Top Tech Jobs & Startup Jobs in London

Coordinates supply planning and supplier engagement across fashion and general merchandise categories. Responsibilities include supplier onboarding, portal training and support, EDI issue resolution, purchase order management, delivery schedule maintenance, forecasting support, and analysis of supplier performance and freight KPIs. The role works closely with suppliers and internal teams to improve processes, operational efficiency, and supply chain visibility.

Conduct advanced customer and consumer data analysis to generate commercially valuable insights. Support pipeline management, product insights, campaign measurement, and customer experience improvements. Translate complex quantitative findings into clear recommendations for nontechnical stakeholders, manage varied analytical projects and ad hoc requests, and present insights to influence business decisions and behavioral change.

Manages Harrods’ partnerships portfolio by identifying and securing business with luxury and premium brands. Develops insight-led partnership propositions, builds senior client relationships, leads negotiations, coordinates cross-functional activations, and supports partnership strategy. Analyzes performance, identifies growth opportunities, and delivers revenue through consultative selling, relationship management, and commercial business development.

Designs, delivers, and improves training and change initiatives across Supply Chain and Distribution. The role develops learning frameworks, conducts training needs analyses, creates multi-format learning content, supports system and process adoption, engages stakeholders, and measures training effectiveness. It also contributes to capability-building programs and governance while partnering across Supply Chain, Retail, Finance, Technology, and other functions.

Leads end-to-end production of luxury video content across campaigns, social, in-store, and business channels. Oversees concept development, filming, editing, color grading, motion design, and 3D animation while ensuring creative and technical excellence. Manages and develops videographers and editors, approves creative work, improves production processes, and maximizes in-house facilities. Collaborates with stakeholders, senior leaders, creative teams, and talent to deliver high-quality content under pressure.

Design and build visually compelling, responsive email campaigns across editorial, promotional, triggered, and transactional communications. Create digital assets, modular templates, and dynamic content using Figma, Photoshop, and Emarsys. Collaborate with content, CRM, creative, and strategy teams, incorporate feedback, and test campaigns across devices, email clients, mobile platforms, and dark mode. Support ongoing optimisation of customer engagement while maintaining brand, functional, personalisation, and accessibility standards.

Leads the design, build, approval, and continuous improvement of Harrods marketing, triggered, and lifecycle emails. Maintains responsive Emarsys templates, ensures mobile optimization and accessibility, oversees design quality, and manages Email Designers and Developers. Collaborates with CRM, Content, and Creative teams to deliver commercially effective, on-brand customer communications. Uses analytics, competitor research, and user testing to inform creative decisions.