Top Tech Jobs & Startup Jobs in London

Lead the day-to-day delivery and transformation of Personal Injury and Large Loss claims operations. Manage performance, complex claims, complaints, governance, risk, controls and regulatory compliance. Develop leadership capability, improve customer and commercial outcomes, and use management information, process optimisation, automation and digital solutions to reduce costs and improve service. Influence senior stakeholders across Claims, Risk, Compliance, Finance and Customer functions.

Own end-to-end solution architecture for complex transformation programmes, with a focus on Microsoft Dynamics 365 and enterprise integration. Translate business needs into secure, scalable architectures; produce solution options and high-level designs; assess trade-offs; lead architecture governance and decision records; and guide engineering teams through Agile delivery. The role requires senior stakeholder influence, strong cross-domain design capability, and experience spanning applications, integration, data, security, resilience, and operational requirements.

Lead discovery, prioritization, delivery, adoption, and continuous improvement of AI solutions across pricing, acquisition, marketing, and customer engagement. Own the AI portfolio and roadmap, translate business challenges into measurable use cases, coordinate specialist teams through production, and drive stakeholder adoption and value realization. The role requires enterprise experience delivering AI or LLM-based products, strong product ownership, analytical decision-making, and senior stakeholder influence.

Lead the design and rollout of a Group-wide data governance operating model across a complex, regulated organization. Establish data ownership, stewardship, quality standards, metadata, lineage, controls, and risk oversight. Select and operationalize governance and data quality tooling within a modern lakehouse environment. Partner with senior stakeholders across data, technology, risk, compliance, cybersecurity, and privacy while building advocacy for governance. Lead and develop a specialist team and advance governance through automation, monitoring, and AI-enabled capabilities.

Own day-to-day trading performance across Motor, Van and Home insurance portfolios. Analyze performance, market activity, risks and opportunities; present recommendations to senior stakeholders; and partner with Pricing, Proposition, Growth, Operations and Digital teams. Lead retention discount activity, support forecasts, coordinate trading initiatives and ensure delivery meets regulatory, governance and customer-outcome requirements. Deputize for the Head of Trading when appropriate.

Designs secure, scalable, resilient AI and Generative AI architectures using LLMs, RAG, embeddings, vector search, AI agents, and orchestration. Translates business needs into production-ready solutions, evaluates technologies and trade-offs, guides engineering delivery, and establishes reusable AI architecture standards. Collaborates with Engineering, Data, Product, Security, and senior stakeholders to support responsible, governed, and maintainable AI adoption.

Owns the strategy and performance of the Household Claims supply chain, managing claims suppliers, surveyors, and internal technical staff. Responsibilities include sourcing and onboarding suppliers, contract and SLA management, audits, claims validation, indemnity control, regulatory compliance, risk and contingency planning, performance reporting, and continuous improvement. The role also provides technical guidance on building claims and leads supplier negotiations, stakeholder engagement, and team development.