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The Senior Lead, Project Management oversees project portfolios, coordinating teams and vendors, managing budgets, ensuring compliance, and facilitating communication with stakeholders.

Manage member experience across a 2-4 building portfolio. Own member engagement, retention, NPS, and Medallia escalations. Lead onsite operations, vendor and landlord escalations, ancillary revenue initiatives, and building budgets. Recruit, train, coach, and manage community teams to meet service SLAs and business goals while conducting tours and supporting enterprise or classic location requirements.

Manage multi-country payroll for assigned EMEA and APAC countries, prepare and review payroll data/submissions, liaise with vendors and internal partners, run reports, maintain SOPs and controls, handle employee queries, assist payroll accounting, and support process improvements and team mentorship.

Manage and grow partner relationships and WeWork digital products to drive new member acquisition and revenue. Use data to identify upsell opportunities, onboard customers to digital/SaaS products, coordinate cross-functional stakeholders, produce reports, draft partnership materials and agreements, and maintain proactive communication to increase adoption and retention.

The Sales Operations Senior Lead supports strategic planning and execution of sales initiatives, collaborates with various teams to enhance operational efficiency, and builds dashboards and analyses for decision-making.

The Project Manager oversees multiple projects in real estate development, coordinating teams, managing budgets, and ensuring compliance with standards. They interface with various stakeholders, handle project risks, and maintain financial oversight.