Top Tech Jobs & Startup Jobs in London

Lead global external communications for professional trading, derivatives, and institutional products. Develop integrated communications strategies, thought leadership, messaging, media materials, executive communications, and spokesperson programs. Build relationships with institutional stakeholders, trading desks, market data providers, internal teams, and agencies. Apply social-first media relations and content strategies while mentoring and scaling communications teams in a fast-paced crypto environment.

Leads global go-to-market and revenue growth for Payward’s institutional custody and wealth management offerings. Owns targets, forecasting, pipeline, complex enterprise sales, commercial structuring, negotiations, client onboarding, expansion, and partnerships. Develops custody strategy across global institutional segments, collaborates with Product, Legal, Compliance, Engineering, and Risk, and informs roadmap priorities. Requires deep expertise in digital asset or traditional custody, wealth management, regulated financial infrastructure, institutional diligence, and complex B2B or B2B2C sales.

Own the investigation-platform roadmap for Financial Crime Operations, including alert ingestion, enrichment, grouping, suppression, case management, investigator workflows, auditability, and regulated AI automation. Translate compliance policies and investigator needs into requirements, acceptance criteria, and delivery plans. Partner with engineering and compliance stakeholders, validate system design and data flows, support audits, and ensure controls for explainability, evidence retention, lineage, and change management.

Build and ship agent orchestration workflows, integrations, and shared infrastructure for AI-driven growth across paid media, lifecycle, organic content, CRO, incentives, and referrals. Implement monitoring, audit logging, creative generation pipelines, and reliable integrations so domain experts can tune and operate workflows independently.

Own regulatory analytics and reporting by building audit-ready datasets, pipelines, dashboards, compliance metrics, and automated workflows. Analyze complex data, monitor quality, support audits and regulatory exams, and deliver actionable insights to compliance teams and leadership. Translate regulatory requirements into accurate reports using Python, SQL, dbt, and Airflow while partnering cross-functionally to manage data issues and remediation.

Own Kraken Pro’s global onboarding experience from first landing through first trade. Analyze onboarding funnels, identify friction and drop-off points, improve UX, build customer trust, and accelerate activation. Partner with Design, Data, Engineering, and Marketing to ship improvements, while using AI for funnel analysis, churn prediction, personalization, and faster product execution.

Coordinate product operations for Krak’s consumer banking and payments products. Manage compliance, legal, fraud, risk, vendor, and client-engagement dependencies; maintain trackers; support feature launches and incident response; analyze fraud, dispute, customer-experience, authorization, and decline metrics; manage vendor performance reviews; and provide market, regulatory, and competitive intelligence to inform product decisions.

Own Kraken Consumer’s growth marketing enablement product roadmap, connecting marketing and product to improve acquisition, conversion, reactivation, and retention. Design campaign journeys, lifecycle messaging, incentives, referral mechanics, landing pages, and measurement foundations across web and mobile. Lead experimentation, define funnel metrics, and partner with marketing, design, engineering, and data teams to deliver growth initiatives.

Build and grow the Kraken Pro trading community across Discord, Telegram, X, TradingView, Reddit, and other channels. Engage directly with traders, manage ambassadors and power users, lead AMAs and live events, communicate product updates, gather actionable feedback for Product, create high-quality content, and measure community impact through sentiment, share of voice, signups, and retention.

Runs technical pre-sales for Payward Services, leading discovery, solution design, proof-of-concept development, RFP responses, and deal-winning efforts with fintech, banking, and payment customers. Designs API and infrastructure integrations, documents solutions, identifies product gaps, and ensures structured handoffs to implementation teams. Partners closely with sales, solutions architecture, and implementation stakeholders.