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The Customer Success Manager will oversee a portfolio of strategic customers, ensuring satisfaction and onboarding while identifying cost optimization and upsell opportunities. Responsibilities include managing customer feedback, engaging C-level executives, and maintaining vendor relations with AWS. The role emphasizes business development and effective customer engagement.

The Customer Success Director will lead the European team, manage strategic customer accounts, and ensure satisfaction from onboarding to service delivery. Key responsibilities include understanding customer needs, optimizing costs, and promoting professional services, while also attending business events to enhance customer engagement and success.

The Sales Director will lead European operations, driving growth through strategic territory development, managing a multicultural team, and building long-term client relationships in IT professional services. Responsibilities include business development, proposal management, and representing the company at industry events.