Top Tech Support Jobs in London

The Technical Support Lead will oversee the L2 technical team, focusing on macOS environments and JAMF strategy, handling escalations, mentoring staff, and collaborating across teams to enhance IT operations.

The IT Solutions Engineer will develop and deploy IT solutions, ensuring security, reliability, and scalability of IT infrastructure, while providing support and documentation.

Provide advanced post-sales support for Blue Planet products, resolving technical issues, developing automation, and collaborating with teams for product improvement.

The Technical Support Engineer provides technical assistance to customers, debug issues, and contributes to knowledge documentation while acting as the voice of the customer to product and engineering teams.

As a Technical Support Engineer, you will address customer questions and manage incidents, providing solutions and collaborating with other teams. You'll develop expertise in product areas and manage support tickets effectively, all while ensuring customer satisfaction.

The Technical Support Specialist aids merchants by troubleshooting issues, reviewing logs, documenting processes, and collaborating with teams to improve support functions.

Manage technical support cases, troubleshoot software issues, collaborate across teams, mentor peers, and enhance product quality at Litera.

As a Technical Support Engineer, you'll troubleshoot complex technical issues, collaborate with teams, and provide solutions for customers using Redis software.

The Technical Support Engineer will diagnose and resolve complex technical issues for customers, collaborate with teams, provide solutions, and manage critical customer communications.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.

As a Customer Support Specialist, you will assist customers with the Crunchtime platform, troubleshoot issues, analyze data discrepancies, and collaborate with development teams to resolve technical problems.

The Senior Technical Support Specialist resolves complex customer inquiries, provides mentorship, manages software defects, and collaborates with Product and Engineering teams.

Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.

As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.

The Director of Technical Customer Support will lead global support operations, transforming customer support models for on-premise and cloud clients, managing large teams, and ensuring compliance with regulatory standards.

As a Technical Support Engineer, you'll provide support for ClickHouse users via various channels, develop solutions, and collaborate with different teams while delivering high-quality customer service.

The Technical Support Engineer will assist customers with ClickHouse products through various communication channels, develop solutions, mentor colleagues, and ensure exceptional customer service as a first-line support provider.

As a Senior Technical Support Engineer, you'll ensure excellent customer support by diagnosing complex issues, collaborating with Engineering, and streamlining processes.

As a Lead IT Services Engineer, you'll provide technical support, manage IT tickets, assist users with hardware/software, and help implement new innovations.

The Senior Technical Support Engineer will lead customer support for technical users, troubleshoot LLM applications, and refine documentation to enhance customer experience.

The Senior Technical Support Engineer II provides top-tier technical support to customers, resolving issues and ensuring seamless product usage. Responsibilities include troubleshooting, collaborating with multiple teams, mentoring, and leading escalation calls.