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Leads a globally distributed Oracle HCM managed services team, overseeing support delivery, ticket queues, SLA compliance, KPIs, customer escalations, service risks, and continuous improvement. The role includes people leadership, stakeholder communication, process enhancement, knowledge sharing, and maintaining Oracle HCM expertise and certifications.

Designs, implements, and optimizes Oracle HCM Cloud solutions for enterprise managed-services customers. Responsibilities include architecture, AI capability integration, technical troubleshooting, customer workshops, executive advisory, documentation, team mentorship, product feedback, and continuous service improvement. The role requires extensive Oracle HCM experience, integration expertise, leadership, client communication, and travel to customer sites as needed.

Lead design, implementation, and optimization of Oracle Cloud ERP solutions. Develop system architectures, oversee customization and integrations, advise on best practices, and collaborate with stakeholders to align ERP systems with business processes.

Leads complex Oracle HCM payroll implementations, designing end-to-end UK payroll solutions and integrating HCM modules. Mentors consultants, facilitates business process architecture workshops, supports testing and Payroll Preview Report processes, advises clients, tracks Oracle releases, collaborates with delivery teams, and contributes to pre-sales demonstrations and proposals.

The Oracle Cloud HCM Solution Architect will lead the design and implementation of HCM solutions, manage integrations, and deliver training while ensuring client alignment with business requirements.

The role involves leading implementations of Oracle Cloud ERP Financials, designing reporting solutions, collaborating with teams, mentoring junior members, and supporting clients post-implementation.

Lead medium-to-large Oracle SaaS and EBS projects from planning through delivery. Responsibilities include team leadership, risk and issue management, scope and Statement of Work oversight, budget forecasting, client and supplier coordination, stakeholder communication, contract management, profitability tracking, and practice development. The role requires experience delivering global, multi-pillar Oracle ERP and HCM implementations under fixed-price and time-and-materials contracts.

Provide end-to-end functional support for Oracle HCM and Payroll (Oracle Fusion/Cloud), handling incidents, problems, and changes. Advise customers, maintain records in Inoapps ITSM, drive automation and continuous improvement (including AI use), perform root-cause analysis, contribute to SOPs, assist pre-sales and transitions, and support on a 24x7 shift rotation.