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Client Partner responsible for selling and structuring professional services engagements for Kinaxis RapidResponse deployments. Identifies opportunities, develops strategic account plans, creates statements of work, leads discovery workshops, advises customers on deployment approaches, and partners with sales, product, support, and delivery teams. The role requires strong supply chain consulting expertise, professional services sales experience, negotiation skills, executive communication, and frequent domestic travel with occasional international travel.

Serves as the primary technical advisor for strategic enterprise customers, owning solution health, troubleshooting, root cause analysis, optimization, and technical risk mitigation. Leads complex customer initiatives, advises on platform capabilities and best practices, and collaborates with Customer Success, Product Management, Support, and Cloud Operations. The role requires deep Kinaxis Maestro expertise, enterprise SaaS experience, strong stakeholder influence, and the ability to improve customer outcomes and retention.

Lead data integration activities for Kinaxis solution deployments, including data mapping, transformation, loading, testing, validation, system configuration, and deployment. Design integration solutions, define requirements, support customer workshops and training, and collaborate with architects, support, and cloud teams. Advise customers on integrating Kinaxis Maestro with enterprise systems using ETL tools, APIs, databases, and ERP connections. The role is remote in the UK and may require up to 70% travel.

Leads the creation of Kinaxis’s global Partner Success operating model, including partner lifecycle management, capability growth, capacity planning, governance, health scoring, enablement, implementation quality, and performance systems. Builds cross-functional processes, tooling, analytics, and organizational infrastructure to improve partner readiness, delivery outcomes, pipeline contribution, and ecosystem growth. Requires senior leadership across enterprise software, SaaS, consulting, cloud, or technology ecosystems, with global partner and implementation experience.

Leads complex supply chain software implementations for customers, including requirements discovery, business process design, advanced configuration, testing, troubleshooting, deployment workshops, and user training. Applies optimization models and AI algorithms to supply chain planning scenarios. Provides functional leadership, customer guidance, escalation management, and mentorship to junior consultants. Requires expertise in forecasting, MRP, constraint management, production scheduling, and supply chain platforms.

Leads go-to-market strategy for high-priority innovations, translating emerging technologies into customer value, positioning, launch plans, and scalable commercial motions. Coordinates Product, Engineering, Sales, Marketing, Customer Success, partners, analysts, and customers through validation, launch readiness, market activation, and growth. Builds repeatable GTM frameworks, decision gates, operating rhythms, and integrated campaigns while refining strategies through customer feedback and market signals.

Lead enterprise supply chain software implementations for customers. Responsibilities include gathering requirements, defining system architecture and data flows, managing integrations and configurations, identifying deployment risks, overseeing testing and validation, resolving complex analytics issues, mentoring consultants, supporting escalations, influencing product roadmaps, and participating in services sales. The role requires extensive supply chain transformation experience, customer facilitation, technical leadership, and frequent travel.

Leads large, complex, multi-workstream technology client engagements across projects and delivery teams. Establishes governance, integrated planning, reporting, and escalation frameworks; manages dependencies, risks, issues, financials, and stakeholder communications. Coordinates geographically distributed teams, drives consistent delivery practices, and mentors Delivery Managers. Requires extensive experience delivering software or technology programs in professional services or consulting environments, with strong program governance, financial oversight, communication, and stakeholder management capabilities.

Generates and qualifies B2B sales opportunities through outbound prospecting, marketing leads, targeted outreach, discovery meetings, and pipeline management. Partners with Account Executives and Marketing to prioritize accounts, position Kinaxis solutions, transition qualified leads, provide market feedback, and improve outbound strategies. The role is remote in the UK or Ireland, supports EMEA sales, and includes up to 20% travel.

Build and deploy LLM-based and agentic AI solutions for customers using the Kinaxis Maestro Platform. Own customer engagements end to end, including prototyping, software and data engineering, production debugging, integrations, adoption, and mentoring. Collaborate with Product and Engineering to turn customer learnings into scalable platform capabilities while managing multiple priorities independently. Travel may be required up to 50%.