Manage a portfolio of UK law-firm clients, understand their business needs, align software and services with their goals, and drive adoption and retention. Responsibilities include client relationship management, requirements analysis, training, troubleshooting, feedback gathering, expectation management, upselling, and cross-functional collaboration with Product Management, Sales, and Marketing. The role requires legal-sector knowledge, strong communication and analytical skills, software confidence, a full UK driving licence, and willingness to travel.