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The Director of Content will lead the content strategy for Intercom, translating technical AI concepts into clear stories and creating diverse content formats while ensuring alignment across teams.

Lead the Self-Serve engineering team to enhance customer onboarding and payment experiences, fostering product-led growth through collaboration and experimentation.

Lead a team of Forward Deployed Data Scientists to drive AI adoption and data-driven solutions for strategic customers, enhancing support operations.

As a Staff Frontend Engineer, you'll lead complex projects, mentor engineers, set direction for the React ecosystem, and shape frontend culture at Intercom.

Design high-quality, interactive software products at Intercom, leading end-to-end design processes and collaborating closely with engineers and product managers to innovate AI-driven customer service solutions.

As a Senior Frontend Engineer, you will enhance Intercom's frontend architecture using React, improve developer experience, mentor others, and lead impactful projects.

The Solutions Engineer leads technical discovery sessions, collaborates with sales, and addresses enterprise customer needs while driving continuous improvement in Solutions Engineering processes.

The Customer Success Manager will build relationships with customers to ensure they realize the full value of Intercom's solutions, guiding them through successful adoption and strategy execution while mitigating churn.

Lead and develop a team of Account Executives for new business revenue in the EMEA Region, driving strategy, forecasting, and operational excellence.

As a Senior AI Product Manager, you'll lead AI product strategy and collaboration with AI teams, ensure customer-focused product development, and drive impactful outcomes in customer service AI solutions.