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Lead day-to-day delivery and retention for a portfolio of client programmes (typically £100k-£700k). Manage project finances, processes, and project cycles; partner with clients and directors to ensure resourcing, profitability, retention, and satisfaction. Mentor junior team members, drive QBR standards and create actionable insights from mystery shopping, audits and channel performance data. Champion process improvements and personal development while modelling Ipsos behaviours.

Lead design and delivery of category- and demand-led growth strategies for private sector clients. Act as senior client advisor, drive commercial outcomes, grow accounts, win new business, mentor teams, and quality-assure research and insights.

Lead the vision and strategy for Ipsos' syndicated product portfolio, ensuring growth, new product development, and effective cross-functional collaboration.

As Associate Director CX, you'll drive lead generation, acquire new clients, support marketing campaigns, and represent Ipsos at industry events, focusing on net new business development.

The Client Growth Director leads business development in public sector data analytics, identifying opportunities, crafting proposals, and overseeing bid management while coordinating cross-functional teams.

Own and operate cloud production infrastructure (GCP/AWS), manage Kubernetes clusters, automate via IaC (Terraform/Pulumi/Ansible) and CI/CD, build and monitor data pipelines (Argo), perform SRE incident response and level-2 support, and collaborate with data scientists and engineers to improve platform reliability and scalability.

Provide commercial finance support across 18 service lines, partnering with Finance Business Partners and operational teams to deliver reporting, forecasts, KPI monitoring, budget management, and financial insight. Maintain project financial integrity, prepare presentations and finance packs, support decision-making, improve processes and reporting, and deliver training to non-finance stakeholders to influence business performance.

Lead and deliver CX client success workstreams: design, set up, specify, execute and deliver CX programmes using platform technologies (Medallia/Qualtrics). Translate client needs into product/feature recommendations, own dashboard/reporting specs, create client-facing materials and trainings, collaborate with PM, Insights and Platform teams, support strategic reviews, commercial growth, proposals, costings and profitability monitoring.

Lead end-to-end qualitative research projects for FMCG clients: manage project teams, client relationships, deliver discussion guides and reports, ensure quality, profitability, and contribute to business development. Hybrid role with occasional domestic UK travel and focus on brand, communications, product testing and consumer insight.

As a Platform Advisory Consultant, you will design employee listening strategies, manage client relationships, and implement technology platforms to improve employee experience, working closely with diverse teams and clients.