Lead post-sale customer relationship to drive onboarding, retention, expansion and NRR. Build and scale Customer Success, Sales & Support in India, define CS strategy, manage executive accounts, partner with Sales and Product, use AI/automation to scale, and report KPIs to the executive team.

The Sales Manager will lead a team of enterprise Account Executives, driving revenue and performance targeting complex multi-stakeholder deals. Responsibilities include coaching, refining sales processes, conducting forecasts, and hiring new team members.