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Welcomes visitors, manages daily London office operations, coordinates vendors, meeting rooms, supplies, budgets, and workplace facilities. Supports employee onboarding and offboarding, laptop and asset tracking, executive administration, company meetings, travel arrangements, events, and health and safety compliance. The role requires strong organization, communication, initiative, flexibility, and a people-first approach.

Manage the office’s daily operations, facilities, suppliers, budget, workplace experience, health and safety, and administrative processes. Coordinate employee onboarding and offboarding, laptop assets, executive support, company meetings, travel arrangements, and workplace events. Maintain a welcoming, compliant, well-equipped office while improving operational efficiency and supporting People, IT, executives, employees, clients, and visitors.

Lead client media effectiveness programmes using triangulated measurement across marketing mix modelling, experimentation, and attribution. Own measurement roadmaps, stakeholder coordination, statistical output quality assurance, client storytelling, and insight-to-activation processes. Translate complex measurement results into commercial recommendations, train paid media teams, develop enablement materials, shape the UK effectiveness proposition, and identify client growth opportunities.

Leads strategic creative client relationships, ensuring high-quality work, integrated delivery, measurable business impact, profitability, retention, and account growth. Acts as the primary client advisor, oversees delivery and escalations, identifies cross-sell opportunities across media, data, and technology, and leads cross-functional creative and delivery teams. Connects creative performance to media results, audience data, and commercial outcomes while advancing AI-enabled production workflows.

Manages programmatic advertising campaigns across display, video, native, audio, connected TV, digital out-of-home, Amazon, and in-game channels. Responsibilities include media buying, campaign optimization, performance reporting, data analysis, client relationship management, and contributing to strategic growth opportunities. The role offers hands-on training, early responsibility, and career development in a flexible hybrid environment.

Lead social expertise across a multi-client portfolio, ensuring best practices, measurable value, testing roadmaps, and strategic innovation. Serve as a subject-matter expert, mentor team members, monitor platform and industry changes, support client relationships, troubleshoot social initiatives, and contribute to broader social strategy and best-practice development. Build external visibility through thought leadership, speaking, and content while collaborating with Client Directors and the Head of Social.

Lead end-to-end paid social strategy and campaign execution for major clients, managing £1m+ annual budgets across Meta, TikTok, Snapchat, Pinterest, and other platforms. Develop full-funnel performance campaigns, identify growth opportunities, collaborate on multi-channel strategies, mentor an Account Executive, support new business pitches, and advance team best practices, testing frameworks, and technology adoption.

The Senior Account Executive will manage Paid Social campaigns across platforms, optimize client accounts, analyze performance, and drive innovation by testing new strategies.

The Senior Account Manager will manage B2B clients in Paid Social, focusing on client strategy, campaign execution, and mentoring junior team members while driving account growth and delivering measurable results.

Lead strategy and commercialization of a unified Search and Answer Engine Optimisation (AEO/GEO) proposition. Serve as a senior advisor to clients and internal teams, connect SEO, generative AI search, Digital PR, and content strategy, develop GTM and pricing models, build measurement frameworks, drive thought leadership, and mentor global practitioners to scale AI-driven search and discovery services.