Top Tech Jobs & Startup Jobs in London

Advise law firms and legal departments on AI-driven strategy, pricing, value measurement, operating models, and organizational change. Build strategy and economics frameworks, diagnostics, and leadership materials; support senior client conversations; and help shape Harvey’s transformation advisory offering and product direction.

Manage EMEA recruiting operations, handling complex tier-two processes, automating workflows, documenting procedures, and transitioning ownership to recruiting coordinators. Lead AI implementation initiatives with analytics and AI teams, oversee day-to-day regional recruiting operations, and improve unclear processes into reliable, repeatable systems.

Own international compensation strategy and partnership across EMEA and APAC. Advise leaders, recruiters, and People Business Partners on offers, promotions, equity, benchmarking, salary structures, and pay decisions. Adapt US compensation practices for global markets, conduct market analyses, research AI talent trends, and build scalable international compensation infrastructure and programs in a high-growth environment.

Leads customer marketing across EMEA by developing customer stories, advocacy programs, references, community initiatives, events, and localized content. Builds relationships with legal and business leaders, manages approvals and production workflows, equips Sales with customer proof, and measures impact on engagement, pipeline, renewals, and expansion. The role also creates repeatable playbooks and processes while adapting global customer engagement programs for regional markets.

Provide frontline technical support to enterprise legal, tax, and finance customers using Harvey. Investigate issues involving AI output, authentication, SSO, APIs, integrations, and logs through root-cause analysis. Use Datadog, Omni, Snowflake, Auth0, Claude Code, and other tools to resolve problems, collaborate on escalations, document interactions, maintain knowledge resources, and improve support processes while delivering reliable global coverage.

Lead and scale Harvey's Legal Engineering teams across EMEA, managing Legal Engineering Managers, building operating systems and processes, partnering cross-functionally with Product, Engineering, Sales and Customer Success, advising law firm and legal department leaders, and driving organizational performance and talent development.

Supports daily London office operations, including facilities, access, visitors, deliveries, workplace tickets, hospitality, onboarding, and employee events. Coordinates with Workplace, People Ops, IT, vendors, and building management to maintain a welcoming, safe, and well-organized workplace. This fully in-office role requires strong organization, initiative, communication, and flexibility for event coverage.

Advise legal innovation and knowledge teams on AI transformation strategies, including policies, rollout programs, collaboration models, and success metrics. Represent Harvey within the legal innovation community, influence product and service design, advance legal AI thought leadership, and foster collaboration across law firms, professional organizations, and corporate legal teams.

Provide commercial legal support for AI SaaS contracts: draft, review, and negotiate agreements; help establish the EMEA legal function; and handle other legal issues as needed in a fast-growing startup.

Manage strategic relationships with major EMEA customers, lead Harvey’s implementation and adoption across legal and business workflows, monitor account health, drive retention, train users, engage executives, advocate for the product, and relay customer feedback to Product. The role requires strategic customer success or account management experience in enterprise SaaS, legal services, or management consulting, along with change-management expertise and up to 25% travel.