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Leads the development, deployment, governance, and optimisation of motor insurance risk pricing models and strategies. Oversees statistical and machine learning modelling, pricing performance monitoring, regulatory compliance, and end-to-end pricing initiatives. Partners with underwriting, finance, retail, and analytics teams while communicating recommendations to senior leadership. Manages and develops pricing managers and analysts, providing technical guidance, coaching, and career support.

The Java Developer will create new features for policy administration and claims handling, while also integrating new systems and documenting work according to standards.

Develop and improve analytical and data products that automate pricing, underwriting, and operational processes. Use Python, SQL, Git, and GitHub to support pricing, modelling, data, and analytics teams. Collaborate with internal customers, manage multiple workstreams, solve problems, and help deliver commercial value through automation and research. Experience with data pipelines, machine learning libraries, big data technologies, and Azure is beneficial.

Develop and optimize high-performance pricing recasting capabilities for large-scale scoring, back testing, and impact analysis. Build and validate Python automation and data pipelines, pricing logic, and model features; troubleshoot discrepancies with pricing and analytics teams; support user onboarding; monitor performance and stability; and create documentation and tutorials.

Design and develop scalable email design systems, responsive email templates, reusable components, patterns, and documentation for CRM, lifecycle, promotional, service, and transactional communications. Ensure work follows brand standards, accessibility requirements, email client constraints, and modern design-system practices. Collaborate with stakeholders and cross-functional teams while applying expertise in Figma, visual design, HTML email considerations, and CRM or marketing automation platforms.

Owns end-to-end digital experimentation and conversion optimisation, including roadmap management, hypothesis development, test planning, stakeholder sign-off, measurement, analysis, and recommendations. The role uses qualitative and quantitative data, user research, web analytics, competitor insights, and A/B testing to improve ecommerce journeys, support new propositions and MVPs, and drive commercial performance.

Investigate and assess motor insurance claims involving contractual breaches, indemnity disputes, MIB claims, and selected high-value or peril-specific losses. Evaluate evidence, determine indemnification, pursue recoveries, communicate decisions empathetically, manage technically complex claims, use predictive analytics to identify riskier claims, and recommend process improvements while complying with legal and regulatory requirements.

Leads a team of risk analysts responsible for managing and optimizing the insurer’s telematics footprint. Identifies profitable growth opportunities, analyzes loss ratios and performance KPIs, develops underwriting risk controls, and makes portfolio recommendations. The role also requires strategic stakeholder engagement, team coaching, customer fairness oversight, and strong knowledge of insurance pricing, competitors, and underwriting principles.

Lead a team of Risk Pricing Analysts to improve risk pricing models, integrate new data and techniques, run pricing projects, develop pricing tools, coach analysts, and ensure fair customer outcomes and regulatory training compliance.

The Pricing Manager will oversee a team of analysts to drive value through data insights in multi-product households, collaborating across departments to implement strategies that benefit customers.