Top Tech Jobs & Startup Jobs in London

Lead product design for Airwallex Payments, defining design strategy and executing end-to-end UX for global ecommerce, POS, one-click checkout, and risk/compliance workflows. Manage and grow a distributed design team, embed design early in product strategy, raise UX/UI quality for data-rich interfaces, drive research and validation, and integrate with design systems and platform patterns to support cross-product experiences.

Qualify and advance SME leads for Account Executives through outreach (calls, email, chat, social), manage CRM activity, arrange meetings, collaborate with Marketing to refine targeting, and test outreach strategies to build pipeline and increase won opportunities.

Manage and grow a portfolio of SME customers by driving product adoption, identifying upsell/cross-sell opportunities, coordinating with support and product teams, running outreach and lifecycle marketing campaigns, and advocating for customer needs to reduce churn and meet growth KPIs.

Lead a global KYC, name screening and transaction monitoring operations team. Define strategy, staffing and 24/7 coverage, drive AI/automation transformation, improve procedures and controls, balance risk with customer experience and commercial impact, and partner with Risk Product, Engineering and 2LOD to scale onboarding and FinCrime operations.

Lead global Risk Operations for acquiring, issuing and credit risk; build and run a 24/7 distributed team, define operating rhythm and OKRs, drive data-led performance, improve procedures and controls, and lead AI/automation transformation to balance risk, customer experience and commercial outcomes.

Lead UK regulatory engagement and licensing activities, maintain regulatory reporting and compliance programs, advise on FCA-related change, manage inspections and exams, deliver monitoring and training, and guide first-line teams on conduct, Consumer Duty, and operationalising compliance for payments and e-money products.

Lead EMEA complaints handling: manage a caseload, meet regulatory deadlines, liaise with the Financial Ombudsman Service, run monthly complaints reviews, drive root-cause analysis, and help build AI-driven complaints automation.

Lead and scale an outbound Enterprise SDR team in the UK, designing target account strategy, hiring and coaching SDRs, implementing KPIs and operating rhythms, partnering with Marketing and AEs, and ensuring CRM and sales engagement tooling drives high-quality pipeline and quota attainment.