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In this role, you will oversee strategic account implementations, facilitating strong collaboration between sales, customers, and operations. Responsibilities include leading project management processes, ensuring compliance and documentation, monitoring implementation progress, advocating for customer journeys, and driving innovation within the company’s processes.

As a Team Lead, you will oversee a team responsible for customer implementation, ensuring successful onboarding of customers to the platform while maintaining high levels of client satisfaction. You will collaborate with cross-functional teams, manage performance metrics, and mentor your team to enhance their skills and product knowledge.

As the Team Lead for Field Implementation Consultants, you will oversee the deployment of products and services, manage a team, ensure project adherence to timelines and quality standards, and enhance client satisfaction by acting as an escalation point for issues. Responsibilities include mentoring the team, monitoring performance, and implementing best practices for quality assurance.

As an Account Manager at Lightspeed Commerce, you will manage a portfolio of hospitality customers, driving business growth through financial services. You will foster trusted relationships, negotiate contracts, and achieve sales targets through exceptional service and strategic solutions. The role requires strong sales experience, specifically in financial services, with an emphasis on exceeding targets and continuous improvement.

The Partner Development Manager will develop new commercial partnerships to drive merchant acquisition, manage partner relationships, meet defined quotas, and report on partnership outcomes. The role includes strategic planning, sales forecasting, and participating in industry events, all while advocating for partners within the company.

The Field Implementation Consultant will provide on-site technical support and training for Point of Sale products in the hospitality industry. Responsibilities include managing customer implementations, troubleshooting hardware, and ensuring a smooth onboarding process while collaborating with various teams.

As a Product Marketing Manager at Lightspeed, you will drive the growth of the Hospitality product by conducting market research, executing go-to-market programs, developing impactful messaging, and collaborating with cross-functional teams to optimize product positioning and customer engagement.