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Outbound-focused BDR role targeting named mid-market accounts via email, calls, and LinkedIn to book meetings. Build outbound sequences (Outreach), collaborate with AEs, hit activity and meeting goals, discover prospect pain points, and maintain CRM/data hygiene while working a hybrid in-office schedule.

Lead pre-sales discovery, demos, and POCs; advise on integrations and security; drive RFP/RFI and stakeholder alignment; build repeatable solution assets and mentor junior SEs.

Lead end-to-end onboarding for enterprise customers: discovery, solution design, configuration, integrations, and go-lives. Drive integrations with HRMS/CRM/NetSuite, adopt AI-driven workflows, manage escalations, and act as trusted advisor to ensure fast customer value.

Lead strategic customer success initiatives to drive adoption, retention, and expansion for mid-market and enterprise accounts. Create playbooks, monitor health metrics (NRR, churn, NPS), run campaigns, and engage stakeholders to ensure customers achieve their goals.