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Top Tech Support Jobs in London

16 Days AgoSaved
In-Office
London, UK
Junior
Junior
Information Technology • Insurance • Software
As a Junior Technical Support Engineer, you will resolve Jira tickets, troubleshoot product issues, support critical changes, and identify workflow improvements while collaborating with teams to enhance customer support and product decisions.
Top Skills: Application ArchitectureCloud-Based SystemsJira Service DeskScripting
Reposted 16 Days AgoSaved
In-Office
London, UK
Mid level
Mid level
Energy
The Regional L2 Lead UK ensures strategic customers gain maximum value from products, manages support priorities, and enhances customer satisfaction and retention through effective communication and problem-solving.
Reposted 16 Days AgoSaved
In-Office
London, UK
Junior
Junior
Information Technology • Financial Services
Provide on-site technical support for options trading operations, manage system performance, troubleshoot issues, and maintain client relationships.
Top Skills: AzureEndpoint ManagementMicrosoft 365
17 Days AgoSaved
In-Office or Remote
London, UK
Mid level
Mid level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Provide advanced post-sales support for Blue Planet products, resolving technical issues, developing automation, and collaborating with teams for product improvement.
Top Skills: AWSAzureBitbucketClickhouseDockerGCPGitGrafanaIcmpJavaJIRAJmapJstackKafkaKibanaKubernetesLinuxNagiosNeo4JNetconfOpenshiftPostgresPrometheusPythonRest ApisSalesforceShellSnmpSQLSshSvnSyslogTcpdumpTelemetryTl1XML
Reposted 20 Days AgoSaved
Easy Apply
In-Office
London, UK
Easy Apply
Junior
Junior
Big Data • Software • Analytics
Technical Support Engineers provide guidance and support to customers, debug issues, and collaborate with developers for resolutions while contributing to knowledge documentation.
Top Skills: CSSHTMLJavaScriptMobile Development
Reposted 12 Days AgoSaved
Easy Apply
Remote or Hybrid
London, UK
Easy Apply
Senior level
Senior level
Big Data • Cloud • Security • Software • Cybersecurity
The Sr. Manager of Technical Support leads a team to provide exceptional support for cybersecurity products, ensuring operational excellence and customer satisfaction. Responsibilities include team development, process optimization, and collaboration with product and engineering teams.
Top Skills: Ai AgentsConfluenceCybersecurityGainsightIdsJira Service ManagementNdrSaaSSalesforce Service CloudSlackZendesk
Reposted 23 Days AgoSaved
In-Office
London, UK
Entry level
Entry level
Information Technology
Provide technical support for equities and derivatives customers, manage incidents, investigate software issues, and ensure good client communication.
Top Skills: C++TclUnix Scripting
Reposted 2 Days AgoSaved
In-Office
London, UK
Mid level
Mid level
Healthtech
The role involves overseeing technical product support, mentoring team members, collaborating with stakeholders, and ensuring excellent service delivery for a healthcare network service.
Top Skills: Cloud ComputingCybersecurityDnsFirewallsIp AddressingRouters
Reposted 16 Days AgoSaved
Easy Apply
Remote
London, UK
Easy Apply
Junior
Junior
Artificial Intelligence • Enterprise Web • Machine Learning • Marketing Tech • Natural Language Processing
Provide technical support to clients by troubleshooting complex issues, managing service requests, maintaining product documentation, and escalating problems as necessary while ensuring excellent customer service.
Top Skills: APIsCurlJIRAPostmanSalesforceZendesk
16 Days AgoSaved
Remote
London, UK
Junior
Junior
Artificial Intelligence • Blockchain • Internet of Things • Machine Learning • Software
As a Technical Support Engineer, you'll provide customer support for technical issues through various communication channels and ensure quick resolution, while documenting processes and collaborating with internal teams.
Top Skills: APIsAuthenticationAWSAzureCSSGCPGraphQLGrpcJavaScriptOauthPostmanRestSAML
Reposted 3 Days AgoSaved
In-Office
London, UK
Senior level
Senior level
Fintech • Information Technology • Software • Financial Services
The Manager CES will lead and develop the Client Enablement team, ensuring operational excellence in onboarding and support, while maintaining client relationships.
Top Skills: Aws Data ExchangeGoogle BigqueryJIRAPythonSalesforce Service CloudService Desk Ticketing SystemsSftpSnowflakeSQLZendesk
18 Days AgoSaved
Remote
London, UK
Senior level
Senior level
Cloud • Security • Cybersecurity
As a Technical Support Engineer, you will troubleshoot integration issues, respond to customer queries, document resolutions, and collaborate to enhance user experience.
Top Skills: APIsAws CloudwatchExtensionsHTTPSQLWeb Technologies
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Reposted 4 Days AgoSaved
In-Office
London, UK
Mid level
Mid level
Mobile • Software
As a Customer Support Specialist, you will assist customers with the Crunchtime platform, troubleshoot issues, analyze data discrepancies, and collaborate with development teams to resolve technical problems.
Top Skills: AirtableAWSConfluenceJavaJavaScriptJIRAJSONPythonRest ApisSnowflakeSQLXMLZendesk
18 Days AgoSaved
Easy Apply
London, UK
Easy Apply
Senior level
Senior level
Cloud • Software
As a Technical Support Engineer at Redis, you'll troubleshoot and resolve complex software issues for enterprise customers, document issues, collaborate with engineering, and provide root cause analysis while advocating for customer needs.
Top Skills: Cloud PlatformsContainer OrchestrationKubernetesLinuxNosql DatabasesRedisUnix
18 Days AgoSaved
Easy Apply
London, UK
Easy Apply
Senior level
Senior level
Information Technology • Software
As a Technical Support Engineer at Redis, you will troubleshoot complex software issues, manage customer communication, and provide expert solutions on high-performance database technology, enhancing customer experience and maximizing software value.
Top Skills: Cloud-Based EnvironmentsKubernetesLinux/UnixNosql DatabasesRedisTcp/Ip
Reposted 18 Days AgoSaved
London, UK
Mid level
Mid level
Software
Provide end-to-end technical support and bug resolution for customers, analyze user feedback, and collaborate with teams to meet customer needs.
Top Skills: C++GitJavaJIRAKotlinObjective-CSlackSwiftZendesk
Reposted 19 Days AgoSaved
Easy Apply
London, UK
Easy Apply
Senior level
Senior level
Travel
Lead and develop a global team of Technical Support Specialists, oversee case management, ensure customer satisfaction, and enhance operational excellence in bug reporting and escalations.
Top Skills: DatadogSalesforceSentrySumo Logic
Reposted 20 Days AgoSaved
Easy Apply
Remote
London, UK
Easy Apply
Entry level
Entry level
Other
The Technical Support Analyst provides initial customer support for BeyondTrust products, documenting and resolving incidents while collaborating with a team.
Top Skills: It Network AdministrationMicrosoft Os
Reposted 20 Days AgoSaved
London, UK
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist I, you will assist French-speaking and English-speaking customers by troubleshooting technical issues, providing educational support, documenting interactions, and escalating complex problems as needed.
Top Skills: Technical Support
23 Days AgoSaved
Remote
London, UK
Mid level
Mid level
Software
The Technical Support Engineer provides advanced support for customers using Magnet Forensics software, collaborating with internal teams to improve service quality and maintain account health.
Top Skills: Azure DevopsCRMGitJIRAMagnet AutomateMagnet OneMagnet ReviewNetworkingSaaSSalesforceSecurityService CloudTicketing SystemsVirtualization
23 Days AgoSaved
London, UK
Junior
Junior
Marketing Tech • Software
As a Technical Support Specialist, you'll deliver technical support primarily to Spanish-speaking customers, troubleshooting issues and educating them about products.
Top Skills: Customer Service TechnologiesEmail PlatformsInternet Browsers
23 Days AgoSaved
Remote or Hybrid
London, UK
Senior level
Senior level
Fintech • Analytics • Financial Services
As a Senior Technical Support Analyst, you'll resolve complex technical issues in cloud applications, focusing on Microsoft SQL Server expertise, client interactions, and cross-functional collaboration.
Top Skills: AzureInternet Information ServicesJira Service ManagementMicrosoft Sql ServerNew RelicServicenowSql ProfilerSql SentrySql Server Management StudioT-SqlUptrendsWindows ServerZendesk
Reposted 24 Days AgoSaved
Remote
London, UK
Mid level
Mid level
Machine Learning • Software
The Technical Support & Integrations Manager will bridge technical teams and customers, manage relationships with partners, provide documentation, and ensure integration quality for hotel tech solutions.
Top Skills: HubspotJSONOta XmlPostmanRest Api
Reposted 24 Days AgoSaved
Remote
London, UK
Mid level
Mid level
Information Technology • Security • Software
Provide technical support by troubleshooting customer issues, collaborating with engineering, and enhancing support processes. Maintain knowledge base and ensure product functionality for customers.
Top Skills: Install SwitchesLinuxmacOSWindowsPowershellWindows Group PolicyWindows Servers
Reposted 11 Days AgoSaved
In-Office
London, UK
Expert/Leader
Expert/Leader
Fintech
The Director of Technical Customer Support will lead global support operations, transforming customer support models for on-premise and cloud clients, managing large teams, and ensuring compliance with regulatory standards.
Top Skills: BankingCloud SupportFinancial ServicesGenerative AiIncident ManagementSaaS
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