycle, drive retention and expansion, coordinate cross-functional teams, deliver measurable ROI, maintain CRM and forecasts, lead executive reviews, and resolve escalations while monitoring industry and regulatory trends.

Customer-facing Training Lead responsible for designing, developing, and delivering Blue Yonder WMS training and playbooks. Conduct needs analyses, create ILTs, eLearning, hands-on labs, assessments, and job aids, collaborate with SMEs, manage projects end-to-end, track learning metrics, and ensure training aligns with product roadmaps and implementation approaches.

The Senior Account Executive is responsible for generating new sales, managing relationships with customers, and developing strategic account plans to drive revenue growth.

Provide hands-on employment law advice across EMEA to HR and business leaders. Draft and negotiate employment and separation agreements, support restructurings, manage disputes and litigation with outside counsel, advise on data protection, worker classification, benefits, collective labour matters, and support M&A employment issues. Monitor legal developments, deliver training, and coordinate cross-functional and jurisdictional legal work.