Top Tech Support Jobs in London
As a Technical Support Engineer Senior at FIS, you will be responsible for supporting live software systems for multiple clients. Your duties include managing processes on live servers, investigating software and hardware issues, deploying workarounds, and documenting findings.
Seeking an Associate IT Support Specialist to provide technical assistance for hardware and software issues, support SaaS applications, maintain AV setups, troubleshoot printers, track work in IT ticketing system, and support IT projects. Must have 1+ years of recent IT experience and be able to commit to 2-3 days per week in the London office.
Join Hudson River Trading as an Electronic Trading Support Engineer in their London office. Responsible for managing live trading environment, configuring trading systems, handling risk, and preparing for unexpected events. Work on automating tasks, debugging, and coordinating technical rollouts. Bachelor's degree in quantitative discipline required with knowledge of UNIX systems and scripting languages. Excellent communication skills and ability to work in a high-pressure environment.
Lead a team of Technical Support Engineers, provide guidance, set performance goals, handle escalations, identify process improvements, and provide reports to management. Requires minimum 1 year of experience in a service-oriented environment as a Technical Support Lead.
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, providing solutions, and mentoring junior team members.
The Product Specialist in Technical Support at Coveo works with customers to ensure they have the best experience using the platform by answering product configuration questions, investigating issues, and sharing best practices. The role involves daily tasks such as reviewing cases, participating in scrum meetings, interacting with customers and colleagues, creating knowledge articles, and self-improvement activities.
Support customers and pre-sales team in diagnosing and resolving technical issues, collaborate with cross-functional teams, have strong SQL proficiency and data modeling skills, and work on supporting cloud services.
Join Ditto as a Senior Technical Support Engineer to advocate for customers' needs, troubleshoot SDK and Cloud platform issues, and ensure customer success. You will collaborate with engineering teams, write knowledge base articles, and strive for the highest customer satisfaction. This role requires 24x7 emergency coverage.
The Senior Technical Support Engineer provides technical direction and leadership in the support, development, and enhancement of Rocket products. Responsibilities include troubleshooting reported symptoms, collaborating with Product Development Managers, and providing suggested product feature modifications. This role requires strong problem-solving and communication skills along with advanced knowledge of computer technology.
As a Business Tech Support Specialist, you will be the main point of contact for Sales, Partners, and Customer Success employees, resolving internal business systems and process inquiries. You will work cross-functionally with various teams to drive resolutions and improve processes.
Provide technical software support to clients, replicate and analyze support requests, investigate software application issues, and maintain up-to-date knowledge of SeatGeek products.
Senior Support Engineer role at Telefónica Tech UK&I hub in London involves providing support for key business applications and hardware, maintaining user accounts, troubleshooting laptops/desktops/virtual servers, infrastructure planning, and project work on IT platforms.
Passionate IT Support Specialist with 2+ years of experience providing exceptional technical support and customer service. Skilled in Mac OS, Windows 10, network fundamentals, and IT documentation. Strong teamwork and problem-solving abilities. Seeking to deliver outstanding support and user experiences at 6sense.
The Premium Support Engineer at SUSE is responsible for providing post-implementation support to premium customers using SUSE Linux & Rancher products. The role involves troubleshooting issues, building strong relationships with customers, sharing technical knowledge, and delivering presentations and training.
As a Support Engineer, you will provide technical leadership to customers, troubleshoot technical issues, create standard methodologies for troubleshooting, and collaborate with product and engineering teams to improve the product.
Seeking a detail-oriented IT Support Engineer to provide front line IT support to internal customers in the Reading area. Responsibilities include meeting all IT needs of the local facility, providing on-premises technical support, managing service tickets, setting up new IT equipment, and ensuring user access to resources.
End User Support Engineer responsible for managing desktop computing solutions, providing IT support for Windows and Linux environments, setting up technology for new employees, and maintaining office technology. Requires experience with Linux and Windows desktop environments, Microsoft Office, basic networking concepts, and excellent customer support skills.
The Desktop Support Engineer role in London involves user support and maintenance in EUC environments, with experience required in Enterprise Front Office/Banking/Trading environments. The responsibilities include providing first-class service, supporting trade floor operations, maintaining Microsoft technologies, troubleshooting core applications, and more. The ideal candidate should be self-motivated, detail-oriented, and possess excellent communication skills.
As a Senior Support Engineer at nCino, you will provide excellent customer service to financial institutions using the nCino Bank Operating System. Responsibilities include triaging customer reported issues, learning the nCino software, and becoming a certified Salesforce Administrator. Collaborate with customers and internal teams for successful adoption of the software.
The Level 2 Onsite Support Engineer at QBE Europe will be responsible for delivering expert technical assistance at the London headquarters and to the remote workforce. Responsibilities include providing hands-on technical support, diagnosing and resolving hardware and software issues, and supporting IT projects.
Provide technical support to users efficiently and accurately. Solve fundamental technical problems and support all assigned areas.
Seeking a Level I Desktop Support person to provide first-level support and troubleshooting for software applications, operating systems, hardware devices, and network connectivity issues. Collaborate closely with the IT Helpdesk team to ensure users receive comprehensive support for their IT needs. Must have strong troubleshooting skills for all IT related issues and experience with Windows, MacOS, and iOS related items.
Looking for a dynamic IT Support Specialist to provide technical support and solutions to internal users. Responsibilities include diagnosing and resolving technical issues, managing cloud-based platforms, and maintaining IT systems' performance and security.
Technical Customer Support Engineer role at a specialist audio technology company providing pre-sales and post-sales support to B2B customers. Requires understanding of audio technology, communication skills, and IT support experience. Offers training on specialist equipment and long-term development opportunities within the company.
Provide end user support and maintenance within the organization's desktop computing environment. Troubleshoot hardware and software issues, assist with network connectivity, and offer user guidance and training. Perform hardware upgrades, maintain software, and collaborate with CST teams for problem resolution. Requires Microsoft certifications, technical knowledge, and good communication skills.
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