The role involves leading Customer Success operations, optimizing processes, implementing technological solutions, and supporting Customer Success team efficiency. It includes managing Gainsight, collaborating with internal teams, and training Customer Success Managers.

Lead the execution of the Invoicing initiative in the Procure-to-Pay product vertical, ensuring timely delivery, risk management, and coordination among teams.

Full Stack Developer responsible for front-end and back-end development, data analytics, machine learning integration, and API creation for a maritime digital management platform.