Manage complex and escalated HR cases across the employee lifecycle, providing regional employment-practice and compliance guidance. Partner with Shared Services, Payroll, Benefits, and Legal teams to resolve sensitive issues accurately and within service-level agreements. Support audits, HR programs, data-quality reviews, documentation, and continuous process improvements while maintaining confidentiality and a high-quality employee experience.

Lead global social media and community strategy, execute multi-platform content and reporting, activate internal and external thought leaders, engage niche communities, leverage AI tools for workflows and creative, collaborate with Brand, Demand Gen, and Sales to grow share of voice and brand sentiment.

The Regional HRSD Operations Lead oversees HR service delivery across Europe, ensuring compliance with laws, managing escalations, and leading a team of specialists to improve operational performance.