Lead and transform a global Technical Account Management organization into a proactive, strategic customer-partnership function. Develop TAMs, manage executive customer relationships, connect technical roadmaps to business outcomes, support renewals and expansion, and establish value validation frameworks. Partner with Customer Success, Product, and Engineering to improve delivery accountability, customer retention, FDE adoption, and ROI. Build scalable operating processes, metrics, and team capabilities across a growing SaaS organization.

Leads Sitetracker’s marketing communications function, including content strategy, corporate communications, PR, executive messaging, brand voice, thought leadership, and content distribution. Partners with Product Marketing and Demand Generation to create audience-specific content, strengthen media relationships, support pipeline generation, and measure content performance. Builds a consistent market narrative and establishes accountable processes that improve customer engagement, seller enablement, brand credibility, and growth outcomes.

Own and grow Sitetracker’s strategic enterprise sales territory across the Middle East. Develop territory and account strategies, build pipeline, win complex SaaS deals, and guide executive stakeholders through high-value buying processes. Sell AI-enabled infrastructure lifecycle management solutions to telecom, energy, and adjacent infrastructure companies. Lead cross-functional deal teams, apply MEDDPICC methodology, build ROI cases, and achieve new-logo and ARR targets.