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Celonis seeks individuals ready to innovate in Process Mining and Process Intelligence, focusing on unlocking productivity through AI for better business operation.

Leads customer value journeys using Celonis to identify process improvement opportunities, build business cases and prototypes, facilitate value workshops, and drive adoption, expansion, and renewals. Advises senior stakeholders on technology and AI strategy, develops dashboards and automations, manages multiple transformation projects, and communicates roadmaps and realized value to executives.

Lead strategic customer engagements and large-scale transformation programs across supply chain and manufacturing. Build executive relationships, define value roadmaps, coordinate cross-functional Celonis teams, drive platform adoption and measurable business outcomes, resolve escalations, and develop Centers of Excellence. Lead customer advisory boards, advocacy initiatives, events, and thought leadership while mentoring teams and contributing to value engineering resources and playbooks.

Serve as trusted advisor to banking clients to identify, quantify, and realize value from Celonis Process Intelligence. Lead value assessments, build business cases and demos, run workshops, manage stakeholder communication, drive adoption, expansion and renewals, and feed product teams with customer insights.

Lead strategic customer success and transformation programs for major Celonis clients. Build executive relationships, define value roadmaps, coordinate cross-functional teams, drive platform adoption and measurable business outcomes, resolve escalations, and establish customer centers of excellence. Organize advisory boards, advocate for customer needs, support thought leadership, and mentor internal teams. The role requires extensive experience in customer success, strategy consulting, large-scale transformation, change management, and executive engagement.

Lead customer value journeys for Celonis, translating strategic priorities into process-improvement use cases, business cases, demos, prototypes, workshops, and transformation roadmaps. Advise on IT and AI strategy, use SQL or Python for prototypes, identify realized value, drive adoption and expansion, manage projects, and present outcomes to senior and C-level stakeholders. The role partners with Sales, IT teams, and ecosystem partners across finance and supply chain transformations.

Supports Celonis Value Engineering by analyzing customer data, identifying process inefficiencies, translating business challenges into platform use cases, quantifying financial impact, and preparing executive presentations. Collaborates with customers, partners, sales teams, and decision-makers to develop proof-of-value projects and data-driven business cases. The intern presents Celonis’ AI and process intelligence capabilities while building technical, analytical, consulting, and customer-facing experience for potential transition into the Orbit Graduate Program.

Leads Celonis’s global go-to-market planning and revenue operations strategy. Owns territory and segmentation planning, account assignments, resource allocation, organizational design, GTM ratios, scenario modeling, dashboards, and plan-performance reviews. Coordinates senior stakeholders across Sales, Marketing, Customer Success, Finance, and other functions to align priorities, optimize growth and profitability, and execute strategic initiatives such as global accounts, new-logo strategy, market expansion, and partner strategy.

Support Celonis Value Engineers in analyzing customer process data, identifying business challenges, building use cases, quantifying financial impact, and preparing management presentations. Collaborate with customers and partners, present findings to senior decision-makers, and promote Celonis AI capabilities and value propositions. The role combines consulting, data analytics, process mining, business case development, and customer-facing technology advisory work.

Lead complex enterprise software implementation programs for strategic Celonis customers. Manage project scope, schedules, budgets, resources, risks, issues, stakeholder communications, and customer satisfaction from presales through training and value realization. Partner with sales, value engineering, implementation teams, executives, and external partners. Develop statements of work, mentor consulting teams, manage co-delivery, resolve escalations, and improve delivery methodologies. Fluency in German is required.