Top Tech Jobs & Startup Jobs in London

Administer and support large-scale cloud and on-premises monitoring deployments across multiple providers. Maintain performance, availability, capacity, permissions, upgrades, and audit compliance. Integrate applications and infrastructure with enterprise monitoring instrumentation, document operational processes, collaborate with technical teams, and mentor colleagues on observability practices. The role requires expertise in monitoring platforms, application performance monitoring, synthetics, end-user experience, infrastructure monitoring, distributed tracing, cloud services, scripting, SQL, and multiple operating systems.

Provides SaaS application support primarily for Adobe Sign and DocuSign, managing ServiceNow tickets, integrations, onboarding, enhancements, escalations, documentation, SLAs, and KPI reporting. Serves as a subject matter expert for application projects, coordinates with vendors and integration partners, tests resiliency plans, supports compliance and security requirements, and contributes to application strategy and complex IT initiatives.

Administers HR transactions, personnel records, payroll and timekeeping processes, HR data audits, calculations, reporting, and related employee lifecycle activities. Performs routine HR services tasks under direct supervision, follows established procedures, resolves readily identifiable issues, and supports projects with limited scope and complexity.

Supervises exception management and business support activities within Revenue Management. Develops and monitors pricing recommendations, guardrails, and margin-enhancement programs; analyzes data, deal economics, and pricing strategies; manages pricing processes, systems, controls, audits, chargebacks, rebates, and fees. Collaborates with IT, Marketing, Finance, and other functions to implement process and system improvements and communicates pricing insights and profitability opportunities.

Supports pricing strategy and revenue management through analytical work, profitability optimization, pricing processes, and value-capture activities. Performs routine tasks and limited-scope projects under supervision, applies Excel and analytical skills, resolves readily identifiable issues, and contributes to process improvement initiatives.

Monitors and approves pricing exceptions across product and service lines, supports pricing governance, and analyzes price sensitivity to improve profitability. The role works on moderately complex projects, identifies solutions to pricing and process issues, applies analytical judgment, and helps improve the speed, efficiency, and effectiveness of exception management processes.

Lead OptiFreight billing services including allocation of freight charges, invoice accuracy checks, and invoice problem resolution. Supervise and develop analysts, drive process improvements and automation, maintain visibility of value streams, collaborate cross-functionally, and support vendor and customer contract administration.

Administers and architects IBM i environments across IBM Power Systems, managing partitions, upgrades, backups, disaster recovery, high availability, security, performance, storage, and integrations. Develops automation with CL, SQL, and RPG; supports IBM MQ, APIs, cloud platforms, and open-source technologies. Serves as the highest technical escalation point, leads root-cause analysis, participates in on-call support, and manages infrastructure changes, modernization initiatives, documentation, and compliance.

Lead end-to-end process mapping and analysis using BPMN and process/task-mining tools to identify inefficiencies, create As-Is/To-Be documentation, define BRDs, model future-state scenarios, and drive cross-functional implementation with executive reporting.

Supervise and coordinate daily operations of end-user support staff, enforce policies and procedures, ensure team compliance with guidelines, make operational decisions affecting the unit and customers, and interact with subordinates, customers, and peers to exchange information and resolve basic issues.