As a Customer Success Manager at Karbon, you will manage a portfolio of customers, develop success strategies, build relationships, advocate for customer needs internally, and drive customer engagement with the platform. Your role includes monitoring customer health and metrics, managing renewals, and promoting product adoption to enhance customer experiences.

As an Account Executive at Karbon, you will manage the sales process, including prospecting and closing new business, while tailoring presentations to demonstrate the value of Karbon’s practice management software. You'll foster relationships with potential clients, manage a strong pipeline, and ensure accurate reporting of sales activities.