Top Tech Support Jobs in London

The role involves supporting customers in order processing, providing technical assistance, and collaborating with teams to resolve issues. It requires strong communication skills and some technical knowledge of satellite imagery.

The role involves delivering technical support to customers and employees using Linux and Ubuntu, managing cases, troubleshooting, and participating in weekend rotations.

As a Technical Support Engineer, you'll troubleshoot technical issues, collaborate on product improvements, build internal tools, and manage incidents for clients in a fintech environment.

As a Technical Support Engineer, you will lead field operations, develop fixes for software issues, manage escalations, and communicate with customers while maintaining high system uptime.

Provide in-person and remote technical and audiovisual support to lawyers and staff, troubleshoot Windows, Office 365 and conferencing systems, maintain ServiceNow records, manage hardware assets, support events and rooms, participate in on-call rota, and document processes to maintain high SLAs.

As a Technical Support Engineer, you'll assist clients with Java-based applications, troubleshoot issues, and optimize development processes using tools like Docker and Kubernetes.

Provide front-line technical support for the Coveo platform: manage and resolve cases, collaborate with R&D, document solutions in the knowledge base, create proactive knowledge articles, participate in service improvement and continuous learning, and communicate professionally with US-based clients.

Provide phone/email technical assistance and troubleshooting for diagnostic equipment and software, document interactions in service systems, and build strong customer relationships through follow-up and quality-compliant support.

Provide phone and email technical support for diagnostic instruments and software; troubleshoot and resolve issues; document interactions and resolutions in service systems; and build strong customer relationships with follow-up.

The Biomedical Technical Support Specialist provides troubleshooting and technical support for diagnostic equipment, documenting customer interactions and maintaining strong relationships through exceptional service.

As a Biomedical Technical Support Specialist, you will provide technical support for diagnostic equipment and software, document interactions, and build customer relationships.

Provide technical assistance and troubleshooting support for diagnostic equipment and software, ensuring customer satisfaction through excellent communication and relationship building.

The Biomedical Technical Support Specialist provides technical assistance, troubleshooting support for diagnostic equipment, and maintains customer relationships. The role involves documenting customer interactions and ensuring quality compliance.

Provide 3rd-line technical support across infrastructure, network, and security for managed services; work 24/7 on a DuPont shift rota, troubleshoot and maintain firewalls, routing/switching, SD-WAN, Wi‑Fi, SIEM, DLP, vulnerability management, endpoint protection and client relations, including travel to client sites as required.

Provide technical support for Attio's AI-native CRM via email, chat and video; troubleshoot APIs and integrations; document bugs; advocate for customers with Product and Engineering; improve knowledge base and support processes; deliver consultative guidance to help customers realize long-term value.

The Technical Support Engineer resolves complex technical issues, educates customers on product usage, and collaborates with developers to improve the product. Additionally, they contribute to knowledge bases and provide support on a rotational basis.

As a Technical Support Engineer, you will provide exceptional support, troubleshoot technical issues, mentor team members, and collaborate with various teams to improve customer experience and product quality.

As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.

Provide technical support on-site for a client, including troubleshooting and installation of IT equipment, alongside managing service tickets and ensuring equipment functionality.

Lead and grow Contentful's EMEA technical support organization, driving KPIs (CSAT, SLAs, TTR), incident management, cross-functional collaboration with Sales, Product, Engineering and Customer Success, and improve processes, tools and customer experience while coaching geographically distributed teams.

As a Technical Support Engineer, you will provide Level 2 support, troubleshoot F5 products, communicate with customers, and collaborate with engineering teams.

Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.

The Technical Support Analyst will analyze and resolve technical issues within integration solutions, focusing on customer service and technical problem solving, while working closely with integration projects and support tiers.

Provide frontline technical support to schools and VAR partners across UK/EMEA, owning cases end-to-end. Diagnose and resolve product, device, configuration, and network issues (AD, Windows Server, networking, firewalls, ChromeOS/macOS/iOS/Android). Enable resellers, document incidents, escalate complex problems, and contribute to knowledge base and process improvements to meet SLAs and customer satisfaction targets.

Provide end-to-end technical support for schools and VAR partners across UK/EMEA. Diagnose and resolve product, device, configuration, and network issues; manage tickets, escalate with diagnostics, and contribute to knowledge base and partner enablement.