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The Commercial Sales Development Representative is responsible for lead generation, qualification, and building relationships with potential customers, supporting the sales process.

The Senior Customer Success Engineer collaborates with regional teams to drive customer value, offering technical guidance and support to enhance product adoption and resolve issues. They engage with customers to share insights, provide expertise, and elevate the technical competency of Customer Success Managers.

Responsible for managing customer accounts, advocating for clients, coordinating support, ensuring retention, and enhancing customer relationships to achieve strategic goals.

Execute regional marketing programs across Southern Europe and MEA to drive lead, opportunity, and pipeline creation. Manage campaign setup and tracking in Salesforce/Pardot/HubSpot, support virtual and physical events, coordinate channel partner activities, localize content, and report on marketing and sales metrics.

Lead marketing insights, planning, and program management: drive annual/quarterly marketing plans, report on growth performance and ROI, identify data-driven growth opportunities, manage integrated campaigns across demand gen, digital, channel, and field marketing, and lead transformational projects.

The Advanced Support Engineer I role focuses on managing escalated customer cases, diagnosing technical issues related to Delinea products, and collaborating with teams for solutions while ensuring customer satisfaction.