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Manages enterprise customer relationships for DX, a SaaS platform focused on engineering productivity and developer experience. The role likely supports customer adoption, engagement, retention, and value realization across enterprise accounts in the UK.

Drive expansion across existing mid-market Atlassian customers in Southern Europe. The Account Executive will identify growth opportunities, create strategic account and territory plans, expand platform adoption through cross-sell and upsell, develop new buying centers and use cases, coordinate internal and channel teams, and serve as the primary contact for assigned accounts.

Lead the design, development, deployment, and continuous improvement of AI/ML solutions for enterprise customers. Build integrations using Python or JavaScript, APIs, microservices, and enterprise systems; analyze data; automate workflows; address AI risk, privacy, and compliance; and align technical solutions with business goals. Mentor engineers and communicate effectively with technical and non-technical stakeholders in complex, ambiguous environments.

Drive ITSM and ESM sales growth across Nordic markets by leading complex enterprise and mid-market sales cycles, cloud migrations, expansions, and competitive displacements. Build senior stakeholder relationships, partner with account executives, solution engineers, product and partners, tailor service-management solutions, provide market feedback, and maintain accurate forecasts. The role requires enterprise solution-selling expertise, Nordic market experience, quota achievement, executive communication, MEDDPICC familiarity, and fluency in English plus a Nordic language.

Lead Atlassian’s EMEA Solutions Engineering team for strategic and enterprise accounts. Responsibilities include managing and developing presales talent, defining SE strategy and performance metrics, guiding complex technical sales pursuits, shaping AI-focused demonstrations and solution designs, partnering with Sales, Product, Marketing, and Enablement, and representing Atlassian with executives, partners, analysts, and customers. The role requires at least six years managing presales teams and experience with strategic-segment customers.

Build trusted-advisor relationships with public sector and enterprise customers across Benelux and the Nordics. Lead cloud migrations, digital transformation, AI adoption, success planning, executive business reviews, value realization, and customer health initiatives. Navigate governance, security, data, and procurement requirements while collaborating with sales, solutions engineering, product, migration specialists, and partners. The role requires Dutch fluency and substantial experience managing complex strategic technology accounts, including public sector organizations.

The available posting information introduces DX, a SaaS company focused on helping engineering leaders build high-performing teams through developer productivity and experience insights. Specific Customer Program Manager responsibilities and qualifications are not included in the provided excerpt.