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The Director of Technical Recruiting will lead the recruitment of top technical talent, aligning with business goals and building a high-performing talent acquisition team for AI and engineering roles.

Design high-quality, interactive software products at Intercom, leading end-to-end design processes and collaborating closely with engineers and product managers to innovate AI-driven customer service solutions.

As a Customer Success Manager, you'll build trusted relationships with C-suite customers to drive adoption of Intercom solutions, ensuring value realization and reducing churn through proactive engagement and strategic planning.

Lead a team of Forward Deployed Data Scientists to drive AI adoption and data-driven solutions for strategic customers, enhancing support operations.

The Customer Success Manager will build relationships with customers to ensure they realize the full value of Intercom's solutions, guiding them through successful adoption and strategy execution while mitigating churn.

The Deal Desk Manager supports Global Sales by enhancing deal processes, evaluating contracts, documenting approvals, and fostering interdepartmental relationships while ensuring compliance with policies.

As a Senior Product Engineer, you will develop backend and frontend systems, mentor engineers, and enhance product architecture at Intercom.

As a Senior Solutions Architect, you will provide technical guidance and support for integrating Intercom and its AI agent, Fin, optimizing customer deployments and facilitating automation strategies.

The Senior Product Engineer will develop technical plans, write Ruby code, mentor engineers, and collaborate with product teams to enhance customer service solutions.

As a Senior Data Infrastructure Engineer, you will evolve and support the data platform, develop data pipelines, and collaborate with teams to deliver high quality data solutions.