Provide phone, email, and chat support for billing, accounts, products, and service requests. Troubleshoot issues, document interactions, escalate complex matters, collaborate with internal teams, meet service and productivity goals, and recommend process improvements to enhance the customer experience.

The Client Policy Analyst - Compensation will oversee executive pay analysis, review SEC filings, and communicate compensation policies while using analytical tools to assess data.

The VP, Head of Policy & Data Operations manages data governance and operations for proxy voting policies, ensuring data integrity and operational excellence while collaborating across teams to optimize processes and manage risks.