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As an Account Manager, drive adoption and revenue from mid-market accounts by building strong client relationships, ensuring successful onboarding and engagement with the platform, and managing T&E programs. Collaborate with internal teams and C-Suite to meet customer goals and drive program success. Conduct customer meetings, handle escalations, and identify upsell opportunities. Provide internal feedback to improve customer service and retention.

The Senior Deal Desk Analyst will support the sales organization by managing deal review processes and creating optimal deal structures that drive profitability and compliance. Responsibilities include negotiating deals, collaborating with various teams, establishing metrics for visibility, and improving sales effectiveness through best practices.