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ModSquad is seeking Mod Contractors for Tier 1 Customer Support roles, focusing on ticket and email support. This role involves assisting customers, resolving their issues, and optimizing their use of client products. A user-centric approach and a passion for TV and movies are preferred. Candidates must have experience in technical support and be proficient in English.

The General Support role involves assisting and guiding customers through ticketing, chat, and phone communications for various top-tier clients. The support representatives need to optimize customer understanding and usage of the clients' products or services. Candidates must possess positive interpersonal skills while working in a remote environment with specific technical requirements.

The Associate Community Management Consultant will engage with fans during international sports events, managing community interactions and content strategy. Responsibilities include creating content calendars, reporting KPIs, and effectively collaborating with clients. A strong understanding of social media trends and platforms is essential.