Help customers adopt and consistently use an AI software product through onboarding, support, training, troubleshooting, release communications, and adoption programs. Build automations, guidance, AI-assisted support workflows, and learning materials that reduce repetitive work and improve time to value. Measure customer adoption and iterate on programs while collaborating with Customer Success, Account Management, Product, Engineering, and the CTO.

Own the company’s growth strategy and go-to-market plan, identifying priority customers, markets, use cases, positioning, and channels. Lead experimentation across demand generation, sales, product, and customer success; connect activity to pipeline, revenue, and acquisition efficiency. Build the growth function, establish review processes, guide budget and hiring decisions, and help scale repeatable approaches for winning enterprise B2B software customers.

Senior individual-contributor product manager owning an end-to-end AI product area: prototype in Figma and AI tools, work closely with engineering, run customer sessions, drive adoption and revenue, invent AI-native workflows, and ship high-quality, repeatable features quickly.