Top Tech Jobs & Startup Jobs in London

Support data management and governance by managing data assets, ensuring data quality, standards, and policies; publish and protect data for analytics; contribute to analytic platforms and reporting solutions; work on moderately complex projects with general guidance.

Support the analytics lifecycle by building and automating reports, analyzing data, and delivering actionable insights. Develop and maintain SSRS reports, write SQL queries, create VBA macros for automation, manage stakeholder relationships, and work independently on moderate-scope projects with general guidance.

Lead end-to-end process mapping and analysis using BPMN and process/task-mining tools to identify inefficiencies, create As-Is/To-Be documentation, define BRDs, model future-state scenarios, and drive cross-functional implementation with executive reporting.

Provide SaaS application support (primarily Adobe Sign/DocuSign) via ServiceNow, manage vendor and integration relationships, maintain runbooks and technical diagrams, lead onboarding and AP integrations, ensure SLA/KPI compliance, support escalations, document resiliency and compliance, and assist with application strategy.

Lead a cross-functional ServiceNow squad of developers and BAs to manage platform run operations, Agile delivery (2-week sprints), upgrades/patching, UAT, change/release governance, metrics reporting, stakeholder/vendor coordination, and continuous improvement while coaching team members and standardizing practices.

Lead a pricing support team to ensure pricing data integrity, manage performance and development, resolve escalations, implement process and system improvements, oversee pricing updates in ERP, collaborate cross-functionally, and analyze pricing disputes to recommend corrective actions.

Lead end-to-end indirect category sourcing (especially IT software): develop supplier relationships, run competitive bids, negotiate contracts, manage contract compliance and supplier performance, use spend analytics and sourcing systems (e.g., Ariba) to identify cost savings and mitigate risk, and collaborate cross-functionally including legal.

Support revenue and pricing strategy through modeling, analytics, and econometrics. Assist in setting deal and product pricing, create standard offers, and capture value. Perform routine analytical tasks and process improvements under supervision, working on limited-scope projects and following established procedures.

Lead and develop a team of quality analysts to monitor and evaluate customer interactions using interaction analytics (speech, text, AQM). Build QA frameworks, deliver reports and insights, partner cross-functionally to drive performance improvements, coaching, and continuous improvement in a call center environment.

Process inbound documents and faxes, identify and document reportable adverse events, perform data entry, create AE reports, navigate pharmacy order activity reports, and meet program service-level requirements while following policies.