Top Tech Jobs & Startup Jobs in London

Lead expansion sales across Genesys' UK & Ireland install base, manage and coach Account Executives, drive AI adoption and upsell within existing enterprise accounts, own pipeline, forecasting and MEDDPICC discipline, negotiate multi-year deals, and act as executive sponsor to grow customer lifetime value.

Support customer-facing AI initiatives by helping discover use cases, build demos and prototypes, configure and test conversational AI experiences, assist integrations with APIs and data sources, participate in workshops and presentations, and document outcomes while learning LLMs, RAG, and prompt design.

Plan, execute, optimize and report digital marketing programs across UK&I, Nordics and Benelux to drive account engagement, pipeline and revenue. Manage paid media, content syndication, email nurture, webinars, WordPress landing pages, vendor/agency relationships, budgets and performance analytics to support Account-Based Engagement and regional demand generation.

Lead delivery of large, complex contact-centre and cloud projects (services $50k–$3M+). Manage schedule, scope, budget, risks, resources, client expectations, profitability, and stakeholder relationships to ensure on-time, on-budget results and customer satisfaction.

As an Operations Reliability Engineer, you will maintain network reliability and performance, troubleshoot incidents, and support automation initiatives across network operations.

Lead strategic engagements to accelerate adoption of Genesys AI and Experience Orchestration. Advise C-level stakeholders, shape AI use cases, run customer workshops, support sales enablement, pricing, proposals, and pilots, and partner cross-functionally to drive measurable AI-powered customer experience outcomes.

The Senior Operations Reliability Engineer will manage operational reliability and health of enterprise platforms, improve automation workflows, conduct incident management, and mentor junior engineers while ensuring compliance and governance for SaaS tools.

Lead product vision and execution for CX, agent experience and engagement. Define a unified UX framework for Genesys Cloud, coordinate cross-functional teams, drive roadmap prioritization, customer adoption, ROI analysis, and manage global product teams to deliver AI-driven workspace experiences.

Senior strategic individual-contributor who advises executive customer stakeholders on large-scale CX and AI transformation programs. Shapes complex services proposals, Statements of Work, commercial structures and delivery approaches, drives executive alignment across Sales, Customer Success, Delivery and Partners, mentors colleagues, and helps evolve Genesys' services strategy and operating model to deliver measurable business outcomes.

Lead and scale a specialist overlay sales team across EMEA to drive adoption of Genesys AI and experience orchestration solutions. Coach directors, define operating models with Account Executives, support complex enterprise opportunities, align coverage with regional sales leadership, and collaborate cross-functionally to evolve messaging, enablement, and go-to-market for AI-led outcomes.